Mike Gerholdt

Salesforce Admins Podcast

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

Author

Mike Gerholdt

Category

Technology

Podcast website

admin.salesforce.com

Latest episode

Jul 9, 2026

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Episodes

How Should I Clean Metadata for Salesforce AI Agents? 17.07.2025

Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How do you know if your metadata needs to be cleaned up? When we wer...

How Are 2025 Admin Predictions Holding Up So Far? 10.07.2025

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce. Join us as we revisit the team's predictions from the beginning of the year for how Agentforce will change the game for admins in 2025.  You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Joshua Bi...

From Static Pages to Smart Experiences: A Sneak Peek at Generative Canvas 03.07.2025

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about how Generative Canvas will help admins create dynamic, personalized user experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal Janani. What is Generative Canvas? Brinkal was on the team of enginee...

What Can Salesforce Admins Do with Slack and Agents? 26.06.2025

Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack. Join us as we chat about what's possible when you combine Slack, Salesforce, and AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple. Starting at square one in tech Kurtis's path to his career in tech is truly ins...

Why Small Businesses Benefit from Agentforce Right Now 19.06.2025

Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now's the time to start exploring what AI can do for your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Michael Rose. The parallel between...

Summer '25 Brings Game-Changing Tools for Salesforce Admins 12.06.2025

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what's coming in the Summer '25 release and the features that will make your life easier as an admin. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. The Summer '25 release is coming soon It's that time of ye...

Use Metadata to Empower Salesforce Agents 05.06.2025

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Admin Evangelist at Salesforce.   Join us as we chat about why your metadata is crucial for building effective AI agents.   You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk. Why multi-tenancy still matters for Agentforce As the Admin Evangelist team has been helping people...

Curiosity Is the Key to Learning Agentforce 29.05.2025

Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce. Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our conversation with Amit Malik. Learning AI starts with filtering out th...

Why Secure AI Starts With You: What Admins Must Know About Agentforce 22.05.2025

Why Secure AI Starts With You: What Admins Must Know About Agentforce   Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce. Join us as we chat about what admins need to know about Agentforce and how to build secure AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with...

How Salesforce Is Transforming Certification for New and Experienced Users 15.05.2025

Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce. Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dana Walton...

Building with Agentforce and Flow: A Developer's Hackathon Experience 08.05.2025

Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for the full episode, but here are a few takeaways fro...

Transforming Conference Scheduling with Agentforce 01.05.2025

Today on the Salesforce Admins Podcast, we talk to Marisa Hambleton, Chief Delivery Officer and Founder of MH2X, and a member of the Salesforce MVP Hall of Fame. Join us as we chat about her experience in the TDX Agentforce Hackathon as a member of team MH4 and why clean data is essential for AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mar...

When Collaboration Meets Agentforce: The MH4 Hackathon Story 24.04.2025

Today on the Salesforce Admins Podcast, we talk to Melissa Hill Dees, nonprofit Salesforce consultant and Salesforce MVP. Join us as we chat about how her TDX Hackathon team built a conference scheduling agent from scratch in 16 hours. You should subscribe for the full episode, but here are a few takeaways from our conversation with Melissa Hill Dees. How to help nonprofits define goals for Salesf...

Level Up: The Admin's Action Plan for Thriving in the Agentforce Era 17.04.2025

Level Up: The Admin's Action Plan for Thriving in the Agentforce Era Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the 5 steps admins can take today to lead the charge in the Agentforce era. You should subscribe for the full episode, but here are a few takeaways from our conversation wi...

How Data Cloud Enhances Contextual AI for Salesforce Admins 10.04.2025

Today on the Salesforce Admins Podcast, we talk to Mehmet Orun, SVP, GM, and Data Strategist at PeerNova. Join us as we chat about how to use Data Cloud to create trustworthy AI experiences. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mehmet Orun. How Data Cloud powers trustworthy AI experiences The last time we had Mehmet on the pod, the big...

Building Secure AI Agents with Salesforce Agentforce 03.04.2025

Today on the Salesforce Admins Podcast, we talk to Sri Srinivasan, Senior Director of Information Security at Salesforce.   Join us as we chat about his recent presentation at TDX and how to build secure, reliable AI experiences with Agentforce.   You should subscribe for the full episode, but here are a few takeaways from our conversation with Sri Srinivasan.   Quick heads up before we dive in: T...

Real Talk for Admins on Content, Conferences, and Agentforce 27.03.2025

Real Talk for Admins on Content, Conferences, and Agentforce   Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Senior Manager of Salesforce Practice at Captech and Salesforce MVP Hall-of-Famer, and Mike Reynolds, Senior Product Marketing Manager at Slack.   Join us as we chat about creating community content, navigating conference submissions, and their new podcast, the Ja...

AI-Powered Dynamic Layouts for Salesforce Admins 20.03.2025

Today on the Salesforce Admins Podcast, we talk to Brinkal Janani, Director of Product Management at Salesforce. Join us as we chat about the future of AI-powered customization that's coming with Generative Canvas. You should subscribe for the full episode, but here are a few takeaways from our conversation with Brinkal Janani. Build dynamic experiences for users with no code Brinkal has always be...

What Role Does AI Play in Consulting and Salesforce Admin Work? 13.03.2025

Today on the Salesforce Admins Podcast, we talk to Megan Tuano, Sr. Business Analyst at Accenture Federal Services and an amazing YouTube content creator. Join us as we chat about how she uses AI in her consulting and Salesforce Admin work, and how she's built a career in tech without a traditional tech background. You should subscribe for the full episode, but here are a few takeaways from our co...

The Power of Agentforce and Slack for Building Custom AI Agents 06.03.2025

Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how to combine Agentforce with Slack and all the cool new things you can do with custom AI agents. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gillian Bruce. If you can build on Salesforce, you can build on Slack...

Roadmap to TDX25 for Admins 27.02.2025

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Kate Lessard, and Brittney Gibson from the Admin Relations team. Join us as we chat about what they're looking forward to at TDX 2025 and the keynotes, sessions, and how to make the most of your time. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee, Kate Lessard, and Bri...

Unlocking More Value in Salesforce With Foundations for Sales and Service 20.02.2025

Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, VP of Product Management at Salesforce.   Join us as we chat about Salesforce Foundations and why it's the key to unlocking the power of Agentforce.   You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. Introducing Salesforce Foundations Everyone's excited about Agentforce an...

Boost Your AI Strategy with Salesforce Labs AI Library 13.02.2025

Today on the Salesforce Admins Podcast, we talk to Marianna Torres, Associate Salesforce Labs Evangelist at Salesforce. Join us as we chat about the Salesforce Labs AI Library and how it can get you started with implementing AI agents in your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Marianna Torres. What is Salesforce Labs? Growing up,...

Spring '25 Salesforce Features: AI, Flows, and User Management Updates 06.02.2025

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce and the host of How I Solved It and Automate This!   Join us as we chat about everything coming with the Spring '25 release and what's new for Agentforce and AI on Salesforce.   You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. Jen's hi...

How Erick Mahle is Using AI to Transform Mortgage Lending 30.01.2025

Today on the Salesforce Admins Podcast, we talk to Erick Mahle, VP of Revenue Operations & Digital Transformation at Lendz Financial. Join us as we chat about how he's using AI to drive digital transformation and how he started FlowFest, the largest global Salesforce flow competition. You should subscribe for the full episode, but here are a few takeaways from our conversation with Erick Mahle. So...

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