Mike Gerholdt
Salesforce Admins Podcast
The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.
Author
Mike Gerholdt
Category
Podcast website
Latest episode
Jul 9, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
5 Steps for Admins to Get Agentforce Ready 23.01.2025 39:17
Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the 5 steps you can take to prepare for Agentforce and AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dorian Earl. Preparing for big changes with AI Dorian started his career as a medic...
Agentforce's Best Friend: Clean, Reliable Data 16.01.2025 29:25
Agentforce's Best Friend: Clean, Reliable Data Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, a Consultant and Salesforce MVP. Join us as we chat about why clean data is essential for leveraging generative AI and how you can get your organization moving. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. Generative...
What Are the Top AI Use Cases for Modern Marketers with John Wall 09.01.2025 29:08
Today on the Salesforce Admins Podcast, we talk to John Wall, co-host of the Marketing Over Coffee Podcast. Join us as we chat about how tools like generative AI are reshaping workflows, strategies, and content creation for marketing. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Wall. AI and the future of marketing Most Salesforce Admins n...
2025 Roadmap for Salesforce Admins: AI, Agentforce, and Emerging Trends 02.01.2025 20:59
Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we ask our guests three questions about what Agentforce means for admins, content they want to highlight from 2024 to help you get started with AI in Salesforce, and what they're looking forward to in 2025. You should subscribe for the full episode...
How Agentforce Transforms Customer Interactions at Salesforce 19.12.2024 44:24
Today on the Salesforce Admins Podcast, we talk to Nochum Klein, Director of Information Security at Salesforce. Join us as we chat about how Agentforce can make customer interactions and interacting with your organization's documentation much, much easier. You should subscribe for the full episode, but here are a few takeaways from our conversation with Nochum Klein. A rabbi, a mainframe programm...
How Agentforce Is Changing the Career Landscape 12.12.2024 27:59
Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about navigating career transitions in tech, the power of AI, and making your mark in the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with Megan Tuano. Ov...
Gillian Is Back to Talk Agentforce and Slack! 05.12.2024 37:02
Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how Agentforce allows you to bring Salesforce to Slack, and why every admin should learn how to build Slack solutions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gillian Bruce. Why Salesforce Admins should build...
How Can Small Teams Benefit from Salesforce Foundations and Generative AI? 21.11.2024 28:47
Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about Salesforce Foundations and why it's a game changer for solo admins and small orgs. You should subscribe for the full episode, but here are a few takeaways from our conversation with Andrew Russo. The solo admin guide to Dreamforce Andrew calls himself a Salesforce Archi-a...
Key Security Best Practices for Salesforce Admins Using Data Cloud 14.11.2024 16:51
Today on the Salesforce Admins Podcast, Josh Birk talks to Jagan Nathan, Technical Architect with Customer Success at Salesforce. Join us as we chat about guest user anomalies and what you can do about them with the Threat Detection app. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jagan Nathan. The most important thing for a successful Data Cl...
What Makes Tableau Pulse Essential for Salesforce Admins? 07.11.2024 31:47
Today on the Salesforce Admins Podcast, we talk to John Demby, Director of Solution Engineering at Tableau. Join us as we chat about Tableau Pulse, Tableau Einstein, and how easy it is to get started. You should subscribe for the full episode, but here are a few takeaways from our conversation with John Demby. Getting to know Tableau Pulse and Tableau Einstein John leads a team of demo engineers f...
How Can Salesforce Admins Overcome Imposter Syndrome and Stress? 31.10.2024 35:09
Today on the Salesforce Admins Podcast, guest host Josh Birk talks to Katie Villanueva, Golden Hoodie winner and Salesforce Administrator at 10K Advisors. Join us as we chat about her work with mental health advocacy and mindfulness principles that you can apply to your work as a Salesforce Admin. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ka...
How Can Salesforce Admins Leverage Foundations to Prepare for Agentforce? 24.10.2024 27:28
Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce. Join us as we chat about Salesforce Foundations and how it can give you access to even more capabilities within Sales, Service, and beyond. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. Introduction to Salesforce Foundations Eddie...
How Business Process Documentation Enhances Data Collection 17.10.2024 35:34
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about how Salesforce Admins can bridge the gap between business processes and data accuracy. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Cole. The importance of understanding the 'Why' b...
What Can Salesforce Admins Do with Slack Integrations? 10.10.2024 36:32
Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about Workflow Builder, Slack integrations, and what happens when you put them together. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack as a multi-purpose tool Jim is here to tell us that Slack is mu...
What Role Does Coding Play in the Future of Salesforce Admins? 03.10.2024 31:58
Today on the Salesforce Admins Podcast, we talk to Warren Walters, Salesforce MVP and host of the Salesforce Mentor YouTube channel and website. Join us as we chat about how we're all becoming adminelopers and why you should learn to code. You should subscribe for the full episode, but here are a few takeaways from our conversation with Warren Walters. What is an admineloper? Salesforce Admins and...
The Future of Salesforce Setup 26.09.2024 23:21
Today on the Salesforce Admins Podcast, we talk to Ben Sklar, Director of Product Management at Salesforce. Join us as we chat about how he's making setup into a better, more consistent experience. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ben Sklar. The problems with Salesforce setup If there's one thing Salesforce Admins know a lot abo...
Reduce Salesforce Profiles for Greater Efficiency 19.09.2024 36:43
Today on the Salesforce Admins Podcast, we talk to Douane James, Salesforce Application Product Manager. Join us as we chat about his Dreamforce presentation about how reducing profiles in your org can enable faster deployments. You should subscribe for the full episode, but here are a few takeaways from our conversation with Douane James. How permission sets can help you reduce Salesforce profile...
What Are the Key Skills for a Successful Salesforce Admin Interview? 12.09.2024 43:05
Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about how to land your first Salesforce Admin role, from where to find good opportunities to how to prep for the job interview and more. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood. How Salesforce Admins should split th...
Puzzle Solving as a Key to Success in the Workplace 05.09.2024 1:00:30
Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku educational YouTuber. Join us as we chat about how solving puzzles every day can help you sharpen your critical thinking skills. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. The role of puzzles in critical thinking development I'm addicted to word games. They...
An Inspiring Journey from Admin to Evangelist 29.08.2024 16:37
Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce. Join us as we chat get to know the newest member of the Admin Evangelist team and her journey through the Salesforce ecosystem. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard. Giving back to the Salesforce community Kate actual...
What Should Salesforce Admins Know About User Learning Styles? 22.08.2024 38:23
Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about user learning styles and how to use them to create better training sessions. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose the right learning style for you on Trailhead As a Senior Curriculum D...
Essential Tips for Creating Effective Presentations 15.08.2024 32:22
Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating an effective presentation, how to prep, and how to create a strong ending. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ella Marks. Core principles to prep any presentation We're starting the last...
Effective Process Documentation for Salesforce Admins 08.08.2024 35:34
Today on the Salesforce Admins Podcast, we talk to Jennifer Cole, Director of Business Intelligence and Automation at 908 Devices. Join us as we chat about why understanding and documenting your business processes is critical for collecting quality data in your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Cole. Admins connect the...
What Makes Prompt Builder Essential for Salesforce Admins? 01.08.2024 25:33
Today on the Salesforce Admins Podcast, we talk to Elizabeth Awad, Associate Product Manager for Prompt Builder at Salesforce. Join us as we chat about how you can use Prompt Builder to simplify users' daily tasks by integrating generative AI moments powered by prompt templates into their workflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with...
What Are the Key Features of Salesforce's Model Builder? 25.07.2024 29:26
Today on the Salesforce Admins Podcast, it's another deep dive with Josh Birk as he talks to Bobby Brill, Senior Director of Product for Einstein Discovery. Join us as we chat about how you can use Model Builder to harness the power of AI with clicks, not code. You should subscribe for the full episode, but here are a few takeaways from our conversation with Bobby Brill. What is Model Builder? Bob...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.