Resilient by Design with Rebecca Hay

Interview Hilary Decesare In this episode, I had the pleasure of chatting with Neuro-certified coach Hilary Decesare, and we talked about some of my favourite topics, mindset, perception, and foundation building. Hilary DeCesare is an award-winning entrepreneur, Transformational-Neuro Certified Coach, CEO of The ReLaunch Co., featured speaker in Silicon Valley and conferences nationwide, as well a...

We're back from our little break with a bonus episode for you about the power of finding a niche and pinpointing what makes you and your business unique. Have you ever heard the saying "The Riches are in the Niches"? This means that the more you focus on your target audience to be a very specific group, the more success you will have reaching these people, connecting with them, and converting them...

Rebroadcast week #2  Episode 17 is all about putting your business into the perspective of where it currently lives, what have you done so far, and what you plan to do to get you to where you want to go  - ie. how to work with the right clients and ideal projects! -- When you first start out running your own business you're grateful for whatever work you can get. But if we're not careful we end up...

REBROADCAST ALERT~ INTERVIEW with Rachel Moriarty In this episode, I interview Rachel Moriarty and we go deep into the importance of publicity. How visibility in your business is more important than you think and how she's used her unique style to build an untouchable brand. She is forthcoming and full of fun tips and takeaways. Rachel Moriarty is an award-winning designer, #1 best-selling author,...

Interview with Ana Raynes In this episode, I had the chance to sit down and speak with a digital marketing expert, Ana Raynes, and we chatted about the importance of social media metrics and growing as entrepreneurs.  Ana Maria Raynes is an entrepreneur, digital marketing expert, and owner of the marketing agency, Simplified Impact. She studied at the London College of Fashion, and credits her pre...

Today I'm talking about a very hot topic in our design community, pricing your services. In this episode, I share my experience with pricing my services and talk about my mindset and relationship with money. I also share how much community and the power of collaboration have changed and continuously impact how I charge for my services. I cover my story about all of the little and big things I did...

Interview with Karin Bennett This episode is extra special because I had the opportunity to have a very real and honest conversation with Karin Bennett of Karin Bennett Designs here in Toronto. We spoke earnestly about all things business, from her time on television working with the Property Brothers, to business financials and her minimum for projects, and her experience firing a CLIENT - we cov...

Can you believe it's August?! Because we're just coming back from a long weekend (if you're in Canada) we thought to reshare an episode from Season 1 - sometimes they're too good to just publish once and let it sit in the archives.  Confidence is something that many people struggle with, not just as individuals, but also as business owners, and most definitely as creative entrepreneurs. And so we...

Interview with Amira Alvarez Today's episode is a juicy one as I had the opportunity to sit down and chat with Amira Alvarez all about the psychology of success and how to identify the barriers that are stopping you from achieving your dreams and full potential in life.  Amira Alvarez is the founder and CEO of The Unstoppable Woman, a global coaching company helping entrepreneurs, empire builders,...

In this episode, I share 5 things that I think have truly improved our ability to offer a good project management experience. Since our design firm is full-service, we are there for our clients from start to finish, from concept development to design implementation. I'm not by any means saying that we've perfected this portion of our process, but over time we've learned from our mistakes and inste...

Interview with Sascha Lafleur In this episode, I had the pleasure to interview the lovely Sascha Lafleur of West of Main. We got to talking all about scaling your business and virtually servicing your clients. Sascha Lafleur, co-founder and principal designer at West of Main , has had a passion for design for as long as she can remember. She attributes her creative flare and an abundance of artist...

While running a business, especially a service-based business, we've all encountered unsatisfied, unhappy, and difficult clients. Nobody is perfect, and dealing with someone who is upset can get the best of us. So in this episode, I'll be talking all about how to deal with unhappy clients, sharing some of my recent experiences, and my tips on how to diffuse an unsatisfied client situation.  When I...

Happy Canada Day! Since it's a holiday in the great white north, we've decided to share an oldie but a goodie!  We are rebroadcasting Episode 9 from Season 1 today featuring Tiffany Leigh. This episode is an amazing one because Tiffany shares a lot of her wisdom and insight on creating value as a designer, digital marketing and branding tips and so much more that's she's learned from running her d...

Interview with Ana Pilling I was able to chat with Ana Pilling, a member of our Designer Meet-ups community and a wonderful window treatment vendor that I've known for years and that we've worked with in the past.  Ana is the co-owner of Night and Day Window Decor, a custom window covering business, that she started from the ground up in 2004 with a friend from university. She arrived in Canada fr...

Recently I've been experiencing a big life event that's blowing my mind and it is a direct result of the power of intention and goal setting, and so I hope this episode motivates you, kicks you into high gear, and inspires you to go for your dreams! If you've been listening for a while or follow me on Instagram, you know that I'm a small-town girl at heart, who currently lives in the concrete jung...

Interview with Cady North Today's guest was made for the Resilient by Design Podcast not only because she is the author of a book called The Resiliency Effect, but also because of her mindset on life and goals. I had the pleasure of interviewing Cady North , author, speaker, podcast host, investment advisor, and Anti To-Do List CEO of North Financial Advisors. Cady North always knew she wanted to...

Let's talk about boundaries and setting client expectations.  Setting boundaries is something I'm constantly working on. I believe that as creative entrepreneurs, as designers, we often want to please people at all costs to keep everyone happy to the point where they step all over us. As a service-based business, my client experience is everything, and we do our best to provide the most amazing cu...

Today I'm talking about consultations and how to run them so that both you and your client get the most out of your time together. I've had quite a few questions about how I run consultations within my community and so there is it, I'm sharing what I do to prepare, how I used to run my consultations, how I do it now, and some tips on how to convert a consultation into a full paying gig. In this ep...

Interview with Margot Austin I had a total fangirl moment in this episode as I had the opportunity to interview Margot Austin of AustinSmyth Communications! In this episode, Margot and I chat all about getting published, what it means to get published in print, and the value of leveraging multiple touchpoints to attract your ideal client. Margot Austin is a Toronto-based interiors stylist and part...

Our podcast turns 1 today! 🎉 It's been a wonderful year of sharing all of my marketing, business, process, and mindset knowledge with you. Over the past year, I've had the opportunity to chat with so many amazingly wise people, some of whom have become friends and coaching of mine. When I jumpstarted this venture last year, during the beginning of a global pandemic, I couldn't have pictured where...

Resilient by Design Podcast celebrates its 1st birthday!  Interview with Alaa Yassin This episode is a special one for many reasons: This is episode 60!  I got to interview Alaa Yassin, a talented local designer and lovely past student of mine. This week marks our podcast's 1 year anniversary! (Can you believe it?!) In this episode, Alaa and I chatted about the importance of mindset, the turbulenc...

This solo episode is short and sweet but filled with a lot of good takeaways about the value of having an online presence as a designer and business owner. When I initially started my Instagram account years ago, I struggled with the idea behind it, was it for vanity or competition? I think this is sometimes a struggle that some business owners have. In this episode, I explain the main reasons why...

This episode is all about how I the quarterly review for my business. When I shared on Instagram at the end of March that I was having an all-day meeting with my team to review the past quarter and plan ahead, I had a lot of people reach out and ask me what was a quarterly review meeting and how did I run one. So this episode is in answer to all those messages. A quarterly review meeting is a time...

Interview with Spencer Snakard This episode is a little different because we're talking all about mindset and how to stop holding yourself back with Executive Transformation Coach, Spencer Snakard. Spencer Snakard is an Executive Transformation Coach, Trainer, and Speaker. She works with Visionary Entrepreneurs & Transformational Leaders who are on a mission to make a major impact, helping them to...