Running A Little Late

In this week's episode of Running a Little Late, host, Jena Berenberg explores how great businesses handle client complaints, what not to do, what to do and how you handle client complaints give people the first impression of your business. If you're ready to strategize how to handle complaints in your business or working with your team on taking more ownership, set up a complimentary clar...

In this week's episode of Running a Little Late, host, Jena Berenberg explores reasons that you might have a high turnover in your salon, spa or beauty business. She explores several considerations to ensure your business is attracting and retaining the right employees. For more support in this specific work in your business, visit Jena's consulting and coaching website, Kinfolk Rising and...

In this week's episode of Running a Little Late, host Jena Berenberg discusses what she believes is arguably the most important five minutes of any salon and spa owner's day. To purchase the thumb ball she mentioned in today's episode, visit this link. To schedule a free clarity call with Jena to explore how to implement some of these frameworks into your business, visit this link.

In this week's episode of Running a Little Late, host, Jena Berenberg talks about how to prepare for an exit out of your salon, what it takes to make your salon or spa appealing to a prospective buyer and the things that you should get into place now before even considering a sale. She builds on her articles in American Salon and Salon Today where she discusses the emotional aftermath of what...

In this episode of Running a Little Late, Host, Jena Berenberg draws on her viral theory, "The Second Service." Most people in the salon and spa industry think they are providing just one service. They are wrong. There are always two. Tune into the episode to hear about the second service. After you finish the episode, if you'd like to continue your work regarding "The Second Se...

In this week's episode of Running A Little Late, host, Jena Berenberg discusses what she's been noticing happening in the workforce, specifically with hiring that is rather alarming. Tune in to hear her take on whats going on, what matters and how to be shift the way you are leading to attract the right talent. For additional support in building a clear and effective recruitment, interview...

On this week's episode of Running a Little Late, Jena hosts special guest, Myra Aviles, licensed Esthetician, sugaring guru, and founder and director of the SWWON Summit - a hair removal summit happening in San Diego, California on September 19th and 20th of 2026. Jena and Myra talk all things hair removal and what to expect at the Summit. This is the must-attend hair removal professional even...

On this week's episode, Jena draws on her article published in American Salon, where she explores the grief and identity loss she experienced after she sold one of her salons. If you have or are considering selling your salon, schedule a clarity call with Jena. She can help you begin the conversation around your "why" behind selling and what practical steps are needed to prepare to l...

In this episode of Running a Little Late, host, Jena explores what happens when an employee leaves your salon or spa and takes the clients with them. Some might regard her take as an unpopular opinion, but she explores a fresh take on how to handle the departure and different steps owners can take to safeguard the future of their businesses. To strengthen your salon or spa's culture and safegu...

On this week's episode of Running a Little Late, Jena draws on her article, recently published in the Feb 2026 issue of Professional Beauty . She explores her own experiences with burnout and nervous system dysregulation as a salon owner and offers practical guidance and actionable insights on how to begin leading from a place of empowerment. If you're a leader or salon/spa owner experienc...

Is connection gone from our industry? Tune in to this week's episode of Running a Little Late as we dive into conversation with industry leader, Radha Schwaller of Bliss Alchemy . Jena and Radha discuss compassionate leadership, community, consent and weaving nervous system regulated journeys into your businesses. Want to deepen the conversation? Join them for their co-led, 3-part workshop beg...

Opening my first salon didn’t start with a business plan or investors, it started with a walk around the block, a “For Rent” sign, and a whole lot of confidence I hadn’t yet earned. In this first episode, I share the story of opening my very first salon in the United States and the lessons I learned the hard way; from underestimating costs, to doing everything myself, to pushing through the discom...

New episodes drop every Tuesday.