Retail Transformation Show with Oliver Banks

One of the key challenges with simplification is the deployment of it. Without effective change management processes, a so-called "easy" change can quickly become problematic. But there are considerations that you can take to put your change on the path to success. Join Oliver Banks and Simon Hedaux from Rethink Productivity and the close of the "Simplification Stories" mini series. The post 141:...

Retail Transformation Live is back. This is the virtual event to help give you the insight, the ideas and the inspiration to successfully transform retail. With expert speakers from around the world, you’ll enjoy a variety of sessions designed to help you get future fit. Join the host, Oliver Banks, and discover what to look […] The post 140: Retail Transformation Live 3 Preview appeared first on...

The benefit of hindsight allows us to see the complicated processes and operating models. But these decisions are like this for a reason. Productivity expert, Simon Hedaux, joins transformation expert, Oliver Banks, and together they explore why it's not always easy to keep it simple. Plus what you should consider for current uncertainty in the market. The post 139: Why We Don’t ‘Keep It Simple’ a...

Simplification projects should boost improvement - but it doesn't mean that they are necessarily simple themselves. They can be large and with many facets and workstreams. In this episode, I'm joined by Steve Leach, Sales Director at convenience grocery brand, Nisa Retail, to help explore how he approached some of their simplification. This is the secord of the mini-series, "Simplification Stories...

Simplification is still critical for continuously improving retail operating models. Lean Six Sigma has often been seen as a methodology to boost efficiency and cut costs. But in our fast-paced and agile world, is Lean Six Sigma still relevant? Join Oliver Banks and Simon Hedaux, from Rethink Productivity for the first of a collaborative mini-series called Simplification Stories. The post 137: Is...

The "circular economy" is a key topic when it comes to delivering true sustainability. But the term risks being misunderstood if used as a buzzword, although it offers huge opportunities. To help us understand the circular economy and what it means for retail is Karen Bendell - a creative former fashion designer come retailer CEO and strategist. The post 136: Understanding The Circular Economy app...

We've seen huge changes driven by the pandemic but consumer behaviour and the retail market continues to change. To respond, retailers must change and transform. But with so much going on, it's easy to oversee important elements. So, in this episode, Oliver Banks highlights 3 driving factors to help you to make your transformation a success The post 135: 3 Driving Factors To Transform appeared fir...

The pandemic caused a Great Acceleration across the retail industry, in particular, giving a peak into what the future holds. And in turn, highlighting how the retail industry must develop and transform to build resilience. Oliver Banks chats to Carl Boutet, author of The Great Acceleration, about the changing retail market, sustainability and how to […] The post 134: The Race To Retail Resilience...

Many retail transformations are enabled through technology. And the Covid-19 pandemic has forced many retailers to make significant decisions and drive progress based on various technologies. So, in this episode, Oliver Banks catches up with retail technology expert, Miya Knights, to explore key trends and the retail technologies that are hot and exciting right now. The post 133: What’s Happening...

Overcoming the confusion of transformation is one of the factors that separates the transformation leaders from the transformation laggards. So join Oliver Banks and explore the aspects that contribute to the confusion around your retail transformation - and discover exactly what you can do to intentionally overcome that confusion. The post 132: Overcoming The Confusion Of Transformation appeared...

Transformation is critically important for retailers - but it can be dangerous too, especially if lacking the right transformational leadership or direction. In fact, mistakes in leading transformation could be catastrophic for the whole organisation. So, explore the 4 traits of transformational and change leadership to help you and your team to work towards a successful change. The post 131: 4 Tr...

One of the most common challenges is finding the right people to work on the change or transformation. There is often a mix of attitudes, skills and behaviours required which can make it hard to find and manage these individuals. So, in this episode of the Retail Transformation Show, Oliver Banks is exploring the disciplines and attitudes of finding or developing into a transformation superstar. T...

Industry 4.0 was initially identified and has since gained popularity in explaining the evolution of technology. Essentially, Industry 4.0 or the Fourth Industrial Revolution heralds the integration of digital and physical elements. As the world continues to evolve, Oliver Banks revisits Industry 4.0 and explore how key elements, technologies and mindsets are shaping retail. The post 129: The 4th...

AR (augmented reality) and VR (virtual reality) are increasingly being used in the retail industry. But are these just technology gimmicks or is there a bigger theme or trend happening in front of us? To explore the opportunities and dive into the "metaverse", futurist and technology expert, Cathy Hackl, joins the Retail Transformation Show to highlight how retailers should be thinking about AR, V...

Checkout free stores have captured a lot of attention in the retail industry, led most notably by Amazon's Go stores and their "Just Walk Out" technology. But is this where the retail industry is heading or just a hot topic? And does this type of technology really solve any problems? To help us understand more about unmanned stores and the technology behind them, retail analyst, Tiffany Lung, join...

Omnichannel retail is a big trend as consumers increasingly shift their shopping habits. But a lot of confusion exists around words like "omnichannel" and "seamless". In turn, this can add complexity, overwhelm and friction into the customer experience. Join Oliver Banks and explore why omnichannel doesn't need to be as complicated as it seems and how you can transform to become a better omnichann...

With the rise of technology, there are more possibilities than ever before. In fact, "digital transformation" in many people's minds, technology and transformation are now intrinsically intertwined. But as retailers consider transformation with technology solutions at the core, there are several considerations to take into account. Join Oliver Banks to explore 8 factors shaping technology led tran...

The retail industry is becoming an increasingly data rich environment. But many retailers are generating huge volumes of data but without the data science expertise or analytical mindset to take advantage. So, in this episode, Oliver Banks explores 3 different aspects to becoming a data driven retailer. The post 124: How To Be A Data Driven Retailer appeared first on OB&Co .

Data is increasingly instrumental in drawing insights to drive the business forward. But if you have no trust or integrity in your data, how will you know that you're making the right decision? In this episode of the Retail Transformation Show podcast, data governance expert, Nicola Askham, joins to explore the opportunities and challenges with implementing data governance. The post 123: Build Dat...

Creating team rotas and staff schedules can be an operational headache that distracts managers from customer focus and more valuable work. But, effectively using data alongside a carefully considered approach, will mean that you can optimise for the best solution. David Payne, Rotageek's Chief Product Officer, explains how different types of data are used throughout their system and process. The p...

As data becomes increasingly important to retailers, the ability to conduct investigations also becomes a major skill. But in retail, sometimes data investigations are carried out in haste and without diligence. So, join Oliver Banks to learn how criminal forensic investigations are carried out. Also explore what lessons and steps retailers can take and apply to their own investigations. The post...

Data, data science, machine learning and AI are all increasingly important topics in the retail industry. But the world of data can be confusing and even overwhelming for retail leadership teams. Experienced retail leader, Ian Shepherd, joins to simplify key terms and set you on the path to successfully use data in your organisation. The post 120: Understanding Data and Data Science In Retail appe...

Predictive modeling is a technique that uses mathematical and logical methods to predict the future. So, as your transformation aims to move to a new, unknown future state, how are you going to make sensible, intelligent decisions. As opposed to guessing in the dark. Join Oliver Banks as he lays out the 6 steps to guide you to successfully build predictive models to forecast the future. The post 1...

Agile has been a key focus. But coming from a software development background, does it translate to the retail industry? And does Agile work in a retail store setting in particular? Julian Mills of Quorso joins Oliver Banks to lay out the “Agile Stores Manifesto” and demonstrate how this applies to retail shops and large […] The post 118: The Agile Stores Manifesto appeared first on OB&Co .

Retail operating models have behind many of the big retail success stories of the past few decades. But, in today's uncertain world, ever-accelerating and with an increasing focus on agility and flexibility, is there really a need for operating models any more? Listen in to join Oliver Banks and explore if retail operating models are dead. The post 117: Are Retail Operating Models Dead? appeared f...