Resilient by Design with Rebecca Hay

[REBROADCAST] Interview with Tiffany Heimpel This episode is a fun one because I got to interview my friend Tiffany Heimpel who is a sales manager at LinkedIn Canada, and we talk all about sales. Tiffany has spent her career vacillating between public and private ad, media, and tech companies. She spent her early career in Advertising, went to NBC Universal where she honed her sales skills with Wa...

This episode is all about the top 3 mistakes that I have learned from when it comes to hiring. Although this list can be adapted to any industry or business, I share how they affected my design business.  I go into detail about my initial thoughts on hiring, and how making these 3 big mistakes affected my design business, and how you can learn to spot them and avoid making the same mistakes. I'll...

Interview with Etel Igreja Grab a pen and paper before you press play for this episode because it's full of good tips and takeaways. I had the opportunity to chat with Etel Igreda from Blossom CPA. Etelvina Igreda , aka Etel, is the Founder and Director of Blossom CPA in Toronto, Ontario. After working in corporate environments for some time, she started her own firm to grow professional happiness...

Interview with Crystal Collinson This episode is actually part 2 of my conversation with Crystal Collinson all about working with builders and developers. It was my first time taking part in a simulcast, which means you'll find part 1 of our 2-hour conversation on Crystal's podcast, The Productive Designer , and now part 2 right here! Listen to part 1 here. Crystal is the principal of Crystal Coll...

This episode is a special one because I'm sharing my students' love notes and success stories in honour of enrollment closing tonight (March 11, 2021) at midnight EST. I had my first Power of Process students in the fall, and at the end of our journey together I asked them to share their thoughts and how the course impacted their businesses. Let me just say, the feedback was OVERWHELMINGLY AMAZING...

Interview with Carly Nemtean & Erica Gelman I've got another bonus round-table discussion episode for you! In this episode, I have a very candid conversation with Carly Nemtean of Carriage Lane Design-Build & The Collective Workspace , and Erica Gelman of Erica Gelman Design , about team building and everything that goes into it! Carly is a special returning guest to our podcast. She was first on...

Interview with Laura Thornton & Colleen Shier I had the opportunity to speak with two amazing design professionals, Colleen Shier of Spruce Interiors , and Laura Thornton of Thornton Design , in another round-table talk about knowing your value as design professionals, growing and adapting your business, and creating a unique process. (Hint: they both enrolled in Power of Process ) Colleen is the...

Interview with my clients Kelly & Glen Patchet This episode is SUPER special because it's one that I didn't think I would ever have a chance to do - I interviewed my actual clients! I'm over the moon dreaming about this opportunity and this episode! Kelly & Glen Patchet , founders of Quarterback Digital , joined me to talk about the importance of marketing while sharing various marketing tactics,...

Interview with Steve Ryan In this special episode, I interview one of my Power of Process students, Steve Ryan of Steve Ryan Designs . (YAY!) Steve Ryan is an award-winning, Toronto-based Designer, Home Stager, and Stylist. In addition to his own firm, he collaborates on major staging projects with Details Staging and Design.  A graduate of the Interior Decorating program at George Brown College i...

Interview with the Rebecca Hay Designs team This episode is an incredibly special one because I interviewed the designers on my team. I asked my team to join me and have a transparent and candid conversation about the Rebecca Hay Designs process. & Wow did I get major insight! It was an incredible privilege to have Alyssa Griffith, Rebecca Weatherall, and Claudia Lopes talk about what it's like wo...

Interview with Maia Roffey In this episode, I interviewed Maia Roffey, Principal Designer, Founder, and Owner of Black Sheep Interior Design.  I've known Maia for years and we've had many frank conversations about our businesses, our struggles, and our processes. So I brought Maia on the podcast to talk about all things money and how to find and work with the right trades.  Maia's formative years...

Today's episode is all about how you can build your confidence to finally make those pivots in your life.  If 2020 and now 2021 have shown me anything at all, it's the power of the pivot. The world is so different than we thought it would be when we rang in the year 2020. We've all had to make adjustments to our lifestyles, and most importantly our mindsets and businesses. Sometimes in order to ke...

Interview with Michelle Binette In this episode, I was able to interview Michelle Binette of Michelle Binette Design . Michelle is one of my design buddies! I was on her podcast in 2019 talking about pricing and hiring ( click here to listen ), and now it's her turn to be in the interviewee's hot seat. In the episode, we have a very candid conversation about how she recently did a complete overhau...

Interview with Social Media Manager Emanuela Schneider In today's episode, I interview the talented Emanuela Schneider is a social media manager for interior designers. Through our chat, we touched upon what it's been like living through Covid-19 in Brazil and the USA, her interest in social media management, and some big mistakes most of us are making on social media. Emanuela has a background in...

Interview with Andrea Freeman Welcome to the first interview of Resilient by Design Season 2! In today's episode, I had the opportunity to have a really insightful conversation with Andrea Freeman, Founder of Andrea Freeman Consulting. After years of synthesizing the peak performance habits of the red carpet celebrities and high net-worth clients, she's served in her event planning business with t...

It's a brand new year - Hello 2021! So here's the deal, we've decided since it's a new year, we needed a new season. Let's leave behind 2020 (with the lessons we've learned) and look ahead. We've already started to record some pretty amazing guests for this season that we're excited to share, but what we really want is to hear from you!  What are you struggling with? What do you wish you could lea...

[Rebroadcast] Today's episode is all about process and why every business needs one.  Process keeps you organized. Process reassures your clients that you're not a fly by night designer. Process gives clients comfort in knowing what to expect. Process makes selling your services so much easier  Without a process your business and live can be Chaotic.  I share my story and how I never knew how many...

INTERVIEW – Lisa Canning Lisa Canning is a true inspiration! She's an author, speaker, coach, mom of eight spreading the word that motherhood doesn't have to be so hard. She is my friend, my colleague and my own coach and cheerleader.  In today's episode she and I share how we met (in HGTV) and how her career transitioned from TV host to scattered designer, to writing a book, and finally moving to...

In the last episode, we did a year in review and I walked you through exactly what do to review a year, assess my profitability, assess my client my base, and where I am as a business owner. If you haven't listened to it, I strongly encourage you to listen, and take notes, because today's episode is going to pick up where we left off! We've finished 2020 thankfully and now we're diving headfirst i...

Getting your business ready for the new year is a lot of work. You have to financially review the previous year, look at what worked and what didn't in your process or in your projects, and set your goals for the new year. Because I want to share all of the exercises and details I go through each year to get my business ready, I've decided to break up this episode into 2 parts so that you get the...

Interview with Mindy Applebaum In today's episode, I interview Mindy Applebaum, founder of Luxury Move Management. We talk all about how she's grown her business over the last 5 years to employ 18 people, being a mom of 3, her adventure in small claims court, and how to guide clients to following your process. Luxury Move Management a full-service move management company in the Greater Toronto Are...

As we move towards the end of the year, reviewing 2020 and setting goals for the coming year is top of mind. Please enjoy this episode from the archives all about finding the unique pillars of your business and how to market them. -- I'm digging deep in this episode and giving you the tools to market your business. This is a juicy super tangible takeaway episode where I talk about finding my uniqu...

Interview with Jean Ross This episode is a special one because I was able to interview my dear friend and fellow designer, Jean Ross. We met back in my days of designing for TV, and I thought it would be wonderful to chat with Jean and have her share what the lifestyle is really like - since she's been doing it for over a decade. Jean has been working as an Interior Designer for over a decade and...

Interview - Tiffany Heimpel  Today's episode is a fun one because I got to interview my friend Tiffany Heimpel who is a sales manager at LinkedIn Canada, and we talk all about sales.  Tiffany has spent her career vacillating between public and private ad, media, and tech companies. She spent her early career in Advertising, went to NBC Universal where she honed her sales skills with Walmart and Am...

In today's bonus episode, I'm sharing my wins! & No, I'm not sharing them to pat myself on the back or as a brag session. I'm sharing these "love notes" or #wins from past clients, past students, and freelancers that have worked with me so that you can understand how having a process will help elevate your business and the experience you provide internally AND externally.  Once you have a process,...