RPI Tech Connect

Send us Fan Mail Infor Connect 2026 just wrapped, and there was a lot to talk about. In this special edition of RPI Tech Connect , Chris sits down with two guests who were on the conference floor: Jeremy Stoltzfus and Melissa Olson. Jeremy covers the usability story—the new Notification Center, Velocity Suite AI use cases, and why the Consolidated WebApp deadline this October is something you don&...

Send us Fan Mail KLAS Research has interviewed hundreds of healthcare decision-makers about their ERP experience, and the same patterns keep showing up. In this episode, Kevin Huang, PhD, Principal Healthcare Consulting Lead at KLAS Research, joins to share what his team has uncovered in recent years. He shares what the data reveals about why outcomes diverge, and why the biggest gaps tend to show...

Send us Fan Mail Conferences can feel like a lot, but this year's GHX in New Orleans had a clear message. In the latest episode of RPI Tech Connect , Principal Supply Chain Consultant Stephanie Marquez returns to share her three biggest takeaways from the summit; why the industry is getting back to process fundamentals; how cross-functional collaboration is finally getting the attention it de...

Send us Fan Mail Most companies don't realize how much can go wrong in an ERP project before the software is even chosen. In this episode of RPI Tech Connect , change management consultant Casey Gomes shares why so many large IT initiatives fail to deliver and what organizations can do differently from the start. With 30-plus implementations under his belt, Casey walks through three principle...

Send us Fan Mail Most nurse scheduling problems aren't software problems—they're people problems, and it helps to have consultants who've walked in those shoes. In this episode of RPI Tech Connect , host Chris Arey sits down with Brianna Zink, Senior Director of Global Strategy for WFM at Infor, and Maria Hamberlin, Senior WFM Business Analyst at RPI Consultants—two former nurses wh...

Send us Fan Mail Healthcare costs keep climbing, and the systems meant to manage them are straining under the weight.   In this episode of RPI Tech Connect, healthcare technology leader Brian Rosenberg returns to explore why healthcare is so expensive and where the real opportunities to bring costs down actually live.   From AI-powered ambient documentation to smarter supply chain management to ba...

Send us Fan Mail An ERP implementation has a lot of moving parts, but one of the most overlooked is who's actually looking out for you throughout the project. Your vendor brings a project manager to the table, but that person works for the vendor. In this episode of RPI Tech Connect , Deborah Kaminetzky, founder of DeFacto PM, joins to talk about what role a client-side project manager plays...

Send us Fan Mail The largest healthcare organizations in the country don't choose their AP automation platform by accident.     There's a reason Yoga keeps winning in that space—and it comes down to three things: how it was built, how it's supported, and how it actually uses AI. Senior Cloud Engineer Nate Dean joins RPI Tech Connect to break down what sets Yoga apart from platforms...

Send us Fan Mail Switching consulting partners mid-implementation can feel risky—but staying with the wrong one might cost you more. In this episode of RPI Tech Connect , Senior Financial Consultant Alesandro Gargano shares what the project recovery process looks like for customers who've decided it's time for a change. From the first conversation to rebuilding momentum, Alessandro expla...

Send us Fan Mail The results are in—and year three tells a much bigger story. In this episode of RPI Tech Connect , we break down what we’re seeing in our third annual State of the Infor Community Survey , including a closer look behind the headline numbers. Cloud activity has accelerated in a big way. AI experimentation is everywhere, though enterprise adoption tells a more measured story. Report...

Send us Fan Mail ERP projects succeed or fail based on how they are managed, not the software itself. In this episode of RPI Tech Connect , RPI PMO Director Theresa Nelson explains what most organizations are not told before starting an ERP implementation. She discusses the project management decisions that determine ERP success, including leadership alignment, communication planning, risk toleran...

Send us Fan Mail With so many technology events competing for attention and tighter budgets shaping attendance decisions, choosing the right events in 2026 matters more than ever. In this episode of RPI Tech Connect , Michaela Fallon, CMO at RPI, and Adam Luff, VP of Product Solutions at Infor, return to break down how customers should think about the evolving event landscape. The conversation spa...

Send us Fan Mail Predictions are only useful if they help people make better decisions. In a complex ecosystem like Infor CloudSuite, looking ahead is less about guessing the future and more about giving the community a shared point of reference. When customers and partners understand what pressures are building, what capabilities are maturing, and where momentum is forming, they are better equipp...

Send us Fan Mail ERP selection can feel like a straightforward software purchase, and in a way it is, as long as you are confident you are selecting the right system. And therein lies the problem. Too often, organizations default to recognizable brands, lean on informal recommendations, or build massive requirements lists that do not actually support a clear decision. After all, ERP system selecti...

Send us Fan Mail ERP success often happens quietly. When the system runs smoothly, it blends into the background, even though the journey to get there is full of effort, decisions, and change. In this episode of RPI Tech Connect , ERP advisor Cindy Vindasius joins to discuss how teams can bring those wins to the surface. Cindy shares real-world stories about why preparedness is rarely what people...

Send us Fan Mail After strong listener feedback on our first look at the Infor Velocity Suite , we’re back to dig deeper into how organizations are putting it to work. In this episode of RPI Tech Connect , RPI Partner Richard Leigh Stout returns to discuss real-world use cases of process mining and automation—the Velocity components delivering the most immediate value for CloudSuite users. Stout s...

Send us Fan Mail Every organization has heard the horror stories. ERP projects that spiral out of scope, stretch budgets, and leave teams questioning the value. But the great ones? They look quite different. In this episode of RPI Tech Connect , Nick Foy of Silverdale and Melissa Olson of RPI share what makes ERP projects successful and how consultants and clients can get there together. They expl...

Send us Fan Mail Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becoming a game-changer for police, first responders, a...

Send us Fan Mail Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike. In this episode of RPI Tech Connect , XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and o...

Send us Fan Mail Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect , where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migration kicks off. They dig into the questions every...

Send us Fan Mail Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect , John Lynn, founder of Healthcare IT Today , explains why better data governance is the missing link. From staffing and supply chain to finance and HR, John shares how back-office data directly shapes the patient experience. He and host Chris...

Send us Fan Mail In this episode of RPI Tech Connect , host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility. With help from RPI, UMMS successfully integrated...

Send us Fan Mail Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect , Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in E...

Send us Fan Mail The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote. In this episode of RPI Tech Connect , longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity p...

Send us Fan Mail Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect , host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way. They...