Scale with Virtual Assistants

What happens when your content starts working, but suddenly you cannot keep up with the conversations it creates?   In this episode, I chat with Steve “Hendo” Henderson from Rockstar Brewer Academy about the team behind his growing YouTube and social media presence. After reaching 15,000 subscribers on YouTube, Hendo found himself managing more than 400 interactions a day. Comments, DMs, requests...

Melissa Forrester had been running her finance coaching business for years and, in her words, she had “done everything myself”. Marketing. Social media. Content. Strategy. All of it. And while she had done the courses and tried to figure out the ever-changing world of social media, it was exhausting trying to work it all out on her own. She knew she needed to show up online, but like so many busin...

What happens when the right VA steps into a fast-growing business at exactly the right time? In this episode, I chat with James H Whelan from Future Waste Solutions about the role Christine has played in helping the business grow through a huge season of momentum. With the business growing by 1700% in 18 months, he needed more than admin support. He needed someone who could help hold things togeth...

If you are running a business with a lot happening behind the scenes, this episode will feel very familiar. Cameron Cresswell, founder of Automotive Talent, shares what changed when he finally brought a Virtual Assistant into the business after thinking about it for a long time. What started as support with behind-the-scenes grunt work quickly became much more than that. He talks about how Daryl c...

If you’re running your business solo, or it just feels like it, this episode will hit home. Joel Norton, founder of Youth Lead, opens up about the real turning point in his business when he brought on a Virtual Assistant. He shares how his VA Danielle went from editing his podcast to managing his content calendar. She now handles newsletters, Canva design, podcast distribution, and consistent cont...

What happens when you stop doing everything yourself? For Russell Johnson the answer was freedom to think bigger and the momentum to act. Russell is 83 years old and sharper than ever. After years of taking on too much, he finally had a way to delegate when he hired a virtual assistant. Now with two VAs, he has freed himself to see the big picture, raise his sights, and plan to take the business i...

When I spoke with Steve “Hendo” Henderson, founder of Rockstar Brewer Academy, we explored how hiring the right support team member completely changed his coaching business. Chris, Hendo’s amazing Virtual Assistant, transformed his mountain of content into polished posts that reached more people and helped drive Hendo’s biggest revenue month ever.  And he’s not stopping there, with Milo now joinin...

I had the pleasure of chatting with Marissa Candy, founder and CEO of The Marketing Factory, who decided to take her business to the next level by building a team of Virtual Assistants to support their growing client base. Fast forward to today, and she’s now working with two incredible VAs and is already dreaming of more. From managing content across multiple platforms to jumping in on creative p...

I had the pleasure of chatting with Jack from Peter Stevens Motorworld, who decided to level up her business by bringing on Virtual Assistants to help manage the growing workload.   Fast forward a few months, and she hasn’t looked back.   Her VAs now support her with everything from marketing and finance to smoothing out the day-to-day operations. They've become absolutely essential.   But (as alw...

I had the pleasure of interviewing Melissa Mitchell from Lolly Said Yes—a marketing agency known for its organic strategies and bold approach to content creation.   Melissa’s always had a knack for doing things differently, and when AI entered the picture, she didn’t hesitate to dive in and make it work for her business.   Now, she’s built a team supercharged by AI (and powered by Virtual Assistan...

I had the pleasure of interviewing Amber Ellem from Ebony & Salt a fully outsourced marketing agency about her 700 days of working with her virtual Assistant Emery.   Amber has experienced some incredible growth—but it wasn’t without its challenges.   From scaling the business to finding the right balance between client work and admin, Amber shares how bringing on a VA has allowed her team to...

I had the pleasure of interviewing Jayne Day from Webinize, who brought on a Virtual Assistant to help streamline her growing marketing business. 364 days later, she hasn’t looked back—but it wasn’t all smooth sailing. From struggling with delegation to wondering if she was giving Mirzi enough work, Jayne shares the ups and downs of bringing a VA into her business. Now, with Mirzi handling everyth...

I had the pleasure of interviewing Matthew Harrison from QMAP, who decided to bring a Virtual Assistant on board to help manage the overwhelm of running his property business. 150+ days later, he hasn’t looked back. His Virtual Assistant, Ira, supports him with everything from refining client reports to troubleshooting tech issues to ramping up his marketing—and has become an indispensable part of...

Join Maureen and I as we explore all sorts of stories that came up recently in Virtual Assistant land.   From the new way I am supporting our team, to finding bum photos (you need to listen for that one), to the type of Virtual Assistant most business owners need (but don't know they do).

I had the pleasure of interviewing Kaye Trewartha from Argent Cashflow who decided to jump right in and hire a full time virtual assistant to support the growth of her start up company.   251 days later she hasn't looked back.   Her Virtual Assistant Jam, helps her with all sorts of things from marketing to client interactions to training and is an essential member of her team.   Tune in to listen...

I met with the amazing Lillian, Account Manager Global Teams to get the insight scoop on what an Account Manager does, how long it takes to get them up to speed and also why she reckons South African Account managers are amazing.   If you are thinking of getting an account manager in the future then you need to listen to this so that you set them up for success (and don't fall flat on your face). 

So many business owners have pondered getting a Business Development Manager but think it is beyond their reach.   But not any more!   In this podcast, I am joined by amazing South African Business Development Managers to get the lowdown.   When should a business get a BD. How to set them up for success. How to set up commission structures. And the magic question...how long does it take to work?!...

I had the pleasure of interviewing Di Porteous from Firewize who shared how after a failed (and somewhat stressful) attempt at getting remote support they now have Mylene, an amazing bookkeeper in the Philippines who is enabling Di to focus on new areas of the business. She shares what she has learnt on this journey (and admits a few tears have been shed) and what she would recommend to anyone get...

It was a pleasure to chat with Georgia Edge from Learnt Lately who shared how she has been able to grow her business with the support of her amazing Marketing team member Jamie. Georgia started doing the marketing herself (and juggling sales and delivery) but eventually decided to get support (and has never looked back). Georgia shares, how she decided that Jamie was the team member for her and th...

Frances Cosway believes that life is too short to live in a home that you don't love. And, so that she can support even more people to live in beautiful homes she has been on a mission to grow a great team of people around her. One member of her awesome team is her Virtual Marketing Assistant, Ruvi. After working with a few Virtual Assistants and even tried hiring directly, Frances is relieved to...

The first time I spoke with Justin Williams he wasn't ready for a Virtual Assistant. He went off clear about the sort of person he would need and at what stage of his business. The next time we spoke he was ready to roll! Hear how Janine has helped him establish excellent customer care and grow his business in just three months. To learn more about Justin and Construction ID visit constuctionID.co...

Victoria Berry has not one but three businesses and with other ideas on the horizon this makes her a busy woman So she decided to add Samm her Marketing Virtual Assistant to her already amazing offshore team. Hear how Samm helps Victoria implement her marketing vision, keeps her multiple businesses top of mind and ultimately helps her grow her businesses. Victoria loves that Samm is not only effic...

Rob Anderson has an awesome set-up. He has his amazing full-time Virtual Assistant Ara, who then as the business needs flex engages specialists on upwork to fill the demand. Talk about the best of both worlds! Tune in to hear how it all works. To learn more about Rob and the awesome work that he is doing check out: foodwaste.climateers.com

I had the pleasure of chatting with Jenica Smith who is the Founder of Notely which provides beautiful eco-friendly stationery and gifts. She started the business because she thought that it was a good opportunity to let her creativity flow and share it with others. But, as she became more successful she found herself bogged down in the detail (and not in her happy strategic and creative space). S...

Michelle was very brave in this podcast and shared the things that she didn't do well with her first few Virtual Assistants. The good news is that on the fourth try, we have got it working. And now Michelle couldn't imagine life without her VA, Hannah. Tune in to hear what went wrong and how we turned it around.