Sales POP! Podcasts: Insights from Top Experts in Sales, Marketing, Leadership & More.

Providing a good customer experience is key in customer retention. If you are treating your customers well, they are going to continue to come back to you year after year. It can be easy to get lost in the noise of following rules, but maintaining your core values while upholding the standards of a company is necessary. If the right people are hired, for the right reasons, success is unlimited.

Having trust in the people that lead you plays a huge role in your success. If you can't trust your leader, who can you trust? It is vital that if you are in a leadership role that you are providing your team with reasons to want to follow you. Are you setting a good example? Are you lacking skills, but have the knowledge to provide your team with the tools they will need to succeed?

Organizations are constantly attracting new talent in order to keep up with the trends, and eventually, these new people will become the next generation leaders of these organizations. So how do you ensure that you are attracting the RIGHT talent for the job? How do you ensure that you can make your employees happy and keep them around for the years to come?

Without creativity and innovation, the world we live in would look a lot different. Have you ever taken a moment to consider how some of the most useful gadgets were created? One person, or a group of people, had an idea and put their creativity to use. It is creativity and innovation that is the foundation for all businesses today.

People struggle with why they aren't where they think they should be in their career and their life. They don't always have the capacity to figure that out what has been holding them back for themselves. If you find yourself stagnated or not achieving the goals that you have set for yourself it is because of these traps that you have fallen into. Anyone can change the trajectory of life and at any...

As the workforce transitions from an industrial age to the social media age, we discuss the leadership role within the workforce also transitioning. Exploring how defining your company values, behaviors and culture create a dynamic workplace to leverage social media. In an age where the workforce now looks for fulfillment and recognition in exchange for their time and how you can now connect with...

Karin's book is described as a manager's guide to getting results without losing your soul as a practical guide to achieving breakthrough results and remain a good human being along the way. Winning well is showing up with confidence and humility, focusing on results and relationships.

In sales, and in life, having good people skills is vital. If you have bad people skills, you will not be able to make connections with prospects, and you will not be able to close the deal. Having a strong understanding of yourself and others can help.  Improve your people skills so that you can thrive in your career, and outside of your career.

The Sensei Leader movement is essentially human-centric leadership. In order to be a good leader, it is important that you are constantly growing and developing your skills so that you can provide insights to your team. It is also important that you are self aware. Do you know who you are? Do you know who you serve?

Teamwork can sometimes be challenging because there are a lot of different opinions being shared all at once. The key to successful teamwork is creating a safe and respectful environment in which all people feel heard and validated, even if you don't agree with their opinions. The powers of creative conflict and collaboration are unmatched when done in an appropriate way.

Prospecting can be a challenge for any salesperson, especially when you are having to cold call. The number of times that you are hung up on in one day can be overwhelming and exhausting. Rejection is never easy, but its par for the course in sales. That being said, without prospecting, sales would be impossible, so, unfortunately, it is a necessary evil. Here are some tips to help you prospect mo...

It is incredibly easy to set self-limiting beliefs for yourself. You can tell yourself that you aren't smart enough, strong enough, skilled enough, etc., but the reality of the situation is that you can do anything you set your mind to. All you have to do is start with a dream, and work harder than you've ever worked before.

Storytelling can be an incredibly useful tool in sales, but have you ever thought about why this is? It's simple - when you are telling a story, you can connect with people. Stories create a problem that your product or service can help alleviate, which ultimately can lead to closing more deals. Don't let your storytelling get in the way of a successful business.

In business, and in life, you are your own worst enemy. When times get hard, you can either choose to give up and limit your success, or you can choose to push through the hard times and break down barriers. Limiting your success comes from within, and the obstacles in your life are only in the way if you let them be.

Delivering innovative service doesn't have to mean spending a ton of money to upgrade a frequent flyer to first class, or upgrade a hotel guest to a suite. Delivering innovative service simply means being unique and going above and beyond what is expected of you.

Everyone at some point in their life has been asked what their purpose is. If you haven't been asked yet, you will be. Have you ever considered that there is more to life than waking up every morning and working an 8-5 job, feeling like you are stuck on the carousel of life? How do we eliminate that feeling? By finding our purpose.

Have you ever looked at someone successful and thought that you would never get there in your own life? Believing that you are not capable of greatness is wrong. If you have the self-motivation, you can achieve anything in life. Giving up is the easiest thing to do, but it is also the stupidest thing that you could do. Success is all about mindset.

How does personality type play into success in sales? Is there an "ideal" personality type that makes up a successful salesperson, or does it depend on the environment that you are in and who fits best in that environment?

Some people spend their whole lives trying to achieve success, but do they even really know what success is or how it is measured? Is it based on the amount of money you make, the house you live in, the clothes you wear, or the car you drive? What about measuring someone's success simply based on their personal accomplishments that have positively impacted their lives and those around them? Defini...

In order to be successful in sales, or in life, it is important that you are able to connect with others. Qualities like empathy, sympathy, vulnerability, transparency, etc., are all useful in drawing connections with others, specifically when they are genuine because they make you human. They show your prospect that you are in fact a real person and that you are there to make their lives easier i...

If there is one thing in life that we can count on, it's changing. Whether it's a change in career, family situations, moving to a new place, a change in technology, change is inevitable. While change can be scary and uncomfortable, change is actually a great opportunity because it helps develop us into stronger individuals. Change allows us to adapt to uncomfortable situations or circumstances an...

A good leader is someone that executes a vision, listens, coaches, is resilient and motivated. A good leader can literally make or break the success of his or her team. Why? Communication! As a leader, your job is to be able to communicate the vision of your company and inspire those around you to reach for greatness. If you can't do that, what are you bringing to the table?

Selling involves a lot of negotiation. It's an important part of creating a win-win scenario for both the buyer and seller, so that both parties walk away having accomplished their goal, with a shared amount of sacrifice. There are six principles that every expert sales negotiator should know and understand. Understanding and using these principles can give salespeople and sales teams the edge the...

The selling profession has been around for decades. Hal Becker has made his mark on the sales world as an author, professional speaker, and sales trainer. Interviewed by John Golden, Becker discusses his ultimate sales book and his experiences in the sales world.

Most people would probably agree that authenticity is a good quality, especially for salespeople. Yet, many sales professionals struggle to embrace genuine expression of their thoughts and feelings with others. In reality, there is a fear of being outrageously authentic that is keeping sales professionals from engaging with their customers in real ways. Leigh Brown, interviewed by John Golden, exp...