Revenue Cycle: Above the Bottom Line

In this episode, we welcome Nick Fricano, founder and CEO of Healthfuse, to explore practical ways organizations can enhance vendor stewardship to protect financial stability, support compassionate patient experiences and reinforce long-term community investment. With more than 25 years of experience in revenue cycle leadership, Nick brings a mission-centered perspective to strengthening vendor pa...

In this episode of Revenue Cycle: Above the Bottom Line, host Tim Reiner sits down with Rob Roy, Senior Vice President, Chief Investment Officer, and Co-Head of Environmental Sustainability at AdventHealth.      This conversation explores financial strategies, risk management and the organization’s commitment to environmental stewardship.     Listeners will gain insights into career growth, the im...

In this episode, Seth Cohen, president of Cedar, explores how creating a patient experience centered financial platform is the key to reshaping how we help the patient navigate their financial wellbeing.    Listeners will learn why personalized engagement is crucial for every patient and how revenue cycle professionals can play a pivotal role in delivering a seamless and compassionate experience. ...

In this episode, we dive into the crucial intersection of supply chain and revenue cycle with insights from AdventHealth's Senior Vice President of Supply Chain.       Our conversation centers on the financial processes for supplies and implants, as well as strategies for accurate supply usage tracking   Through career highlights, lessons learned, and an examination of future trends, this episode...

In this episode, we dive into the significant role of revenue cycle management in accurate financial reporting with Danny Myers, senior vice president of finance for strategic revenue. Our guest today explores topics such as payer mix, denial management, and emerging technologies, providing insights into how they impact revenue cycle and finance functions.   Listeners will gain a deeper understand...

In this episode, we explore the vital roles of cash reconciliation and cash posting, featuring AdventHealth’s Marla Trautman, Executive Director of Reconciliation Services, and Matthew Brodis, Director of Cash Applications, who have extensive experience in these areas. Our guests discuss the challenges of reconciling payments, maintaining accuracy, and managing cash flows and share their strategie...

Health care policy isn’t just a backdrop—it’s driving real change in how hospitals and health systems operate today. From Medicare reforms and prior authorization rules to price transparency requirements, every policy shift directly affects the revenue cycle and the financial health of care organizations. In this episode of Revenue Cycle: Above the Bottom Line, Susana Molina, Director of Public Po...

Ever wonder what it would be like to build a billing software from the ground up? In this episode, we got a chance to sit down with two industry experts who have been with Epic for over 20 years and explore the journey of building and optimizing the core Electronic Health Record system through systematic feedback and connection with clients like AdventHealth. We discuss the complexities of Artific...

In this episode, a newly appointed Vice President of Ambulatory Revenue Cycle at AdventHealth, Carla Graves, discusses the strides being made to evolve the critical aspects of the physician enterprise revenue cycle and the pivotal moment in her life that shaped the trajectory of her career.   We’ll explore strategies and themes for managing complex integrations and their impact on enhancing the pa...

In this episode, we sit down with Kali Durgampudi, President and CEO of technology company Apprio, to explore how innovation, artificial intelligence (AI) and automation are transforming the health care revenue cycle.    Our guest shares insights into the challenges and opportunities in developing leading-edge solutions for claim management, denial prevention and patient financial engagement.    W...

In this episode, we explore the essential collaboration between Information Technologies (IT) and revenue cycle departments with insights from Vice President of IT for Revenue Administration Services at AdventHealth, Louis Katz.     Our guest shares his career journey, the role of IT in supporting revenue cycle operations and the strategies that drive successful collaboration across departments. ...

Joined by the Vice President of Hospital Medicine and Clinical Documentation Integrity at AdventHealth, Christopher Riccard, MD, this episode focuses on the importance of Clinical Documentation Improvement (CDI) in supporting revenue cycle goals and enhancing quality reporting. In this episode, we discuss best practices for physician documentation, managing queries and ensuring documentation accur...

In this episode, we sit down with two industry experts from KLAS Research to uncover the latest trends, insights and opportunities shaping health care. Boyd Stewart is the VP of Payer/Provider Collaboration and Dustin Cragun is the VP of Revenue Cycle Management and Operations Research.    From navigating regulatory changes to leveraging data and technology for operational success, our guests prov...

After a brief hiatus, Revenue Cycle: Above the Bottom Line is back! Join us as host Tim Reiner sits down with industry leaders and experts to explore challenges, strategies and innovations shaping the future of health care revenue cycle. Stay tuned! New episodes launch every three weeks starting on June 10, 2025.