Roadmap to Referrals

Referrals are hands down the best way to grow your business—but you hear me say that all the time. So, today we will be talking to Chris Pentrack and Chris Cynkar about what it looks like to be successful at referral building. As the co-owners of Expense Reduction Analyst, as well as owners of multiple other businesses, they have a true understanding of what it takes to build out a referrable busi...

Although sales is an incredibly big part of growing your business, it is different from referrals, so I appreciate you taking the time to listen in. In the final episode of this series, I will be sharing how to set your clients up for success while they're on the buyer's journey, the importance of managing expectations from the beginning of your relationship with a prospect, and how I grew my busi...

Whatever you're doing right now, stop. Pull out a piece of paper or a new blank document on your computer and get ready to take some notes. This episode is unlike any episode I have ever done, and the tips, advice, and ideas will be overflowing. We will be joined by five experts who have incredible brilliance in each of their given areas, so make sure to tune in! Resources and links mentioned in t...

What you do—how you help people—is it seen as a vitamin or a medicine? In this episode, I'll be diving into this important concept. As I wrap up the business development series, I address one of the key concepts that will contribute to the ultimate success or downfall of a business. You will hear what being a vitamin or medicine has to do with all of this, so stay tuned! Listen in as I share some...

Nurturing prospects is something that should be planned out from the beginning. Although there are some prospects who will be a "Yes! I want to be your client!" quite quickly, some people may take a while to warm up - that's where nurturing comes in. So, what can you do to continue to nurture prospects when they have ghosted you or they aren't quite ready to give you an answer? And how can you ens...

In earlier episodes in this series, we talked about awareness, defining sources, and the buyer's journey. Now we are covering that important last step in business development: the close. When a customer says yay or nay to your proposal or offer, that is the close. This is part of the process that makes some people squirm or sweat, but fear not—I have some incredible tips and ideas for you that wil...

No matter what industry you're in or what kind of business you are running, it's important to have a framework to help you understand who your ideal customers are and how they behave before purchasing. So, in this episode, I will be explaining what exactly the buyer's journey is, what this will entail and how to make sure you're making it as easy as possible for your prospects to purchase from you...

One of the key areas of business development is getting clients—but how do you get clients if you don't know or understand where they come from? We will be digging in today to figure out the sources where your clients come from and how people learn about your business. Resources and links mentioned in this episode can be found on the show notes page at  www.staceybrownrandall.com/214     

With all the different parts involved in understanding business development, I think one that gets overlooked the most is your message. This is why we are focusing on what you say and how you say it, today. In this episode, we are joined by Kelley Hartnett and Angie Schultz, who are both StoryBrand certified guides. So, if you are hoping to up your copywriting and messaging game, stay tuned. Resou...

Welcome to our Summer Series! This year we are going to focus on business development. Sales, business growth, and how you make your money are just a few of the things we will be covering over the next few weeks as we dive into all things business development. Resources and links mentioned in this episode can be found on the show notes page at  www.staceybrownrandall.com/212    

In this episode, I'll be walking you through a few key points about this science. You will get to hear about the specific method I use to generate referrals and get a better understanding of how it works. You'll also get the full breakdown of how science influences my strategy and learn three specific keys to generating referrals naturally. Resources and links mentioned in this episode can be foun...

First, we will be discussing the benefit of creating unique thank you cards for your referral sources to encourage them to refer you again. I will also explain what makes a touchpoint meaningful and powerful enough to encourage referrals in the future without coming across as over-the-top or a bribe. Next, we will discuss the different stages clients go through and the various touchpoints that wil...

Think of the beginning of your business, that very first year. Now imagine that you were able to triple it within the first two years of running it. Wouldn't that be incredible? In this episode, I will be talking to my client, Angela Cisneros, about how she did just that. Resources and links mentioned in this episode can be found on the show notes page at  www.staceybrownrandall.com/209  

Making mistakes is unfortunately a big part of life. If you're a business owner, making mistakes is an important part of that too. However, if there is a way for me to prevent you from making the same mistakes others have made, then I want to help you as best as I can. So, in this episode, I will be sharing common mistakes referral ninja beginners make and how you can avoid them in the future. Res...

Referral-proofing your business is a little bit like weatherproofing your home. You're trying to keep the less desirable things out and the more desirable things in, but ultimately, it's all about protection. In this episode, I am going to be sharing two very impactful client stories that come to mind when I think about referral-proofing your business, and three ways to referral-proof your busines...

Oh, the networking group. They can be the fishing net that feeds you—or the dreaded time drain where you question its very existence. Have you ever been in that boat? If you've ever thought about building your own networking group because the available networking groups in your area just aren't working for you, then this episode is for you. Resources and links mentioned in this episode can be foun...

When you generate referrals naturally, you get to avoid manipulation, incentivizing, and of course, the actual ask. However, when I tell people not to ask for referrals, they often pause and ask for more information. So, that is exactly what I will be giving you today. Resources and links mentioned in this episode can be found on the show notes page at  www.staceybrownrandall.com/205   

Today we're talking all about everybody's favorite topic: metrics! No matter how much you love (or loathe) metrics, get ready to dive into them because they are such an important piece for any small business. Resources and links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/204

So what exactly do we mean when we talk about your business's communities—and how can we break them down so that we can make decisions based on them? That's what we will be discussing in this episode. Resources and links mentioned in this episode can be found on the show notes page at  www.staceybrownrandall.com/203  

Businesses thrive or die based on the communities they surround themselves with. So, have you ever thought about your business's communities? Communities are all about connections. Without these solid connections, it can be hard to keep your business growing. Erica Young is a life-long observer and student of networks. She brings those learnings to Anthemis as the Head of Community and Network and...

All businesses evolve in some way. What you offer, how you offer your services, what your area of expertise is—we all level up, get clarification, and grow. It's inevitable that at some point in your business ownership journey, your business will change. It can be frightening when you are in the thick of it, but it's an important process for you to undertake. So, how can you recognize when you and...

We made it to 200 episodes of the Roadmap to Grow Your Business Podcast, and I am so excited to be celebrating with you today! Thank you so much for all of your support throughout the years and for tuning in to the podcast each week. Now, when you hit a big milestone like this, the question becomes: how should we celebrate? Find out in this episode. Resources and links mentioned in this episode ca...

Today Naomi is back for part two of the conversation, where she will be sharing the number one trap that we might fall into when growing our businesses—based on our personality types. (Remember, if you want to take the Myers-Briggs assessment, you can visit her website Brand Whisperers.) Make sure to tune in! Resources and links mentioned in this episode can be found on the show notes page at  www...

Naomi Gora works as a brand agency that uses personality to identify how you are best likely to run a business, as well as the marketing channels you might deploy. She uses the Myers-Briggs personality assessment (those four-letter codes) to unlock cognitive functions of how you best operate. Listen in as she breaks down the five personality types by grouping the Myers-Briggs personality assessmen...

Do you ever feel like there are parts of your business that are going amazingly well? Things are happening in a way that feels good—in fact, it makes your heart sing. On the other hand, there are some things in your business that you know could use a little more time and attention. Well, you're not alone. We're all like that. However, there is a strategy that I use to help me figure out the gaps f...