Ayelet Biger-Levin
Scam Rangers
Scam Rangers - A podcast about the human side of fraud and the people who are on a mission to protect us. We will hear from activists, researchers, prosecutors, human trafficking experts and other advocates, telling the story of scams and scam victims from their perspectives. Most importantly - we can learn what we can do about it. If you are enjoying this show, subscribe, and follow me on LinkedIn for more information and news about online scams: https://www.linkedin.com/in/ayelet-biger-levin/
Where to listen?
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Episodes
Why You Can't Break a Scam With Factos Alone, A conversation with Ayleen Charlotte, Founder S.A.F.E. 08.07.2026 44:22
Most of us believe that if someone is being scammed, all they need is proof. Show them the evidence. Point out the red flags. Explain the facts. But what if that's not enough? In this episode of Scam Rangers, I sit down with Ayleen Charlotte, survivor of the Tinder Swindler and founder of SAFE (Scam Awareness & Fraud Education), to explore what really happens when someone isunder the influence...
People Act on Who They Trust, Not What They Know - Amanda Shute on Customer Trust, AI Manipulation, and the Future of Fraud Prevention 26.06.2026 36:42
What does the future of fraud prevention look like from the perspective of someone who has spent two decades helping scam victims? In this episode of The Scam Rangers Podcast, Ayelet Biger-Levin sits down with Amanda Shute, Senior Risk Manager, External Fraud Oversight, whose career began on the front lines as a bank teller helping customers after devastating scams. That experience shaped her beli...
When Trust Becomes the Attack Surface: Building Scam Resilience in a World of Manipulation, a conversation with Tracy Hall 10.06.2026 40:36
What makes someone vulnerable to a scam? Many people assume scams only happen to people who are uninformed, careless, or less tech-savvy. But what if the real attack surface isn't technology at all? What if it's trust? In this episode of Scam Rangers, Ayelet Biger-Levin sits down with Tracy Hall—author, advocate, and survivor of one of Australia's most notorious romance fraud cases. After losing h...
The Predator Next Door: Unmasking the Invisible Threat of Eldercare Fraud, A conversation with Charles E. Wallace Jr., author of The Caregiver's Game 27.05.2026 43:21
In this episode of Scam Rangers, host Ayelet Biger-Levin sits down with Charles E. Wallace Jr., author of The Caregiver's Game: The Caregiver's Game: Unraveling Financial Deceit in the Shadows of Dementia. Charles turned into a fraud investigator after his mother fell victim to financial elder abuse. Together, they pull back the curtain on the subtle, malicious ecosystem of caregiver grooming, whi...
Powered by AI, Targeting Money We Don't Yet Have: The New Scam Playbook, A conversation with David Maimon, Professor at Georgia State University 14.05.2026 38:57
In this episode of Scam Rangers, Ayelet sits down with fraud researcher and professor David Maimon to unpack some of the most alarming scam trends emerging today, from abandoned identity fraud and synthetic identities to AI-powered romance and investment scams. They discuss how criminals are targeting former immigrants, children, and deceased individuals whose identities are no longer active...
From Forest Ranger to Scam Ranger: Building a National Security Approach to Scam Prevention, A conversation with Jamie Simmons, Head of Fraud Prevention, Investigations and Riak Management at Capita lOne 01.05.2026 46:30
In this episode, Ayelet Biger-Levin sits down with Jamie Simmons to explore how scams have evolved from traditional fraud into a global, AI-driven threat rooted in human psychology . From his early days as a park ranger to leading fraud prevention at Capital One, Jamie shares why fighting scams today requires a shift toward prevention before manipulation happens and not just stopping payments afte...
The Emotional Front Lines: Supporting Victims and Fighting Fraud with AARP, A conversation with Amy Nofziger, Senior Director of Fraud Victim Support at the AARP Fraud Watch Network 17.04.2026 37:57
Scams don’t start with transactions. They start with trust. In this episode of ScamRangers, Ayelet Biger-Levin sits down with Amy Nofziger , Senior Director of Fraud Victim Support at the AARP Fraud Watch Network , to explore the human side of scams, and what’s changed over the past two decades. Amy and her team receive ~450 calls a day from victims and concerned individuals. And what they’re seei...
Slam the Scam: Inside the SSA's Fight Against Government Impersonation, A conversation with Rebecca Rose, Senior Public Affairs Officer Social Security Administration Office of the Inspector General 02.04.2026 42:15
In this episode of Scam Rangers , Ayelet Biger-Levin sits down with Rebecca Rose from the Social Security Administration’s Office of the Inspector General to unpack the reality of scams today, and why they are far more than just a financial problem. Scams have evolved into highly coordinated, psychologically-driven attacks designed to manipulate people in moments of fear, urgency, and trust. Rebec...
Crypto Investment Scams: Why They're Winning and How We Fight Back , A conversation with Ari Redbord, Global Head of Policy and Government Affairs at TRM Labs 19.03.2026 40:37
In this episode of Scam Rangers , Ayelet speaks with Ari Redbord, Global Head of Policy at TRM Labs and former U.S. Department of Justice prosecutor, about the rise of crypto investment scams and the global infrastructure behind them. They break down why these scams are growing so quickly, how financial grooming works in the crypto era, and what makes these schemes so effective at scale. Ari share...
From Diplomacy to the Frontlines: Fighting Asia's Scam Compounds, A conversation with Nils Mueller, Director, North American Chapter Global Anti-Scam Alliance 08.03.2026 42:51
In this episode of Scam Rangers , Ayelet Biger-Levin speaks with Nils Mueller , Director of the North America Chapter of the Global Anti-Scam Alliance and former USAID Foreign Service Officer. Nils shares his unique path into the world of scam prevention after spending more than two decades working in international development and governance. During his time in Southeast Asia, he witnessed the rap...
Pragmatically Ambitious: Breaking the Finger-Pointing Cycle to Stop Scams, A Conversation with Kate Griffin, Kate Griffin, Director of Inclusive Finance at the Aspen Institute 20.02.2026 40:06
In this episode of Scam Rangers , Ayelet Biger-Levin joins Kate Griffin , Director of Inclusive Finance at the Aspen Institute , to discuss the monumental work of the National Task Force on Fraud and Scam Prevention . Over the past year, Griffin has led a diverse coalition of 80 institutions, ranging from financial giants like JPMorgan Chase and Capital One to tech leaders like Google , Meta , and...
Protecting Customers Without Losing Them: The Cost of Getting Scam Protection Wrong, A Conversation with Marti DeLiema 05.02.2026 44:16
Fraud prevention is often framed as a battle against criminals, but what happens to the customer along the way? In this episode of Scam Rangers , host Ayelet Biger-Levin sits down with Marti DeLiema , a researcher at the University of Minnesota, to explore the human impact of scam prevention and fraud interventions and the unintended consequences that can emerge when protection efforts aren’t desi...
From Ads to Atrocity: How Investment Scams Scale Online, A Conversation with Jim Browning, Scam Investigator and YouTuber 23.01.2026 47:16
Investment scams are no longer clumsy or obvious. They’re professional, polished, and engineered to look legitimate. In this episode of Scam Rangers , we’re joined again by Jim Browning, renowned scam investigator and YouTuber, to unpack how modern investment scams scale online, why even smart and cautious people fall victim, and how platforms, ads, and recovery scams fuel a devastating cycle of h...
"He Never Asked for the Money": What Banks and Regulators Need to Know About Romance Scams, With Beth Hyland 09.01.2026 45:34
In this deeply personal and moving episode of Scam Rangers , Ayelet Biger-Levin sits down with Beth Hyland , a romance scam survivor who has transformed her experience into a powerful mission for advocacy. Beth shares the intimate details of how a sophisticated criminal operation exploited her emotional vulnerability following a divorce, leading to over $26,000 to be stolen from her through Bitcoi...
Scam Prevention in 2026: Moving from Recommendations to Urgent Execution, A Conversation with Ken Palla, Former Cybersecurity Executive at MUFG Union Bank 23.12.2025 53:31
In the final Scam Rangers episode of 2025, Ayelet Biger-Levin is joined by industry veteran Ken Palla for a deep year-in-review of the global scam prevention landscape. This conversation examines what actually happened in 2025 across regulation, enforcement, and industry action, and why 2026 must move decisively from research and recommendations to urgent execution. From mandatory reimbursement in...
Breaking the Scam Spell: From Grooming to Intervention with Martina Dove, Scam psychology expert 25.11.2025 47:03
In this powerful episode of Scam Rangers , Ayelet Biger-Levin sits down with scam psychology expert Martina Dove to dive deep into the psychology of scams. Martina shares her insights on the psychological tactics used by scammers and the most effective methods for prevention and intervention. The conversation dives deep into the origins of Martina's research, which began with her interest in...
Targeted by Design: The Dark Side of Online Advertising, A Conversation With Sarah Ralston, The Media Trust and Proxyware 31.07.2025 45:12
In this powerful episode of Scam Rangers , host Ayelet Biger-Levin speaks with Sarah Ralston, online safety expert, fraud investigator, and mother of five, about the hidden dangers lurking in online ads. We dive deep into how scam ads are hyper-targeted using the same ad tech that powers legitimate marketing, exploiting trust, grief, and even childhood curiosity. From cloaking techniques that evad...
Turning the Tables: A Deep Dive into Scam Call Centers, a Conversation with Jim Browning, Scambaiter and YouTuber 26.05.2025 49:20
In this fascinating episode of Scam Rangers , host Ayelet Biger-Levin interviews renowned scam investigator Jim Browning , whose YouTube channel has over 4.4 million subscribers. Jim has made headlines for infiltrating scam call centers, exposing how large-scale fraud operations really work—from pig butchering scams to telco account hijacking. We explore: How Jim first gained access to scammer com...
Demystifying Scam Fog: You Can't Fix What You Don't Measure, A Conversation with Peter Tapling, Managing Director PTap Advisory 25.04.2025 41:47
🎙️ Episode Title: Demystifying Scam Fog: You Can’t Fix What You Don’t Measure 👤 Guest: Peter Tapling, Managing Director at PTap Advisory 🎧 Host: Ayelet Biger-Levin, ScamRangers 🔍 Episode Overview: How can you solve a problem you’re not measuring? In this episode, we tackle one of the biggest blind spots in scam prevention: data classification . Peter Tapling — identity and fraud prevention pion...
How Australia Slashed Scam Losses by 30% & What's Missing in the U.S., A Conversation with Ken Palla, Former Director, MUFG Union Bank 17.03.2025 49:44
In this episode of ScamRangers , host Ayelet Biger-Levin welcomes back fraud and financial crime expert Ken Palla to discuss the evolving global response to scams. They dive into Australia’s groundbreaking Scam Prevention Framework , lessons from the UK’s Contingent Reimbursement Model and Online Safety Act , and why the U.S. lags behind in fraud prevention. Ken shares insights on the need for eco...
Deceptive Practices: A Deep Dive into Online Scammers' Behavior, A conversation with David Maimon, Professor at Georgia State University 20.12.2024 48:32
In this episode, we explore the groundbreaking research of Prof. David Maimon, a leading expert in cybersecurity and online fraud. Prof. Maimon discusses his innovative methods for studying the cybercrime ecosystem, including embedding in fraudsters' digital environments, analyzing business email compromise scams, and uncovering the use of deepfake technology in modern fraud. Learn how his evidenc...
The Australian Formula for Tackling Scams: A Shared Responsibility Approach, A conversation with Toby Evans, Head of Economic Crime, Australian Payments Network 27.09.2024 45:12
In this episode, talk to Toby Evans, Head of Economic Crime, Australian Payments Network to explore the newly introduced Australian scams prevention framework and its implications for various industries. We discuss the importance of collaborative efforts across sectors, including banking, telecommunications, and digital platforms, in addressing the growing threat of scams. Key Themes: New Legislat...
Empowering Customers Against Scams: The Power of Storytelling, A conversation with Kathelijne Swaak and Niels Vink, Fraud prevention leaders at ABN AMRO Bank 04.09.2024 46:14
In this episode of ScamRangers, we dive into the transformative power of storytelling with Niels Vink and Kathelijne Swaak from ABN AMRO's fraud prevention team. Discover how ABN AMRO is flipping social engineering on its head by using real customer stories to strengthen their fraud awareness strategies. Learn how this innovative approach creates a deeper emotional connection with customers, makin...
Sextortion: The Evil Scam Targeting our Teens in Their Bedrooms, A Conversation with Paul Raffile, Senior Intelligence Analyst 01.06.2024 42:09
In this crucial episode of Scam Rangers, we explore the dark and disturbing world of Sextortion. This crime occurs when online predators trick individuals, often teens, into sharing nude images or videos and then use these compromising materials to extort money, more images, or other demands. These predators threaten to share the images with the victim's friends and family if they don't comply. Ou...
Getting in Front of the Scam: How to Build Trust With Your Customers, A conversation with Hailey Windham, a Credit Union Fraud Fighter 16.05.2024 43:54
In this episode, we are joined by Hailed Windham, a leading voice in the credit union community, who shares her expertise on the collaborative efforts to fight fraud. Hailed tells us about her involvement in multiple impactful initiatives, such as promoting awareness programs through the #cufightfraud campaign she initiated on social media and co-leading the bank and FI subgroup in Operation Shamr...
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