Root Issue Radio!

In this final episode of the season, Jill Young and Sue Hawkes share some of their favorite resources for becoming a stronger issue solver and a more effective leader. They highlight the richness of the Issues book itself, including the frequently asked questions, references, checklists, templates, and tools woven throughout the appendix and supporting materials. Jill also points listeners to her...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes explore the idea that EOS is more than a toolbox — it is a system designed to build leaders. They discuss how self-implementers often become strong at using individual tools, but the real power comes from understanding how those tools work together across the full system. The conversation digs into the danger of turning EOS into a pres...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes explore the relationship between speed, trust, and permanent issue-solving. They open by naming a paradox many teams feel: leaders want to go fast, but the best path to speed often requires slowing down long enough to address the real issue. Sue connects the conversation to the idea of the speed of trust, explaining that when trust is...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes explore disciplined thought and why creating space is essential for clear leadership. They discuss how leaders can slow down, think more clearly, and make room for better questions, better decisions, and better problem-solving. The conversation also connects disciplined thinking to the EOS Clarity Break and the practice of intentionall...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes unpack the powerful question: what are you pretending not to know? They explore why this question gets to the root of what’s really happening in teams, how ego and habit can keep people from naming the truth, and why safety matters when hard things need to be said. Jill and Sue discuss how unspoken cues, silence, and “the meeting after...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes explore what happens when leaders stop focusing only on problems and start paying attention to hunches, glimmers, and possibilities. They talk about the “issue under the issue,” the difference between a trigger and a glimmer, and why good leaders need to create space for ideas before rushing to solutions. Jill and Sue discuss how teams...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes explore why capable leaders sometimes start to feel like the “wrong person in the wrong seat.” They dig into how overcommitting, taking on too many “coulds,” and failing to delegate can drain energy, cloud judgment, and create burnout. Jill and Sue unpack the shift from being a highly capable doer to becoming a leader who must ask for...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes continue their conversation on the five leadership abilities, focusing on predicting as a key part of healthy issue solving. They explore how leaders can think clearly about both short-term and long-term needs without overwhelming the team or turning every idea into an immediate action item. Jill and Sue talk about the difference betwe...

In this episode of Root Issue Radio, Jill Young and Sue Hawkes unpack psychological safety and how it shows up in teams. They explore why structure, consistency, and a shared process like IDS can help people feel safe enough to speak honestly and solve issues together. Sue opens by looking at what is not safe in a team room, pointing out that body language, silence, tone, and behavior often reveal...