Retail Checks & Balances

In episode 50 of Retail Checks and Balances , Kevin Spencer interviews Dr. Greg Pursley, a mindset coach, author, and successful entrepreneur, as he shares his incredible journey from being a chiropractor to running multiple businesses that thrive without his constant oversight. Tune in for valuable insights on mindset and resilience in the retail and hospitality industries. TIMESTAMPS [00:01:30]...

In episode 49 of Retail Checks and Balances , witness the journey of a leader who has navigated rapidly evolving landscapes—leveraging data-driven strategies, spearheading customer-centric innovations, and adapting teams to embrace the new era of AI. Tune in for actionable insights on leadership, goal-setting, and mentorship to help you elevate your business. TIMESTAMPS [00:00:02] Welcome to Retai...

In episode 48 of Retail Checks and Balances , join Kevin Spencer as he dives into the world of e-commerce with special guest Will Haire, Co-founder of Bellavix, an Amazon and Walmart marketplace advertising agency, as he shares his journey in helping brands scale on major marketplaces through effective marketing and advertising strategies. Tune in to learn about the intricacies of marketplace adve...

In episode 47 of Retail Checks and Balances , Kevin Spencer welcomes back Nat Pavic from KIBO, as she discusses how KIBO is leveraging cutting-edge technology to empower both small and large retailers, making it easier to adapt to the ever-changing landscape of commerce. Tune in for valuable insights that can help grow your business and navigate the complexities of commerce. TIMESTAMPS [00:01:40]...

In episode 46 of Retail Checks and Balances , Kevin Spencer dives into the significance of celebrating business anniversaries in the retail and hospitality industry. Whether you're marking your first year or your fiftieth, anniversaries are more than just milestones—they're opportunities to deepen customer loyalty, reflect on your journey, and show appreciation to those who have supporte...

In episode 45 of Retail Checks and Balances , Kevin Spencer interviews Elizabeth Greene, Co-founder of j unglr.com , as she shares the unique relationship between Amazon ads and sales growth, highlighting that leveraging these ads can enhance organic rankings without compromising customer experience. Tune in to discover how effective advertising strategies can drive success for retailers in the ev...

In episode 44 of Retail Checks and Balances, Kevin Spencer interviews Chris Peterson, the Co-Founder of Lifemind and the Author of Red and Blue Customers , as he shares his extensive background in marketing and his journey into understanding the distinct values and purchasing behaviors of liberal and conservative customers.  Tune in to discover valuable insights that can help grow your business in...

In episode 43 of Retail Checks and Balances, Kevin Spencer delves into the critical and alarming issue of ransomware in the retail sector. He discusses the widespread impact of cybercrime on businesses of all sizes, from major brands to local shops, emphasizing that ransomware is not just a concern for Fortune 500 companies.  Tune in to learn more about safeguarding your retail operations in an in...

In episode 42 of Retail Checks and Balances, Kevin Spencer interviews Natalija Pavic, the Marketing Director of Kibo Commerce, as she discusses her diverse roles in sales, product marketing, and development, highlighting her passion for all aspects of the industry.  Tune in to learn more about her insights on the retail and hospitality industry and the exciting trends shaping its future. TIMESTAMP...

In episode 41 of Retail Checks and Balances, Kevin Spencer dives into the fascinating world of digital wallets and explores how they are revolutionizing the way we handle money. Tune in to learn how these innovations are shaping the future of commerce and what they mean for your business. TIMESTAMPS [00:01:45] Digital wallets and their evolution. [00:05:49] Future of digital wallets. QUOTES “AI-po...

In episode 40 of Retail Checks and Balances, Kevin Spencer interviews Melodie van der Baan, the Co-Founder and CEO at Max Retail, to explore innovative solutions for managing excess inventory in the retail industry. Tune in to learn more about innovative solutions for inventory management and the evolving landscape of retail. TIMESTAMPS [00:01:40] Excess inventory solutions for retailers. [00:04:0...

In episode 39 of Retail Checks and Balances, Kevin Spencer interviews Russ Hawkins, CEO at Agilence Inc., as he discusses the importance of leveraging data to tackle challenges like shrinkage and total retail loss, and how Agilence helps businesses make better decisions through effective data management. Tune in to explore the fascinating world of retail data analytics and its impact on business o...

In episode 38 of Retail Checks and Balances, Kevin Spencer interviews Lorena Tomasini, owner of MALM Life and Health Insurance Agency, as she discusses the distinction between health insurance and health supplements, clarifying common misconceptions. Tune in to gain insights into the life and health insurance field TIMESTAMPS [00:04:01] Financial protection through insurance. [00:07:36] Common mis...

In episode 37 of Retail Checks and Balances, Kevin Spencer celebrates his birthday and discusses the significance of customer loyalty, particularly on special occasions. Tune in to discover how businesses can leverage these moments to strengthen customer loyalty and drive success in the retail and hospitality industries. TIMESTAMPS 00:00:00 - Introduction to Retail Checks and Balances 00:00:31 - K...

In episode 36 of Retail Checks and Balances, Kevin Spencer interviews Nolan Bradbury, founder of Bradfield Accounting and Advisory, as he shares the misconceptions surrounding the accounting profession, the importance of mindset in business, and how Nolan helps business owners achieve their personal and professional goals. Tune in as we explore Nolan's insights into the accounting field and h...

In episode 35 of Retail Checks and Balances, Kevin Spencer dives into the crucial vendor business relationship that underpins the food and retail industries. He emphasizes that any delays or quality issues from vendors can disrupt business operations, making these partnerships vital for success. Tune in to understand why cultivating strong vendor partnerships is vital for success in the retail and...

In episode 34 of Retail Checks and Balances, Kevin Spencer interviews Jason Baylis, President of Great Lakes Data Systems, to discuss a unique perspective on the buzzword AI. Jason sheds light on how AI can be utilized as a support and intelligence tool, rather than just a standalone program or robot. Tune in to this insightful discussion that delves into the practical applications of AI in the re...

In episode 33 of Retail Checks and Balances, Kevin Spencer discusses the crucial role of procedures in the retail and hospitality industries. From ensuring consistency and customer satisfaction to risk management and adaptability, well-defined procedures are essential for success.  Tune in now to gain valuable insights and tips for implementing effective procedures in your own business. TIMESTAMPS...

In episode 32 of Retail Checks and Balances, Kevin Spencer dives into the importance of customer appreciation events in the retail and hospitality industry. From open houses to exclusive product launches, Kevin explores various ways businesses can show gratitude to their clients and strengthen relationships. Tune in to discover why customer appreciation events are crucial for building loyalty and...

In episode 31 of Retail Checks and Balances, Kevin Spencer discusses IT system and user errors, exploring the common mistakes and their impacts on businesses. He provides insights on how organizations can mitigate these errors through user-friendly design, comprehensive training programs, and implementing safeguards. Tune in to learn about successful strategies for reducing user errors and improvi...

In episode 30 of Retail Checks and Balances, Kevin Spencer interviews Stewart Townsend, CEO of Podcast Hawk, as he shares his journey from selling steel to founding a podcast SaaS product, offering valuable insights into the podcasting and SaaS sectors. Tune in as they discuss the importance of time management, personal passions like car shows, and reflections on life and work balance.  TIMESTAMPS...

In episode 28 of Retail Checks and Balances, Kevin Spencer interviews Robert Gerov, president of Robert Gerov Media (RGM), as he shares his journey from humble beginnings to building a successful business in lead generation. They discuss the importance of lead generation in today's digital marketing landscape, the impact of AI on the industry, and the personal touch that sets businesses apart...

In episode 28 of Retail Checks and Balances, Kevin Spencer delves into the evolution of point of sale (POS) computer technology in the retail and hospitality industry. He highlights the importance of POS systems in making transactions smooth and efficient, from the days of the cash register to the current self-service era.  Tune in to learn more about this pivotal aspect of business operations. TI...

In episode 27 of Retail Checks and Balances, Kevin Spencer interviews Cindy Maricle from Abundant Living Naturally to discuss her journey from medical technology to natural wellness support using essential oils. Cindy shares her personal experience of finding natural solutions to health issues and the importance of knowing the source of essential oils for therapeutic results. Tune in as they dive...

In episode 26 of Retail Checks and Balances, Kevin Spencer interviews Ram Venkataraman, CEO of Kibo Commerce, to discuss his journey in the retail and hospitality industry. Ram discusses his background, experience, and the transformation he led at Kibo during the COVID-19 pandemic. TIMESTAMPS [00:03:20] Building Things was Fascinating. [00:04:36] Platform-Based Businesses. [00:08:40] Embracing Com...