Carm Capriotto
Remarkable Results Radio Podcast
The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here
Author
Carm Capriotto
Category
Podcast website
Latest episode
Jul 7, 2026
Where to listen?
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Episodes
Personal Development in Sales Training: Pushing Boundaries for Growth [AW 184] 11.11.2023 37:17
Aldo Gomez discusses the significance of self-understanding and acceptance in improving sales performance. Aldo shares his journey from being a service advisor to a sales trainer, emphasizing the importance of practicing presentation scripts and handling customer responses. He also differentiates between coaching for performance and development, highlighting the value of personal growth. Aldo reas...
Behind the Scenes of the Industry's Premier Podcast [RR 900] 10.11.2023 44:02
Recorded Live at AAPEX 2023, Carm is joined in studio with Aftermarket Radio Network hosts Brian Walker and Matt Fanslow for milestone episode 900. Carm discusses the process of creating the podcast, the journey to expand to the Aftermarket Radio Network and how his daughter Tracy became a crucial part of the team, starting as an editor and eventually working full-time with him. Carm also reflects...
The End of Realtors? [E091] - Business By The Numbers 09.11.2023 25:08
Today, Hunt unpacks the groundbreaking verdict against the National Association of Realtorsthat's shaking up the real estate worldShow Notes Verdict Breakdown: What the NAR ruling means for future home sales and industry reforms. Commissions in Question: Insight into how the lawsuit may dismantle traditional commission structures. Industry Impact: From $1.8 billion judgments to the potential res...
Hands-On EV and Hybrid Training: Earthling Automotive [THA 353] 09.11.2023 38:09
The EV/Hybrid training you've been searching for. Carolyn Coquillette, the President and CEO of Earthling Training and Earthling Automotive, and Jack Rosebro, the Head of Training at Earthling Automotive discuss their insights on the growing market of EVs, their unique approach to EV training, and how they adapted to the challenges of the COVID-19 pandemic. Carolyn Coquillette, the President and C...
Having Patience With Google Ads with Hallie Wassinger [E073] - The Auto Repair Marketing Podcast 08.11.2023 23:21
Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops How To Get In TouchGroup - Auto Repair Marketing Mastermind Website - shopmarketingpros.com Facebook - facebook.com/shopmarketingpros Get the Book - shopmarketingpros.com/book Instagram - @shopmarketingpros Questions/Ideas - podcast@shopmarketingpros.com
Batteries, Diag Pay and Gwar, Oh My! [E108] - Diagnosing the Aftermarket A to Z 08.11.2023 57:19
"I know that if your pay structure is set up around production, you've already lost if you're hiring a diag tech."Recorded Live at AAPEX 2023, Matt Fanslow is joined by Isaac Rodell and Rich Falco. Together, they discuss battery reconditioning, hybrid vehicle repairs, the role of diagnostic technicians and their pay structure, the importance of reaching out for support and education, and a discuss...
Insights Into AAPEX 2023: Right to Repair and Magic Johnson [RR 899] 07.11.2023 23:59
Recorded Live at AAPEX 2023, Bill Hanvey and Paul McCarthy give insights into Right to Repair, what it takes to put on a massive show encompassing 2,600 exhibitors, and 46,000 buyers, and a recap of Magic Johnson's engaging keynote. In a recent study, by 2035 there could be a 54% decline in market share due to repair restrictions, translating to $92 Billion lost by the independent aftermarket. Thi...
From Bad Habits to Booming Business: The Inspiring Journey of a Legacy Auto Repair Shop with Coach Mike [E137] - Chris Cotton Weekly Blitz 06.11.2023 21:27
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...
Gain Commitment From Your Team: Lead From the Front [AW 182] 04.11.2023 32:57
Tom Palermo discusses the importance of continuous training for technicians, the increasing average age of vehicles, and his strategies for fostering a positive company culture and building strong customer relationships. He also discusses the challenges and opportunities presented by electric vehicles and the importance of hands-on training. Tom Palermo, Preferred Automotive Specialists in Philade...
Doubling Down On Diagnostics [RR 898] 03.11.2023 25:48
Recorded Live at ASTE 2023, twin brothers Mario and Martin Rojas and their employer Jason Athanas, discuss their work in the automotive industry, the importance of continuous training and staying updated on technology, and their unique business model. Mario also talks about his YouTube channel 'Super Mario Diagnostics, which is used for training and customer engagement. Mario, Martin Rojas, and Ja...
Leases vs Loans - Does It Matter [E090] - Business By The Numbers 02.11.2023 29:18
Thanks to our partners, NAPA TRACS and PromotiveDid you know that NAPA TRACS has onsite training plus six days a week support? It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice. Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web...
Network Security: Protecting Your Business [THA 352] 02.11.2023 48:33
Is your business prepared for cyber-attacks? It's not a question of 'if' it's a question of 'when.' Our panel discusses the importance of network security and protecting businesses from cyber threats. They emphasize the need for multiple layers of protection, including two-factor authentication, and caution against phishing attacks. They also highlight the importance of training employees to recog...
Psychology of Refusal to Evolve with Bryan Pollock [E107] - Diagnosing the Aftermarket A to Z 01.11.2023 1:05:10
"We're going to talk about loss aversion, which risk aversion is essentially you don't want to risk anything, right? You don't like uncertainty, and you're willing to lose out big due to uncertainty and miscalculation. Loss aversion is when human beings really are essentially wired to dislike the loss of anything more than they like the gain of anything. It's more painful to lose something than ga...
Life After the Reservation: Winning Friends and Humbly Influencing People with Kendall Warnock [E072] - The Auto Repair Marketing Podcast 01.11.2023 42:25
Inspiring story of a shop owner Kendall Warnock who went from growing up on a Native American reservation to successfully owning and operating a thriving business. Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops How To Get In TouchGroup - Auto Repair Marketing Mastermind Website - shopmarketingpros.com Facebook - f...
Are You Turning Wrenches or Turning Profits? The Impact of Business Coaching [RR 897] 31.10.2023 50:26
Recorded Live at ASTE 2023 Maryann Croce and Maylan Newton highlight the importance of readiness for coaching, understanding motivations and goals, and the commitment required for positive change. The conversation also covers the significance of financial literacy, the challenges of understanding financials, and the role of coaches in helping individuals make better business decisions. Maryann, S...
Re-Defining Value in Auto Repair: Why Pricing Right is a Win-Win-Win for All [E136] - Chris Cotton Weekly Blitz 30.10.2023 7:51
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...
Making a Course Correction with Wesley Adams [AW 181] 28.10.2023 24:32
Wesley Adams, a shop manager and radio host from Cincinnati shares his experiences in leadership, the importance of course correction in business, and the value of continuous learning. He discusses his mentorship under his boss, Bryan Kauffeld, and the adjustments they made in their business during the COVID-19 pandemic. Wesley also talks about his recent shift to managing a transmission shop and...
Unlocking Higher Levels of Learning [896] 27.10.2023 39:17
Recorded Live at ASTE 2023, Jim Cokonis kicks off the conversation with a mention of the late Anthony Williams and his innovative concept of "the Sage on the Stage" in training and education. This approach emphasizes the importance of learners discovering knowledge on their own, rather than being passive recipients of information. Jim also discusses his role as the Executive Director of the Auto T...
Is My Business Worthless? [E089] - Business By The Numbers 26.10.2023 39:19
This week on Business by the Numbers, Hunt gets into business valuation: from tangible assets to the nuances of reputation and team value, all underlined by real client stories. Every business has value, and understanding it is pivotal for both sellers and buyers. Adapt and strategize for the future by exploring:•Valuation Nuances: Beyond the typical metrics, understanding true business worth.•Cli...
Are You Stealing From Yourself? [THA 351] 26.10.2023 41:39
"When you take cash from the business, you are strangling cash flow, and you end up in a situation where you can't pay your bills." Murray Voth, Rick White, and Bill Haas discuss the consequences of not reporting income, the importance of understanding cash flow in business, the pitfalls of tax evasion, and using personal credit cards for business expenses. It's not just about making money, but al...
Preparing For The Day You Hope Never Comes with Maylan Newton [E071] - The Auto Repair Marketing Podcast 25.10.2023 51:07
Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops How To Get In TouchGroup - Auto Repair Marketing Mastermind Website - shopmarketingpros.com Facebook - facebook.com/shopmarketingpros Get the Book - shopmarketingpros.com/book Instagram - @shopmarketingpros Questions/Ideas - podcast@shopmarketingpros.com
Kitchen Nightmares with Carm Capriotto [E106] - Diagnosing the Aftermarket A to Z 25.10.2023 43:52
Drawing an unexpected parallel between the automotive and food industry, it comes down to maintaining quality and ensuring customer satisfaction. Tune in or watch as a video podcast on YouTube, as Matt Fanslow and Carm Capriotto compare the struggles of a restaurant owner and a shop owner as they watch 'Kitchen Nightmares 2023 Season 1 Episode 2.'Show Notes Watch Full Video Episode Watching "Kitch...
ADAS Calibration Challenges: The Need for Continuous Learning [RR 895] 24.10.2023 33:25
Recorded Live at ASTE 2023 Scott Brown discusses the evolving technology of Advanced Driver Assistance Systems (ADAS). He dives into the challenges and benefits of calibrating ADAS systems in vehicles, the future of level five automation and importance of technicians staying updated on technology advancements. Scott Brown, Founder of Diagnostic Network . Scott's previous episodes HERE . Show Notes...
Running an Auto Repair Shop is Like Winning at Football: A Playbook for Success! [E135] - Chris Cotton Weekly Blitz 23.10.2023 10:19
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarke...
Succession in Real Life [AW 180] 21.10.2023 33:12
Bob Ward discusses the importance of early and thorough succession planning, using real-life examples of both successful and unsuccessful transitions. Bob emphasizes the need for business owners to develop their successors and to consider their employees' career goals. It's never too early to start thinking about the future of your business and who might be capable of carrying it forward. Bob Ward...
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