Right Good Studios
reTales
4.16 Million Canadians work in retail/customer service. These are their stories. **DUN DUN**reTales is a podcast all about life serving customers. Join hosts Mike Hammond and Sarah Walsh as they whisk you away to Dante’s 8th layer of customer service hell. Journey with Mike and Sarah (with special guests) through the true tales of creeps, criminals, Karens, and corporate. Got a nightmare customer service story you want to share? TELL US YOUR TALE! Visit our socials or send us an email with your story and we’ll read it in the “Break Room!”
Author
Right Good Studios
Category
Podcast website
Latest episode
Jul 8, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
“WHY ARE YOU TOUCHING ME RIGHT NOW?!” w/ Kate Stenson 08.07.2026 1:14:17
Sarah and Mike are joined by stage managing superstar Kate Stenson to talk about the gross ways gender plays a role in the workplace. CW: Talk of SA, gendered harassment, stalking. Kate Stenson has worked in: book retail tech retail, tea retail, food service, hospitality, and video rentals. She’s also an artist behind the scenes working as a stage/production manager, prop master, art dept. for TV/...
"We'll Just Put the T**ties on Mute" w/ Mike Lynch 10.06.2026 1:08:29
"The Customer is Always Right" are five little words that send shivers down the spine of ever employer. Episode Guest: Mike Lynch! Mike is a nationwide touring comedian and a comedy content creator. @mikelynchcomedy
"Not telling you to shut up is a skill" w/ Bree Parsons 13.05.2026 1:00:40
Comedian Bree Parsons drops into the studio to talk about the skills of unskilled labour. Bree has performed at Halifax Comedy Festival, Winnipeg Comedy Festival, Just for Laughs, and just released her Comedy special, "Delightful Delinquent". @comedianbreeparsons
"Eating Canned Tuna Under the Bar" (w/ Paul Warford) 14.04.2026 58:04
From a cold beer after a long shift, to the first puff on a smoke break, to piling on addictions; Paul Warford joins the reTalers to talk about coping in customer service. Paul is a writer, comedian, filmmaker, and actor @paulwarford.
"All Wearers of Silly Hats will be Fined" 11.03.2026 58:59
Mike and Sarah welcome Jordan Young to talk about working in corporate customer service. From wage theft, to staff surveillance, to the morning chants, the crew pull back the curtain on the corporate customer service experience. Jordan Young is a member of the traditional Newfoundland band, "Coaker's Hat" https://www.facebook.com/coakershat @greyjay709
“There’s blood everywhere” 11.02.2026 1:05:09
Grizzled retail vets Mike and Sarah welcome customer service newcomer Tyler O’Dea to the studio to talk all about working during all sorts of catastrophes; from blizzards, to robberies, to biohazards. Tyler O’Dea is a comedian, and has written for This Hour Has 22 Minutes. @eel.feel
“I quit! Hulkamania Style!” 16.01.2026 49:00
Special guest Mike Fardy joins us in the studio to talk about the reasons people quit their jobs, epic quits, and life as a “Febreze magician.”Mike Fardy is a writer, comedian, and filmmaker. Check out his work (and pond) on social media @MikeFardz
Family, Mirth, and Murder Outside Macy's: A Special Holiday Episode 10.12.2025 1:05:14
Mike Hickey slips down the chimney and delivers lumps of coal to his memories in retail during the holidays. Cozy up next to the fire with a cup of cocoa as we pen the carols of holiday upselling, Black Friday, and a Christmas Eve that will make you want to haunt a regional manager. Mike Hickey is an author, producer, musician, and filmmaker. @hickeycommamike www.terrornova.ca
“Too Complicated for Bears, but Simple Enough for Humans” (w/ Allanna Ward) 12.11.2025 51:48
Allanna Ward joins us to talk about common sense not being so common. This episode delves into the abandonment of civil behaviour on cruise ships and the insane (yet necessary) rules to an escape room. Allanna Ward is a visual artist and has a master’s degree in art therapy. Instagram: @AllannaWardArt
Clocking in 05.11.2025 0:45
4.16 million people in Canada work in retail/customer service. These are their stories.......... ** DUN DUN ** Comedians Sarah Walsh and Mike Hammond take you through Dante's 8th level of customer service hell with special guests and absolutely true stories! Grand Opening on November 12!
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.