Rahi Jain

Retention w/ Rahi

Business EN ↓ 31 episodes

Welcome to the 'Customer Retention Podcast' with Rahi. This podcast explores trends to grow your ecommerce store by maximizing customer lifetime value and customer retention. Rahi helps ecommerce brands with their retention marketing. Earlier, he ran his own 8-figure e-commerce store and worked with 50+ brands to help them generate $34M from email last year. Learn the secrets of keeping customers happy and coming back for more, with expert insights, strategies, and success stories for sustainable business growth.

Author

Rahi Jain

Category

Business

Podcast website

retainup.co

Latest episode

Oct 14, 2025

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Episodes

Paid Ads Are a Scam (Until You Fix This) 14.10.2025

Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-maximizer/📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-rate-guide/📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/00:00 - 00:41 Scaling Paid Ads00:41 - 00:51 About Rahi00:52 - 02:05 What...

The EXACT System to Profitably Scale Your CPG Brand to $10M Without Paid Ads 11.10.2025

Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-m...📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-r...📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/00:00 - 01:16 Who is this for?01:17 - 02:04 Who is Rahi Jain?02:05 - 02:39 Repeat Pur...

5 Mistakes Killing Your Repeat Purchases 09.10.2025

Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-m...📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-r...📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/0:00-0:35 Introduction0:36-3:30 First Mistake: Using Wrong Metrics3:31-7:39 Second Mi...

Stop Losing Subscribers! Send These 7 Messages Instead | Subscription Automations Klaviyo 08.10.2025

Want to Scale Profitably Without Increasing Ad Spend?👉 Work with me to increase your repeat purchase rate: https://retainup.co/repeat-purchase-m...📘 Download the FREE Repeat Purchase Guide: https://retainup.co/repeat-purchase-r...📩 Get my weekly retention & growth strategies: https://retainup.co/newsletter/0:00 - 0:32 Introduction0:33 - 1:06 Subscription Myths1:07 - 2:03 Automation #1: Subs...

Profit Secrets: Master Ecommerce Unit Economics | Strategies and Scenarios Included 22.08.2024

Unlock the secrets to building a profitable ecommerce store by mastering the art of unit economics. In this video, we break down what unit economics is and how it can transform your business. Learn how to calculate and optimize your cost/revenue structure, scale your business effectively, and refine your strategy with actionable insights. What You'll Learn: - What is Unit Economics? - How to c...

5 Shopify Retention Insights | How To Perform Cohort Analysis For D2C Ecommerce Brands? NO PAID TOOL 28.06.2024

In this video, I will show you how to do Cohort Analysis for E-commerce brands, using the same process that helped us increase the customer lifetime value of multiple brands by 10-30%. For D2C brands, cohort analysis can lead to: Higher customer retention Increased average order value Lower cost per acquisition Efficient inventory management What You'll Learn: What is cohort analysis? How to p...

Test, learn, and optimize: Ecommerce Email AB Testing Mastery 03.04.2024

Email AB Tests ≠ Subject Line AB Tests Learn how to master AB testing for email marketing. After running 500+ tests for brands, we have devised a perfect framework to come up with - - New AB Test Ideas - How to form a hypothesis - How to run a test - How to implement learnings for future In this webinar, I will show you the exact framework that will help you understand your customers and maximize...

Word Of Mouth Marketing For Ecommerce Brands: Drive 20-50% More Purchases 01.04.2024

Leverage Trust, Skyrocket Sales Learn how to leverage word-of-mouth marketing for your DTC brands. What You'll Discover: - How To Encourage Customers To Share - How To Use Word Of Mouth in Marketing For Acquisition Don't miss out on this opportunity to drive a 20-50% increase in sales

5M Email Subscriber Secrets | 400% More Email Subscribers For Ecommerce In 2024 03.03.2024

Unlock the Secrets to Explosive Email List Growth for Ecommerce Brands In today's digital marketplace, the size of your email list is more than just a number—it's a pivotal factor in the valuation of your ecommerce business. Did you know that 90% of investors weigh the worth of ecommerce ventures based on their subscriber lists? A robust email list not only showcases your brand's reach...

Klaviyo AI: Breakthrough or Buzz? 02.03.2024

In the ever-evolving world of email marketing, Klaviyo's latest announcement has stirred the pot – introducing a suite of AI features poised to redefine our approach to digital campaigns. But does it live up to the hype? In this comprehensive video, we dive deep into Klaviyo AI, exploring the nuances of its newly launched functionalities, from game-changing innovations to mere rebrandings of e...

Zero Party Data Mastery To Drive 10X Engagement 15.02.2024

Harness The Power Of Personalized Data Discover how to harness the power of zero-party data to drive 10X customer engagement & sales. In this webinar, I'm going to show you the exact framework that will assist you in understanding your customer's taste & preferences without even paying a penny. In this webinar, I will cover: - How To Collect Zero Party Data. - How to trigger automa...

Unlock Email Heatmaps - Where Your Customers Are Clicking in Your Email? 14.02.2024

Dive into the world of e-commerce email marketing with our deep dive into Klaviyo's heatmap analytics. This video is your ultimate guide to understanding exactly where your customers are engaging with your emails. By leveraging the power of Klaviyo's advanced heatmap tools, you'll gain invaluable insights into customer behavior, helping you to refine your strategies and significantly b...

Navigating E-Commerce: Fintech, StartUps & Customer Experience With Glen Swindell #ecommerce 09.02.2024

Latest strategies and insights in the realms of startups, e-commerce, FinTech, and customer experience. Join us as we dive deep into the transformative power of storytelling for startups, the evolution of e-commerce, the future of FinTech, and the game-changing impact of Buy Now, Pay Later models. With expert insights and actionable advice, this video is your guide to navigating the complexities o...

SMART SEGMENTATION: UNLOCK 400% UPLIFT | TARGET SMARTER, NOT HARDER 01.02.2024

Discover how to identify and acquire your core revenue-generating audience with the right messaging. In this webinar, I'm going to show you the exact framework that will assist you in planning your target campaigns segment-wise In this webinar, I will cover: - Learn how to segment your audience easily. Only segments you'll need. - Learn how to target segments effectively to move your metri...

Lorraine Ball's 2024 Marketing Blueprint: Mastering UGC, Pricing, Email, Branding, AI & More! 21.01.2024

🌟 About This Podcast Join marketing expert Lorraine Ball in this comprehensive guide to mastering the art of marketing in 2024. Lorraine dives deep into the latest trends and strategies that are shaping the future of marketing. From leveraging the power of User-Generated Content (UGC) to understanding the intricacies of pricing and branding in the AI era, this video is a treasure trove of insight...

How do you run a high-retention e-commerce subscription program? 4X Store Growth With Subscription 18.01.2024

Unlock the secrets of subscription models with this comprehensive breakdown: 0:00 - 3:13 Introduction Get ready to dive deep into the world of subscriptions and uncover the myths that surround them. 3:14 - 4:12 Myth around subscriptions Discover the common misconceptions surrounding subscriptions and why they may not be what you think. 7:50 - 9:50 5 Steps Explore the essential steps to take when c...

Unleashing the Future: NFTs Redefining Loyalty in a Big Way! 🚀 Eric McHugh From ShopX 01.01.2024

Dive into the future of commerce with our groundbreaking session! 🚀 00:00 - Introduction: Get ready for a journey into the next era of retail and tech innovation. 1:10 - ShopX Web3: Explore the cutting-edge ShopX Web3 platform and its game-changing features. 4:00 - NFT Based Loyalty Programs: Discover how NFTs are reshaping loyalty programs for stores like Fox & Limited Edition through our in...

Customer Retention Psychology With Dr. Bo Bennett | Customer Loyalty, Brands Advocacy & More 26.12.2023

🚀 Dive into the intricate world of customer retention psychology with  @bobennett7750  in this enlightening discussion. From customer loyalty to brand advocacy and more, unravel the secrets that keep customers coming back. 👋 0:00 - Introduction: Set the stage for a deep dive into the intricacies of customer behavior and brand loyalty. 🔍 1:12 - Nudge: Discover the power of subtle suggestions and...

DOUBLE DOWN YOUR STORE REVENUE WITH AOV (Average Order Value) MAXIMIZER 🚀 12.12.2023

Increase your profits without acquiring more customers. Maximize your average order value to increase your store's revenue.

4 Smart Send Strategies (Klaviyo) To Keep Your Subscribers Happy #ecommerce #klaviyo 06.12.2023

Smart Sending Strategies to Limit Email Count Per User In the realm of email marketing, the concern of overwhelming subscribers with excessive emails is ever-present. Unsubscribes are a real risk when bombarding users with too much content. So, how do you strike the right balance? Are you sending too many emails? Defining what's too much can be subjective, but here are some benchmarks: Sending...

Optimize Klaviyo Flows (Marketing Automations) In 4 Easy Steps | Generated $34M For Ecommerce Brands 29.11.2023

Whether you're setting up a new system or looking to enhance your current one, we've got you covered. In this session, we dive deep into the Automation Optimization Framework. Key Points: Step 1: Prepare 2 Reports i. Flow Report ii. Flow Message Report Step 2: Run Sanity Checks Learn how to read any data or report with our guide. Check for anomalies and ensure consistency in email volume a...

Klaviyo vs Google Analytics - Making Sense of Attribution #ecommerce #emailmarketing #klaviyo 16.11.2023

In this video, we delve into the intricate world of Klaviyo Attribution Models, with a focus on how it tracks conversions and the nuances that set it apart from Google Analytics. Here are the key points:How It Tracks Conversions:Klaviyo attributes conversions to an email or phone number if they have engaged with a message within a specified window and subsequently placed an order. Two critical fac...

Using Email or SMS for Customer Retention? Paid Ads Strategy To Improve Your Retention #ecommerce 14.11.2023

Unlock the power of paid marketing to supercharge your retention strategy. In this comprehensive guide, we delve into aligning acquisition efforts with retention goals, ensuring a holistic approach to customer engagement. Key Strategies: Acquiring More Great Customers: Utilize RFM segments to identify and target your most loyal customers. Learn how to create lookalike audiences to amplify your rea...

Endowment Effect In Ecommerce: Understanding the Power of Ownership #ecommerce #psychology 11.11.2023

In this insightful video, delve into the fascinating concept of the Endowment Effect and explore why people are more attached to things they own than those they don't. We'll dissect real-life examples, psychological theories, and strategies for leveraging the Endowment Effect, including its application in online shopping. Research Experiment: Discover the findings of a compelling research...

Unlock The FUTURE: Ecommerce Predictive Flow & Predictive Analytics! #klaviyo #customerretention #ai 10.11.2023

Ever wondered when your customer will make their next purchase? Predicting customer behavior is a challenging task, and in this video, we dive deep into the world of predictive analytics to solve this mystery. From understanding the customer lifetime value to implementing predictive segmentation and communication strategies, we unravel the power of AI and complex mathematical formulas. Discover ho...

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