Real Talk - Voice of Colleagues

Supporting members over the phone requires more than technical expertise -  it calls for focus, empathy, and the ability to be fully present, no matter what the next call brings.  In this episode of Real Talk-Voice of Colleagues , we step into the shoes of three Vhi colleagues whose roles involve supporting people in moments that  range from everyday queries to deeply emotional conversations. They...

Since 1957, Vhi has been helping members live longer, stronger and healthier lives. Staying relevant over that length of time requires a willingness to evolve – and in this episode of Real Talk-Voice of Colleagues , we explore the major transformation now underway across Vhi. We look at what this change really means in practice, why every part of the business is touched by it, and how it’s designe...

Vhi is a place where colleagues are encouraged to keep learning, developing, and taking on new challenges throughout their careers. In this episode of Real Talk -Voice of Colleagues , we explore how a strong growth culture, supported by online learning  platforms and development programmes, helps colleagues build new skills and progress without needing to leave the organisation.  We look at how th...

Vhi’s purpose is to help members live longer, stronger, and healthier lives, and that doesn’t stop at the clinic door. In Part 2 of Episode 2, discover how we bring this purpose to life through community partnerships across Ireland. From the Vhi Women’s Mini Marathon and parkrun,to the Vhi Health & Wellbeing Fund with the Irish Youth Foundation, these initiatives help people of all ages to get...

At Vhi, over 2,000 colleagues across 76 departments and 10 locations  share one purpose: helping our members live longer, stronger and healthier lives. In Part 1 of Episode 2 of Real Talk - Voice of Colleagues, three team members  share how their diverse roles contribute to that shared purpose. From listening to members’ stories and improving health outcomes, to managing costs and driving corporat...

At Vhi, our colleagues’ voice is at the heart of our culture. Your feedback, ideas and everyday conversations shape how we work, how we support one another, and where we focus our energy. In this episode of ‘ Real Talk: Voice of Colleagues’ , we explore how Vhi listens to colleagues through surveys, coaching conversations and daily interactions – and how that feedback becomes real action.  Discove...

For over 60 years Vhi has been driving innovation in healthcare across Ireland. Having established itself as the country’s most trusted health insurance company, the company has now evolved into a leading healthcare provider, focussing on world-class clinical treatment and health and wellbeing services.  But in order to stay ahead in the market, Vhi must continue to evolve and to have the courage...

A lot of work, time and effort went into the company-wide process of refreshing our  values, but now the real work begins. Embedding our values into everything we do so that they are at the heart of all our decisions and: ensuring our colleagues understand what those values mean and the behaviours they aim to inspire.  In this episode of Real Talk - Voice of Colleagues, we learn about the process...

At Vhi, care is at the heart of everything that we do. Our aim is to embed care into our company culture which is brought to life by our refreshed values and their associated behaviours that impact our colleagues and our members on a daily basis. We don’t always get it right, we know that, but we learn and continue to strive for doing what is right and fair for everyone. In this episode of Real Ta...

Vhi’s mission is to help members and colleagues to live longer, stronger and healthier lives  and to support all aspects of their wellbeing. In this episode of Real Talk: Voice of colleagues, we learn how Vhi achieves this through its policies and purpose, world class facilities, and by creating an inclusive and empowering environment.   Featuring: ·      Stacy Cody, Multiline Advisor  ·      Tany...

Vhi is currently building a more inclusive, diverse and equitable company culture. One where all colleagues can feel a sense of acceptance, belonging and empowerment in the workplace. In this episode of Real Talk: Voice of Colleagues we explore why a culture based on Inclusion, Diversity and Equity (IDE) is key to creating better outcomes for customers, colleagues, and the company as a whole. We a...

When Amy Burke  joined Vhi, one of the first things that struck her was the ‘gorgeous’ company culture and unwavering dedication to customers. But Amy could also see huge potential to further define and build on this culture, and to celebrate it.  And so began Vhi’s culture change journey – a group-wide process involving all colleagues coming together to define what being  part of Vhi means, and c...

Before joining Vhi, Suzi Clarke worked as team doctor for several of Ireland’s international sports teams including the Olympic and athletic teams, the swim team, and the women’s international football team. Suzi’s colleague Eamonn O’Sullivan served as a commander in the Irish Defence Forces for over 12 years.  In this episode of Real Talk – Voice of Colleagues, Suzi and Eamonn talk about what the...

Colleagues choose to work in certain careers for a variety of reasons, but studies show that it’s a family member or friend that steers us towards a particular company. In this episode of Real Talk – Voice of colleagues we meet two Vhi colleagues who were inspired to join the healthcare industry by a family member. Alan McDarby, Credit Management Operations Manager and Shivank Sabharwall, Business...

When a company is truly intentional about living its values, colleagues want to join, stay, and to do their best work. It creates a culture that can be felt from the moment a person walks into the building and it forms a part of every interaction they have throughout the day. It also gives colleagues a sense of fulfilment that makes the job far more than a paycheque.  In this episode of Real Talk...

Colleagues who have had long and diverse careers have a lot of stories and valuable insights to share. In this episode we meet two Vhi colleagues who have worked in healthcare in a variety of different roles and hear about their experiences in the industry, the most valuable lessons they have learned, and what advice they would like to share with new colleagues in Vhi.       Our guests on this epi...

In this episode we meet three Vhi colleagues who have each worked in different roles during their time with the company. Through their stories we learn how colleagues can build a successful and diverse career within Vhi, how the skills built up in one role can help them succeed in other roles, and why living the refreshed values every day enables them to progress with purpose. Our guests on this e...

In our very first episode of Real Talk – Voice of Colleagues, we meet three Vhi colleagues who have spent a significant part of their careers with Vhi, ranging from 14 to 23 years in the company. They talk about their roles and what they have learned about themselves and the business in that time. We also hear some great stories about how colleagues are living Vhi’s refreshed company values every...

Vhi's first podcast series hears colleagues from all corners of the company share their stories, experiences and their passion for the work they do.