Resilient Tourism
Resilient Tourism Podcast Series - Accelerating the Digital and Data-Driven Transformation
This podcast is part of the Swiss Resilient Tourism Flagship Project supported by Innosuisse to support the datafication of the travel sector in Switzerland in order to create resilient digitally supported services, business processes and business models. This improved data intelligence strategy will strengthen the competitiveness, resilience and sustainability of the tourism ecosystem in Switzerland. Learn more about the project at https://www.resilienttourism.ch/.https://www.resilienttourism.ch/podcast
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Resilient Tourism
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Latest episode
Jul 10, 2026
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Episodes
Der Treffpunkt von Daten und Nachhaltigkeit - Dr. Matthias Fuchs (EHL) 23.02.2023 8:02
🎙️ THIS EPISODE WAS RECORDED IN GERMAN. Transcripts are available on our website (resilienttourism.ch/podcast) Dr. Matthias Fuchs ist Assistenzprofessor für Marketing an der EHL. Er forscht zu digitalem Kundenverhalten, Produkt- und Servicekonfiguratoren und Kundenfeedback. Er unterrichtet Marketing und Computational Thinking. Dr. Matthias Fuchs promovierte 2021 in Marketing an der Universität...
Mieux connaître ses clients et améliorer la durabilité grâce à la data - Emmanuelle Rose (Lausanne Tourisme) 23.02.2023 8:35
🎙️ THIS EPISODE WAS RECORDED IN FRENCH. Transcripts are available on our website (resilienttourism.ch/podcast) Emmanuelle Rose is in charge of the communication and digital department of the Lausanne tourist office . Throughout her career, Emmanuelle has worked in the digital sector: Lycos search engine in the 2000s, Voyages SNCF, expedia.fr and finally arrived in Lausanne as web manager. Ther...
Improving Processes and Giving Customer Choice with Technology - Ian Millar (EHL) 23.02.2023 8:19
🎙️ THIS EPISODE WAS RECORDED IN ENGLISH. Transcripts are available on our website (resilienttourism.ch/podcast) Ian Millar is a Senior Lecturer in the EHL’s Business Creativity department. He is a Certified Hospitality Technology Professional and a frequent speaker at international IT conferences. He is also the author of numerous articles on hospitality technology. Ian is an advisor to variou...
Hôtellerie et restauration: la technologie pour tirer parti des opportunités de marché - Christopher Meignier (BLENT) 23.02.2023 11:55
🎙️ THIS EPISODE WAS RECORDED IN FRENCH. Transcripts are available on our website (resilienttourism.ch/podcast) Christopher Meignier is the CEO and co-founder of BLENT, a Swiss business intelligence company created in 2019 that produces dashboards and reports updated in real time for hotel and restaurant chains. BLENT provides an answer to the problem of compiling and analysing data from severa...
Informationen aus Daten gewinnen, um die Buchungsprozesse von Hotels zu optimieren - Elisha Schoppig (Hotel-Spider) 03.02.2023 11:58
🎙️ THIS EPISODE WAS RECORDED IN GERMAN. Transcripts are available on our website (resilienttourism.ch/podcast) Elisha Schoppig is Operations Manger at Hotel-Spider. The Swiss company, headquartered in Nyon, develops IT solutions for hotels. Elisha has been working at Hotel-Spider since 2014, right after graduating with a Bachelor's degree from the EHL Hospitality Business School. Fascinated...
Regolamentazione del mercato, pianificazione strategica, controllo dei dati e dei flussi - Luca Preto (Ticino Turismo) 02.02.2023 13:00
🎙️ THIS EPISODE WAS RECORDED IN ITALIAN. Transcripts are available on our website (resilienttourism.ch/podcast) Luca Preto is Head of Digital at Ticino Turismo , the regional tourism office that aims to promote and develop the tourism strategy of the canton. Within this department, he manages the agency’s online strategies and the projects related to digital transformation and innovation. Digital...
Exploiter les données pour optimiser la gestion d'un patrimoine et la création de valeur - Vincent Bailly (Association Lavaux Patrimoine mondial) 02.02.2023 9:26
🎙️ THIS EPISODE WAS RECORDED IN FRENCH. Transcripts are available on our website (resilienttourism.ch/podcast) Vincent Bailly is the director of the Lavaux World Heritage Association , an entity in charge of the management of the "Lavaux, Vineyard Terraces" , which has been a UNESCO World Heritage Site since 2007. Vincent is a geographer by training and a journalist. He also worked at...
Better Communication and Information Flow for Operational Efficiency and Service Excellence - Julia Geffers (Hoxell) 02.02.2023 9:59
🎙️ THIS EPISODE WAS RECORDED IN ENGLISH. Transcripts are available on our website (resilienttourism.ch/podcast) Julia Geffers is the CEO of Hoxell , a Swiss company based in Lugano that provides an integrated software hospitality platform which facilitates the interaction with guests and connects the different departments within accommodation facilities in real time. Julia has worked 20 years in...
Introducing the Resilient Tourism Podcast Series with Dr. Alessandro Inversini 24.01.2023 3:20
This podcast series is introduced by Dr. Alessandro Inversini, Associate Professor at EHL Hospitality Business School. He is expert in marketing communication, digital communication and digital marketing with extensive academic and industry experience. Transcripts are available on our website (resilienttourism.ch/podcast) 🎙️ We thrive to inspire Swiss Travel & Hospitality professionals to sh...
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