Retail Remix

Private label brands aren’t just supporting acts anymore — many are becoming stars in their own right, and Anthropologie’s Maeve label is proving the point. In this episode of Retail Remix, host Nicole Silberstein sits down with Anu Narayanan, President of Women’s and Home at Anthropologie Group, to go inside the decision to elevate Maeve from an in-house favorite to a standalone brand with its ow...

Google has always played a central role in the shopping journey, but it isn’t a retailer or even a marketplace. In fact, more than 1 billion shopping searches happen on the platform every day, yet Google has never been the endpoint. Now, with the rise of AI, multimodal search and agentic experiences, Google is ready to once again transform how consumers discover and shop for products online. In th...

DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail innovation across dozens of categories. In this episode of Retail Remix, host Nicole Silberstein sits down with Fuad Hannon, DoorDash’s VP of New Verticals, to unpack how the company is executing its vision to level the local commerce playing field. From the...

As AI transforms how people discover and shop, one question looms large: how will payments evolve to keep up? In this episode of Retail Remix, host Nicole Silberstein sits down with Rob Cameron, a self-described “payments nerd” and Global Head of Acceptance Solutions at Visa, to explore how the rise of agentic AI — where intelligent AI agents handle everything from product discovery to checkout —...

Retail media — or should we say commerce media — has exploded into one of the fastest-growing opportunities in marketing. But with so many players, platforms and acronyms, where is it all headed? In this episode of Retail Remix , host Nicole Silberstein sits down with Jeff Cohen, former Principal Evangelist at Amazon Ads and now Chief Business Development Officer at Skai, to unpack how the space h...

For four decades, Ellis Verdi, Founder and President of DeVito/Verdi, has helped shape some of the most talked-about — and often controversial — campaigns in retail advertising. From launching Daffy’s with bold, conceptual creative to working with Macy’s, Kohl’s, Men’s Wearhouse and Meijer, Verdi has built a career on one philosophy: tell the truth, even if it ruffles feathers. Retail Remix host N...

AI is rewriting the rules of online shopping — and it’s happening faster than anyone expected. In this episode of Retail Remix , host Nicole Silberstein chats with Travis Hess , CEO of the newly rebranded Commerce , about how conversational AI and “answer engines” like ChatGPT, Perplexity and Google’s AI Overviews are transforming how consumers discover and shop for products online. Travis shares...

Legacy brands from the Y2K era are back — but the smartest ones aren’t just trading on nostalgia, they’re reinventing themselves for today’s digital-native youth. Pacsun is the poster child for this kind of strategic reinvention, and in this episode of Retail Remix the brand’s Chief Merchandising Officer, Richard Cox, unpacks how the company is doing it. From activations at music festivals and col...

Gift shops are more than a post-museum pit stop — they can be retail destinations in their own right. In this episode of Retail Remix , host Nicole Silberstein sits down with Jesse Goldstine, Chief Retail Officer at the Museum of Modern Art (MoMA), to discuss the recent redesign of the MoMA Design Store in SoHo and the unique nuances of museum-affiliated retail. Jesse shares how the iconic museum...

Sports retail is moving fast — and sometimes sideways. This week, Shop Eat Surf Outdoor Editor in Chief Tiffany Montgomery and long-time industry analyst Matt Powell join Retail Remix for a candid discussion about what’s really happening with the biggest names in sports and activewear — and what retailers can learn from both their wins and missteps. Listen in to hear: Why Dick’s Sporting Goods’ ac...

Cracked screen? Dead battery? Most of us are quick to ditch our broken electronics — but what if there were a smarter, more sustainable alternative? In this episode of Retail Remix , Nicole Silberstein chats with Steven Proust and Eric Helgason, Co-founders of PayMore , a brick-and-mortar resale franchise that’s changing the way we buy, sell and trade electronics. Since launching in 2011, they’ve...

This episode is brought to you by Appriss Retail Product returns are often seen as a necessary evil — but when return fraud enters the mix, things get a lot more costly, and complicated. In this Retail Remix Deep Dive bonus episode — brought to you by Appriss Retail — guest host Adam Blair (Editor, Retail TouchPoints ) takes a closer look at how retailers can cut down on fraudulent returns without...

In an age of instant delivery, why are so many consumers still making the trip to the store? In this episode of Retail Remix , host Nicole Silberstein sits down with Melissa Gonzalez, Principal at the design firm MG2 , to explore why the in-store experience is still such a powerful tool for connection and conversion.  Melissa shares how she helps clients turn physical retail spaces into strategic...

Resale has officially moved from the margins to the mainstream. As economic pressures push consumers to seek value and sustainability gains steam, resale marketplaces like ThredUp are poised for massive growth. In this episode of Retail Remix , host Nicole Silberstein sits down with Alon Rotem, Chief Strategy Officer at ThredUp, to discuss the company’s impressive recent growth and what it says ab...

If you’ve shopped in Europe, chances are you’ve been to Primark — and if you haven’t, you’ve probably heard someone rave about it. But in the U.S., the value fashion giant is still writing its origin story.  This week, Nicole sits down with Kevin Tulip, President of Primark U.S., to talk about the brand’s expansion across the states, what makes its business model so unique, and how the company is...

Prime Day gave us more than just deals — it delivered critical clues about what consumers want now, and what they’ll expect this holiday season. In this episode of Retail Remix , Vivek Pandya, Director at Adobe Digital Insights, joins host Nicole Silberstein to unpack the numbers behind this year’s record-breaking Prime Day performance — and what they signal about consumer behavior heading into th...

Alibaba may be known for its massive scale — but at the heart of its U.S. strategy is something much more focused: empowering small businesses. In this episode of Retail Remix , host Nicole Silberstein sits down with Justin Liu, U.S. Country Manager at Alibaba.com, to explore how the global B2B marketplace is helping American entrepreneurs source more efficiently, build more resilient supply chain...

True Religion is back — and it’s not just about nostalgia. In this episode of Retail Remix , host Nicole Silberstein sits down with Tina Blake, Creative Director at True Religion to explore the brand’s impressive comeback with Gen Z. Tina shares her approach to evolving True Religion’s design language, building a bolder women’s assortment and leveraging partnerships — from celebrities like Megan T...

For Patrick Ta Beauty, the key to growth isn’t just great marketing — it’s an experience that educates, inspires and converts. In this episode of Retail Remix, host Nicole Silberstein chats with Heidi Lim, VP of Ecommerce at Patrick Ta Beauty . With experience leading digital growth at brands like ThirdLove, Estée Lauder and Fashion Nova, Heidi shares how she’s now helping Patrick Ta Beauty stand...

In today’s market, trust isn’t just a differentiator — it’s a requirement. But proving your brand lives up to its claims? That’s where things get complicated. In this episode of Retail Remix , host Nicole Silberstein sits down with Kimberly Shenk, Co-founder and CEO of Novi Connect , to explore how consumer trust is evolving. Drawing from her unique background as a U.S. Air Force data scientist, K...

Surviving 100 years in retail is rare — thriving for 110 is something else entirely. In this episode of Retail Remix, host Nicole Silberstein speaks with Tianne Doyle, President of off-price retail chain Bealls, which is celebrating its 110th anniversary this year. With over 30 years at the company, Tianne shares what has given Bealls such enduring appeal, how it continues to evolve in a rapidly c...

What does it take to become a household name — and why does it matter? In this episode of Retail Remix, host Nicole Silberstein is joined by James May and Barry Thomas from global data and analytics firm Kantar to unpack the findings from the 20th annual BrandZ Report , which ranks the top 100 most valuable global brands.  They dive into the forces shaping brand value today, why retail brands are...

This episode is brought to you by BIgCommerce With tariffs dominating headlines and reshaping global retail strategy, brands are navigating one of the most complex trade landscapes in recent memory. In this episode of Retail Remix , host Nicole Silberstein is joined by Rathna Sharad, CEO and Founder of cross-border logistics platform FlavorCloud. With a background spanning Microsoft, UPS, and thre...

As the retail marketing playbook continues to evolve, staying relevant takes more than just keeping up — it means rethinking how and where you engage your audience. In this episode of Retail Remix, host Nicole Silberstein sits down with Sarah Crockett, Global Chief Marketing Officer at DSW, to talk shop. With experience leading marketing at brands like Vans, REI and Backcountry, Sarah brings a wid...

The retail industry has already packed a decade’s worth of disruption into just the first few months of 2025. From bankruptcies and tariffs to shifting consumer behaviors and market volatility, staying ahead of the curve is more challenging — and more critical — than ever. So in this episode of Retail Remix, your new host Nicole Silberstein sits down with Melissa Minkow, Retail Strategist at CI&am...