Resettling in Aotearoa with Citizens Advice Bureau (CAB)

Practical help, from financial assistance to budgeting advice, emergency assistance and food parcels. Options and advice for help with electricity and gas costs, rates relief, mortgage repayments and keeping your home warm and dry.

Interpersonal behaviours that can help resolve disputes, how to deal with a business or agency, a school, bank, insurance company, lawyer, or a charity. Resolving informally first by talking, written formal complaints, and escalating to a dispute body or service.

How to protect yourself when buying a car privately. What legal protection do you have when you buy a car privately? How to check if it's stolen, damaged, who owns it, and if it's mechanically sound. AND what options you have to cut the cost of insurance, but make sure you’re still covered.

Boundary fences, who pays for replacing, what if one property has damaged it, what is the formal process to follow if you cant agree informally.

How to check you are enrolled to vote, who is eligible to vote, when to be enrolled by - dates for cutoff times and the actual election, general or Māori roll? Unpublished roll..

Natural disasters - support and advice if you are affected - Earthquakes, floods, landslips, storms, climate change are making natural disasters more unpredictable than ever - what support is there when you are affected? What is a state of emergency, Is temporary accomodation available, what about insurance, is there financial support for me? Information and advice about all these things and more.

We all depend on the public service to access many of our fundamental rights, meet our obligations, and get the information and services we need and are entitled to. Tonight, we explore digital exclusion, what CAB clients are experiencing in this space. The background to the CAB digital exclusion campaign and how you can share your story.

Visa options for you or your family coming to NZ - Examples of immigration enquiries we get, visa options for visiting, studying, working, living in NZ and joining family. Immigration scams you have to be careful of and more.

At CAB, we recognise that Information and education sometimes make a big difference in preventing things from going wrong for rangatahi. We will explore what under-25-year-olds are coming to CAB about. We explain our ‘Youth Tool kete’ website, which focuses on the issues that the CAB most commonly helps younger people with. These topics include going flatting, getting ID, traffic offences, startin...

Separation - What do I need to know and do - Exploring separation -- prepare for it if possible, if amicable and in agreement do you need to get lawyers involved, separation agreements, relationship property, separate property, day-to-day care and access to children, parenting through separation, family dispute resolution, financial support, various court orders and other things you need to do and...

Solving Tenancy Disputes - Using the Tenancy Tribunal - Every year, 1000’s of tenancy disputes in New Zealand are taken to the Tenancy Tribunal - from repairs not being addressed to landlords popping in without notice.

A Warm and Dry Rental - Healthy Homes Compliance - Exploring the healthy homes standards for rental properties - Heating, insulation, ventilation, drainage, and blocking draughts. Why these are important for your health and what you can do if your rental home does not meet the standards.

Disputes Tribunal - informally dealing with a dispute - What is the Disputes Tribunal, what decisions can they make, what won't they hear, how do I make a claim, how much does it cost, what do I need to prepare for a Disputes Tribunal hearing, what happens during a hearing, what can I do if they did not make the right decision, and can I complain about the Disputes Tribunal?

Who will administer your Will and Enduring Powers of Attorney - What to think about when choosing the executor of your will, who can do it, what is their role, and what are the tasks they carry out. Importance of considering, at the same time as writing a will, appointing an Enduring Power of Attorney (EPA) , the two types (property & personal care/welfare, when their role starts and ends and sett...

Wills - Why you should have a will. The options for creating a will. What a will should cover and other important things to think about.

Chickens and Other Pets

Responsibilities of dog and cat ownership - What are your obligations under legislation and local bylaws when you own a dog or a cat. We discuss registration, microchipping, wandering, aggression, barking, dog poo, wildlife, and prohibited places and also cover reporting problems.

Credit contracts, Debt collection and Repossesion - Responsibilities of lenders under the CCCFA (Credit Contracts and Consumer Finance Act ), debt, what to do if you can't make payments, your rights with debt collectors and Repossession.

Facebook Marketplace, staying safe and scammers - How to protect yourself and stay safe buying or selling on Facebook Marketplace. Tips on spotting scams and what to do if you've been scammed.

Rental Inspections and rights regarding maintenance and fair wear and tear - What is fair wear and tear, landlord responsibilities, tenants' rights and responsibilities around repairs, and related unenforceable clauses in Tenancy Agreements.

Rental Inspections - initial and ongoing,, when landlords can enter, notice periods, how to prepare, breaches, obligations around maintenance.

What happens after you apply for Citizenship - Part 2 - Problems with applications, checking progress online, assessment timeframes, applications declined or withdrawn, the citizenship ceremony, privileges and responsibilities of a citizen, benefits of becoming a NZ citizen if already a permanent resident, when you can apply for a passport, dual citizenship.

Why get a RealMe account & Applying for Citizenship - Explaination of a RealMe login and a RealMe Identity Verified. What advantages does applying online have to paper forms e.g. with Citizenship applications? Where can you use a RealMe login and for what purposes? Applying for Citizenship. 4 types. Eligibility criteria, requirements, documents and what you need to get ready, how to apply.

Part 2 Workplace Bullying - Your Rights and Taking Action - Continuing on from the July episode - Migrant exploitation, minimum employment rights, reporting it and the migrant exploitation protection visa. Sexual harassment at work and elsewhere - what behaviour and situations are covered? How do we deal with it and report it? Intimate images and video. Workplace bullying in a temp/labour-for-hire...

Workplace Bullying - What is workplace bullying? What can I do? - Information about workplace bullying including discrimination and harassment. Employer obligations. Options employees have.