Scott Grates
Referrals Done Right
The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.
Be sure to visit the podcast's website and support the creator: www.scottgrates.com
Author
Scott Grates
Category
Podcast website
Latest episode
Nov 12, 2026
Where to listen?
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Episodes
#34 - Having Common Ground w/ Jeff Brinson (Part 1/2) 29.07.2024 23:52
This episode of Referrals Done Right is the first of a two part conversation between Scott and Jeff Brinson, owner of JHB Coaching. --- Episode Markers: (0:00) - Show Intro --- Scott Grates Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www....
#33 - Overcoming Self-Doubt 25.07.2024 11:41
In this episode of Referrals Done Right, Scott shares some actionable insights on how to overcome self-doubt and move past that ever present fear of rejection. --- Scott Grates Links: TED Talk - Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.ag...
#32 - Building Through Community w/ James Bild (Part 2/2) 22.07.2024 25:15
This episode of Referrals Done Right is the second half of a two part conversation between Scott and James Bild. --- Episode Markers: (0:00) - Show Intro (1:30) - Cloning Our Best Customers (2:50) - Are You Worthy of a Referral? (5:30) - Get Specific (6:35) - Building Your Perfect Customer Avatar (7:45) - Creating a Wow Experience & Gaining Trust (10:15) - Incentivizing Referrals For Team (11:...
#31 - Don't Talk Yourself Out of the Sale 18.07.2024 14:07
In this episode of Referrals Done Right, Scott shares a story from a recent trip to the Finger Lakes. Sometimes the most important thing you can do in the sales process is shut up and allow people to buy from you. --- Scott Grates Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insu...
#30 - Building Through Community w/ James Bild (Part 1/2) 15.07.2024 23:45
This episode of Referrals Done Right is the first of a two part conversation between Scott and James Bild. --- Episode Markers: (0:00) - Show Intro (0:30) - James Background (2:30) - Role of Community Involvement (5:55) - Initial Marketing Approach (7:45) - Figuring Out Your DNA (8:30) - Role of the Schools (10:05) - It's More Than Just Sponsoring (11:45) - There's No Overnight Success (...
#29 - Competition Happens at the Bottom, Collaboration Happens at the Top 11.07.2024 13:29
In this episode of Referrals Done Right, Scott shares his thoughts around choosing collaboration over competition. --- Scott Grates Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www....
#28 - Pushing Through the Tough Days 08.07.2024 10:47
In this episode of Referrals Done Right, Scott shares his strategies for pushing through the tough days and creating consistency. --- Scott Grates Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website...
#27 - Frustrated By Your Marketing? 01.07.2024 12:29
This episode of Referrals Done Right, is a segment from Scott's recent appearance on Jim DeMicco's "Frustrated By Your Marketing?" podcast. FBYM? channels are linked below. The full episode can be found here: https://podcasts.apple.com/us/podcast/the-truth-about-relationship-marketing-with-scott-grates/id1680185766?i=1000659740723 --- Frustrated By Your Marketing? Links: Linked...
#26 - Listener Testimonial 27.06.2024 11:06
In this episode of Referrals Done Right, Scott shares an email he received from a listener named John. John is a newly licensed insurance team member and is outlining his plan to grow his business through referrals. --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agenc...
#25 - Excerpt From Book Chapter 11 24.06.2024 8:17
In this episode of Referrals Done Right, Scott shares an excerpt from his upcoming book! --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - h...
#24 - Turn Happy Customers Into Referral Machines 20.06.2024 12:33
In this episode of Referrals Done Right, Scott shares how his thoughts on how to turn your "Star Customers" into infinite referral machines. --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates...
#23 - The Secrets to Getting Referrals Without Asking 17.06.2024 12:17
In this episode of Referrals Done Right, Scott shares how his methods for consistently getting referrals without even asking for them. --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332 Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https...
#22 - Time Blocking 13.06.2024 13:30
In this episode of Referrals Done Right, Scott shares how his time blocking strategy allows him to become more efficient and optimize his referral opportunities. --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://...
#21 - Avoiding "Shiny Object Syndrome" 10.06.2024 11:37
In this episode of Referrals Done Right, Scott shares his thoughts on focus, consistency and avoiding "shiny object syndrome" in the referrals game. --- Links: Referrals Done Right Book Pre Sales - https://www.referralsdonerightbook.com/ Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://www...
#20 - The Core Four 06.06.2024 12:26
In this episode of Referrals Done Right, Scott discusses the four different ways you must believe in your products & services. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-W...
#19 - Need Behind the Need 03.06.2024 8:41
In this episode of Referrals Done Right, Scott discusses what he sees as surface level needs vs. true emotional links. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-Words Websit...
#18 - Connection Behind the Connection 30.05.2024 14:16
In this episode of Referrals Done Right, Scott shares his thoughts on service groups, civic organizations and the connection behind the connection. We often lose sight of the fact that we're just one connection away from everything changing. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - h...
#17 - Fairs, Festivals & Markets 28.05.2024 10:59
In this episode of Referrals Done Right, Scott shares his thoughts on personalized, creative and unique gift giving. Explore opportunities to shop local and share your finds on social media. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott'...
#16 - The Goose & The Golden Egg 23.05.2024 6:59
In this episode of Referrals Done Right, Scott revisits an old story and how the lesson applies to your journey with referrals. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Scott Grates Website - https://www.scottgrates.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-Word...
#15 - Off the Beaten Career Path (Part 2/2) 16.05.2024 15:15
This episode of Referrals Done Right is a segment from Scott's Appearance on the "Off the Beaten Career Path" podcast with Katie Myers. This episode is part two, of a two part series. Off the Beaten Career Path Description: In this episode, host Katie Myers interviews Scott Grates, a national bestselling author, podcast host, entrepreneur, and coach for small business owners. Scott...
#14 - Off the Beaten Career Path Appearance (Part 1/2) 13.05.2024 11:32
This episode of Referrals Done Right is a segment from Scott's Appearance on the "Off the Beaten Career Path" podcast with Katie Myers. This episode is part one of two that will be released. Off the Beaten Career Path Description: In this episode, host Katie Myers interviews Scott Grates, a national bestselling author, podcast host, entrepreneur, and coach for small business owners....
#13 - Five Steps to Start 09.05.2024 10:39
In this episode of Referrals Done Right, Scott shares his advice for people who are just getting started from scratch with referrals. Listen for the five steps to start your journey into the RDR system. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.gr...
#12 - Slumps 06.05.2024 14:02
In this episode of Referrals Done Right, Scott discusses slumps in sports, business, & life. The ups and downs are inevitable, consistency is the variable. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-Words Website - https:/...
#11 - Identifying Pain Points 02.05.2024 10:06
In this episode of Referrals Done Right, Scott discusses identifying pain points of the person we're communicating with and becoming more selfless in conversation. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-Words Website -...
#10 - Intentional Gifting 29.04.2024 12:39
In this episode of Referrals Done Right, Scott discusses the power of intentional gift giving and how to be thoughtful with your gifts. --- Links: Insurance Agency Optimization - https://www.agencyoptimization.com/ Love Living Local - https://www.instagram.com/lovelivinglocal315/ Scott's FB - https://www.facebook.com/scott.grates.1 Essential F-Words Website - https://www.essentialfwords.com...
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