Re:Design

Wayfinding is often treated as a final layer - a set of signs applied at the end of a project. But in reality it begins much earlier, shaped by spatial layout, language, lighting, materials, sound, culture and lived experience. What does it really take to make a space legible, intuitive and inclusive design for everyone - including those who navigate it very differently? In this episode we explore...

Spending time outdoors can improve our physical health, reduce stress, build community and deepen our emotional connection to the world around us. But for many people, barriers appear long before they arrive - in the decision to visit, the journey to get there, and the feeling that a green space simply isn’t for them. So how do we make nature truly accessible from the very first point of contact?...

Start-ups are often driven by bold ideas, new technology or innovative data. But too often teams fall into the trap of building what they think people need, rather than what users actually value. So how can human centred design help start-ups test assumptions early, uncover real needs, de-risk investment and avoid expensive mistakes? In this episode we explore how inclusive design thinking and use...

Travel can be empowering, freeing and confidence-building - but it can also be stressful, exhausting and exclusionary. When physical, digital or systemic barriers are present, the passenger experience become something very different. And what about the journeys people never make at all, because the system wasn’t designed with them in mind? In this episode we explore what an inclusive journey reall...

What does it really mean for a museum or gallery to be inclusive - not just physically accessible, but genuinely welcoming to everyone who walks through the door? And what happens when inclusive design is embedded from the very start of a project, rather than added as an afterthought? From multisensory interactives and sensory friendly programming, to co-design workshops with local communities and...

Whether it’s a world-class sporting arena, art gallery, music festival or museum, how do you create an experience for the end user that will keep them coming back for more? In this episode, we draw on experts from a variety of sectors to uncover what the key factors that go into creating a seamless visitor experience. Ross Calladine is Head of Business Support for VisitEngland. As part of his role...

Have you ever seen a vision for the future of your industry or noticed an alarming gap that you could create a solution for? Or have you ever found yourself wanting to create change to best suit the needs of everyone, but felt frustrated in your attempts, or didn't even know where to start or even how to get your stakeholders to buy into it? In this episode we speak to prominent innovators and cha...

Set against the backdrop of the prolific rise of AI and the pace of technology and innovations continuing at a pace, what is the best way to get to genuinely innovative and creative solutions? In this episode we delve into how design principles, and creative storytelling as well as new technology have been used in transformation projects, both large and small. Our first guest, Will Reddaway, Head...

 A billion people - that’s 15% of the world’s population - live with some sort of disability, so ensuring equal access to travel is not just simply the right thing to do not just from an ethical standpoint but it’s also just good business. From temporary and permanent disabilities to impairments to speech, vision, hearing, communication, sensory processing, and physical limitations such as people...

Happy customers means happy business right? So, how do you make sure that the customer’s voice isn’t lost in the maelstrom of all the moving parts of your business? A common failing across multiple sectors and industries and in this episode we discuss how you can overcome it. Joining our hosts Emily and Oli from Mima is our first guest, Derek Bishop. He's a  a world-renowned expert in culture chan...

Welcome to episode one of Re:Design.  In the first episode of the series we discover the fascinating world of human-centered design in two vastly different domains - museums and airports!  In this captivating episode, we bring together two incredible guests: Fiona Slater, the Head of Access and Equity at Science Museum Group and Kirk Goodlet, Senior Director who specialises in strategic planning,...

In the ever-shifting landscape of innovation and evolution, "Re:Design”, a 6-part series by Mima, a design agency that anchors the essence of what truly propels our world forward: people.  Dive into stimulating and fascinating conversations as Mima brings together experts and visionary thinkers from diverse industries together to unravel the power of human-centred design in addressing the most int...