Revenue Cycle Optimized

Payors have quietly entered the AI arms race—streamlining denials, accelerating audits, and recovering overpayments with unprecedented speed. In this episode, we explore what that means for providers and how they can respond before they're left behind.

Private equity and venture capital are rapidly reshaping healthcare—and revenue cycle leaders are feeling the impact first. In this episode, we unpack why these acquisitions are happening, what to expect when capital comes in, and how RCM teams can lead through the transition instead of being left behind.

Join us for a panel discussion with Chesapeake Medical Imaging on how they modernized order intake and prior authorization workflows—going from fax-based delays to real-time scheduling, automation, and scalable growth without adding staff. Brought to you by www.infinx.com

Glidian, now part of the Infinx family, brings cutting-edge automation to the prior authorization process, helping providers significantly reduce denials and improve cash flow. In this episode, co-founder Ashish Dua shares how Glidian’s technology simplifies payer interactions, boosts staff efficiency, and expands patient access across labs, radiology, and emerging care verticals.

This segment features insights from Stuart Newsome and Linsey Nelson on how AI-powered document capture integrates with Patient Access Plus to create a seamless, touchless prior authorization workflow. Learn how unstructured inputs like faxes and emails can now be ingested, interpreted, and acted upon—with minimum human intervention—thanks to automation and intelligent agents.

Managing AR teams efficiently is no longer just about headcount — it’s about using AI-driven automation to intelligently assign and balance work. In this episode, we explore how AI Agents are transforming denial operations through smarter workforce management, reducing burnout, and driving faster recovery without adding staff.

Hear fresh insights from the AAOE 2025 Conference as David Byrd, Lora Pada, and Danelle Newman break down the top trends shaping orthopedic practices today. Learn what’s working, what’s changing, and how ortho leaders like OSS Health are turning conference takeaways into real-world results. Brought to you by www.infinx.com

In this episode of RCM Insights , we explore how AI powers Infinx’s Workforce Management module to intelligently allocate work, enforce SOPs, and drive staff productivity. Bimal Sahoo and Navaneeth Nair break down how automation, denial prioritization, and real-time analytics work together to maximize recoveries and streamline AR operations.

In this episode of RCM Insights, we explore how Infinx uses AI to predict recoverability from denials and prioritize accounts receivable worklists accordingly. Bimal Sahoo and Navaneeth Nair unpack how this intelligent prioritization model helps revenue cycle teams focus on the most collectible claims, avoid missed deadlines, and unlock dollars previously deemed unrecoverable.

Most denial management strategies focus on timely filing and high-dollar claims — which sounds smart, but can often lead teams to waste time on low-yield work. In this episode, we explore how AI Agents are being used to predict recoverability, prioritize denials based on expected outcomes, and help teams focus their energy where it matters most.

Revenue cycle disruptions during EHR installs can lead to massive timely filing losses. In this episode, Tadd Miller shares how his team built practical safety nets to stop revenue leakage before it started. Brought to you by www.infinx.com

In this episode, we break down the internal process for responding to client security and compliance questionnaires with precision and care. You'll learn how our HITRUST and SOC 2 accreditation supports these efforts and what steps the compliance team takes to ensure consistency, accuracy, and data protection.

In this episode of RCM Insights , Product Marketing Manager Lindsey Nelson breaks down the growing lineup of AI agents and task-based automations embedded across Infinx’s solutions. Hear how specific agents — from prior authorization and claim status to credentialing and custom data workflows — are helping healthcare organizations drive greater speed, scalability, and accuracy in revenue cycle man...

AI agents are transforming the front-end of the revenue cycle by capturing documents, verifying data, and launching workflows before staff even log in. In this episode, we explore how these digital teammates increase throughput, reduce rework, and empower your team to focus on high-value tasks.

Evan Martin of ZoomCare joins us to explore the intersection of automation and expertise in RCM, offering practical insights into denial management, data usage, and building smarter revenue cycle strategies. Brought to you by www.infinx.com

This episode explores the foundation of Infinx’s cloud-based Revenue Cycle Agent Platform and its integration of adaptive, RCM-trained AI agents. Learn how these digital agents bring goal-oriented, context-aware intelligence to the revenue cycle, transforming automation into real-time decision-making support.

In this episode, Charulata Nevatia, Product Director at Infinx, explains how AI-driven document capture supports automation in prior authorization, order creation, and EHR workflows. Learn how intelligent agents process faxes, eliminate duplicates, and integrate with systems using APIs or RPA.

When prior auth workflows are spread across fax inboxes, EMRs, and payor portals, teams lose time, clarity, and control. In this episode, we explore how a single source of truth can turn disconnected processes into a seamless, centralized workflow that gets results.

Stuart Newsome shares high-level reflections from AAPC HEALTHCON, highlighting emerging trends in compliance, legal risk, coding evolution, and automation. Hear how the broader revenue cycle community is responding to change and preparing for the future. Brought to you by www.infinx.com

In this episode of RCM Insights , we bring you candid conversations from the AAPC HEALTHCON conference, where attendees shared how AI is influencing their work in coding, compliance, education, and denial prevention. From early adoption to cautious curiosity, their insights reveal the human side of integrating AI into the revenue cycle.

Seamless integration with EHRs is foundational to scaling patient access automation and optimizing revenue cycle performance. In this episode, Client Implementation Specialist Sahana Gangal explains how Infinx approaches standard and custom integrations, overcomes vendor limitations, and ensures successful data exchange across healthcare systems.

Some denials are inevitable — but others were preventable long before the claim was filed. In this episode, we unpack how missing workflows, bad data, and unclear responsibility at intake create denials that automation could have stopped cold.

Learn how to adapt to changing managed care rates and avoid common pathology coding errors that impact your bottom line with David Smith, COO, MedReceivables Advisor. Understand the steps needed to ensure your practice gets paid accurately and on time. Brought to you by www.infinx.com

In this episode of RCM Insights , we explore what AI agents actually are and how they’re changing the way revenue cycle teams work. Taken from an in-depth conversation on the Willshire IT RevCast  hosted by Evan Martin, Stuart Newsome breaks down the difference between bots and agents, where automation breaks down, and how smart organizations are using agents to improve document capture, prior aut...

In this special segment recorded live at the recent HLTH conference, we explore how combining AI and human expertise is driving measurable ROI across the revenue cycle. John Lynn of Healthcare IT Today sits down with Navaneeth Nair and Lora Pada from Infinx to discuss real-world strategies that balance automation with human oversight.