SAP Concur Conversations

Most companies think travel and expense data is just for tracking spend. Saia LTL Freight used it to uncover inefficiencies, influence leadership decisions, and give time back to their teams. But they didn’t originally set out to transform their travel and expense program. They just started asking better questions of their data. In this episode of SAP Concur Conversations, Jeanne Dion talks with E...

Modernizing travel and expense management is never just a tech upgrade, especially at a large, complex institution like the University of Massachusetts (UMass). In this episode, UMass Associate Vice President for Strategy & Innovation Dave Nero and Supply Chain Partner principal consultant Shannon Nortier pull back the curtain on one of the most successful T&E transformations in higher edu...

How can travel managers move from enforcing rules to driving strategy? In this episode of the SAP Concur Conversations podcast, host and Global VP of Customer Advisory at Concur, Jeanne Dion, chats with Chloe Carver, Head of Corporate Travel Consulting at Acquis Consulting Group, about how to build a traveler-centric travel program that empowers employees, simplifies compliance, and drives busines...

What does it take to build sustainable growth in a time of constant disruption? In this special CFO Insights edition of the SAP Concur Conversations podcast, leaders across finance, IT, and HR explore how cross-functional collaboration fuels long-term success, and why the future of growth depends on it. Hear from: Julie Schwendimann , VP of Global Shared Services Operations at Stanley Black &...

“This is not your parent’s credit card anymore. Virtual cards are really a way to right-size spend.” Virtual cards are transforming travel and expense, eliminating out-of-pocket costs, tightening fraud controls, and simplifying reconciliation. In this episode, Rebecca Meeker, Senior Vice President of B2B Platforms, Corporate Solutions at Mastercard, and Dan Ouderkirk, Senior Director of Product Ma...

65% of organizations say travel risks are at an all-time high. Yet 35% still believe nothing has changed, putting their people and programs at risk. In this episode of the SAP Concur Conversations podcast, International SOS experts Dr. Myles Druckman and Tyler Hosford uncover the new realities of travel in a fragmented world. From universities scrambling to evacuate study abroad programs to execut...

What happens when a self-proclaimed Concur skeptic is suddenly put in charge of implementing it? For MediaKind's Amber Lee, it meant going from fiercely defending her beloved expense spreadsheet to becoming one of the biggest champions of Concur. Now Corporate Travel and Expense Manager at MediaKind, Amber has spent over 15 years refining the art of driving user adoption, turning resistance into e...

How do you build a finance team that can flex, adapt, and thrive in a hybrid world? ? In this special CFO Insights edition of the SAP Concur Conversations podcast, three finance leaders unpack what it really means to create an agile workforce — not just in structure, but in mindset. Barbara Salazar, CFO at E2 Consulting, Carl-Christian von Weyhe, CFO for Middle and Eastern Europe at SAP, and Massi...

What happens when artificial intelligence moves from theory to reality in the finance function? In this special CFO Insights edition of the SAP Concur Conversations podcast, three finance leaders explore how AI is transforming forecasting, operations, and decision-making, and what that really means for the office of the CFO. Barbara Salazar, CFO at E2 Consulting, Carl-Christian von Weyhe, CFO for...

When global tariffs shift overnight, how do finance leaders keep their footing? In this special CFO Insights edition of the SAP Concur Conversations podcast, three seasoned finance leaders share how they’re navigating the ripple effects of trade disruption, and what it takes to build financial strategies that bend without breaking. From real-time scenario modeling to rethinking supplier relationsh...

“There is no book called CFOs for Dummies . It just doesn’t exist.” This candid insight from PEX CEO Toffer Grant sets the tone for a compelling conversation about the evolving role of finance leaders. In this episode of the SAP Concur Conversations podcast, host Jeanne Dion sits down with Grant to explore how CFOs can escape the “hamster wheel” of routine tasks and step into a more strategic role...

What does it take to run the business side of one of the most iconic live entertainment companies in the world? At Cirque du Soleil, dazzling performances are only part of the story. Behind the scenes, a lean and globally distributed finance team keeps operations running smoothly across continents, currencies, and creative projects. In this episode of the SAP Concur Conversations podcast, Chantale...

Expense compliance in life sciences is anything but simple. In fact, it’s a high-stakes challenge. Regulations are constantly shifting, reporting requirements are strict, and one small mistake can lead to major consequences. But what if there was a way to make compliance effortless? That’s where MedPro Systems comes in. Greg Ungemach, CEO of MedPro Systems, joins this episode of the SAP Concur Con...

What if an expense bot could fix your rejected receipts for you? Or a Slack message could remind you of travel policies before your trip? At Uber, automation is making expense management effortless, saving thousands of hours while keeping compliance in check. In this episode of the SAP Concur Conversations podcast, Justin Reyhl from Uber joins SAP Concur experts Jeanne Dion and Chris Juneau to dis...

What if the key to happier employees, stronger compliance, and smarter spending lies in breaking down silos? In this episode of the SAP Concur Conversations podcast, we uncover how the often-overlooked connection between human resources and travel and expense (T&E) management can transform the way organizations operate. Join Jeanne Dion, Vice President of the Value Experience team at SAP Concu...

Organizations across industries are grappling with increasingly complex legal requirements, and when it comes to travel and expense management, getting it wrong isn’t an option. For one company in Italy, meeting legal mandates to report and archive travel expenditures was a time-consuming, manual nightmare—until they partnered with business travel consulting firm, neylux, to automate the process....

Managing a T&E program for thousands of employees is a balancing act between efficiency, adoption, and delivering value. With thousands of faculty, staff, and students traveling for business, staying on top of bookings, expenses, and policy compliance can feel like trying to steer a $4.2 billion ship through turbulent waters. Michigan State University (MSU) faced this very challenge, starting...

What does it take to revolutionize travel and expense management at a university serving thousands of faculty and staff? For Bridgewater State University, it meant embracing bold changes: issuing ProCards to all employees, embedding compliance into their systems, and prioritizing equity and ease of use. This innovative approach not only simplified processes but also ensured that every employee, re...

Your travel and expense (T&E) system is more than just a tool—it’s a strategic lever that can drive efficiency, improve compliance, and create a seamless experience for employees across your organization. Whether you're starting fresh, refining your processes, or reimagining the way your system operates, the opportunity to innovate and improve is right at your fingertips. But where do you begi...

What does it take to streamline expense management in a university setting where every research project has its own unique demands? In this episode of the SAP Concur Conversations podcast, Amanda Langton, a Financial System Support Specialist for Carleton University, shares how her team tackled the complexities of higher ed finances head-on. From quirky exceptions (think tampons in cricket aquariu...

In today’s business landscape, efficiency isn’t just a goal; it’s a mandate. For Burlington Stores, optimizing travel and expense (T&E) reporting was a must to keep up with growth and strategic goals. But where do you start transforming a basic reporting system into a best-in-class analytics powerhouse? In this episode of SAP Concur Conversations, Christine Makai, Senior Credit Card Analyst at...

Every time your employees get behind the wheel for work—whether in their own car or a company vehicle—your business is exposed to risk. With vehicle insurance rates surging 22% year-over-year and 1 in 7 drivers now opting to forego insurance entirely, the stakes for companies have never been higher. Many employees who do have insurance are turning to low-cost policies that leave them dangerously u...

In today’s business travel landscape, companies are caught in a tug-of-war between cutting costs and meeting the needs of their employees. The sixth annual SAP Concur Global Business Travel Survey highlights the critical challenges facing business travelers and travel managers as they navigate this complex terrain. In this episode of the SAP Concur Conversations podcast, Nathan Richter, Senior Par...

Despite the growing buzz around AI's ability to boost efficiency and drive innovation, finance and accounting teams remain wary. Their roles require high levels of transparency and stringent data controls, which makes them hesitant to fully adopt AI technologies. Although AI could greatly streamline business processes, concerns about transparency and data integrity continue to limit its applicatio...

Often, your company’s IT department is most visible in its tactical role — helping employees use technology to get their jobs done. But it is IT’s strategic role that directly affects how well your organization uses technology to support your business goals. IT strategists look forward, addressing questions like: What’s next? How can new technology help our business? And how can it improve the dai...