Rashad in Conversation

Graham Briggs is a management leader with more than 27 years of experience helping organisations deliver complex infrastructure and capital programs with clarity, structure, and measurable results. A licensed Professional Engineer and certified Project Management Professional (PMP), he specialises in quality management systems, lifecycle management and data-driven decision making that align busine...

India Leader Quality Engineering and Testing – Automobile sector, CapgeminiDirector, CapgeminiFounder, Women PowerUP NetworkArea Director Area M2. Division M, District 98 –Toastmasters InternationalPriya is a mother of two, an author, a blogger, Women Empower believer, a Dreamer, a Creator and a FuturistAn Agile Evangelist and delivery director spearheading the quality engineering in the Automobil...

Oluwafemi Thomas Adare is a certified quality, food safety, and sustainability professional with extensive experience in developing and implementing management systems across diverse industries, including the manufacturing and food sectors. A CQI|IRCA-certified Principal/Lead Auditor in Food Safety Management Systems (FSMS) and Occupational Health and Safety Management Systems (OHSMS), he is recog...

Dr. Mira Thoumy is an Associate Professor of Management at the Lebanese American University. She earned a Ph. D. in Operations Management from HEC Montreal, a M.Eng in Project Management and B.Eng in Industrial Engineering from Ecole Polytechnique of Montreal. She has more than 10 years of academic experience where she taught courses in strategy, operations, and project management in top local and...

Suzanne Hill CQP FCQI, CEng FIMechE is a highly motivated and successful Executive Quality Professional, with global recognition for excellence in problem solving, quality strategy and business improvement. With experience of senior leadership roles within Aerospace and Automotive, Suzanne founded Assured Quality Improvements Limited in 2012 and has since provided manufacturing & logistics qua...

Dharma is a QHSES (Quality, Health and Safety, Environmental Systems) assurance professional with over 16 years of experience in developing and implementing quality management systems, conducting internal and external audits, performing detailed root cause analysis, risk management, KPI implementation, data analysis and driving continual improvement and digitalisation initiatives. He is a certifie...

Sherif Nasser is an experienced quality professional with over 24 years in the construction industry. He has worked in senior roles such as Business Risk Director and Quality Consultant for international companies. Since 2015, he has been a global public speaker and has trained thousands of professionals in quality management.   He is a Fellow of the Chartered Quality Institute, a Certified EFQM A...

Abigail Cooper is a Chartered Quality professional leading Quality Performance and Compliance across EMEA at Otis Elevators. A passionate and dynamic self-starter with a strong people-focus, she is a keen promoter of Right First Time and Zero Defects culture. Abigail is Customer obsessed, both internal and external, and supports organisations to deliver value to the external customer whilst ensuri...

A career in quality began as a Technical Apprentice with Leonardo UK right after completing GCSE’s, Lilly spent over the 6.5 years Leonardo. Her career went from strength to strength as she progressed to a Project Assurance Engineer and then a Supplier Quality Engineer. She recently joined Red Bull Advanced Technologies as a Supplier Quality Engineer and won the International Quality Award for Eme...

Charlotte Bradley CQP MCQI started her career as a Document Controller in a Civil Engineering company. This was the first time she had heard of Quality and ISO. Charlotte then moved on to a new workplace, BT, where she learnt about other ISO Standards such as ISO 22301, ISO 27001, and ISO 20000*. Charlotte now manages the ISO Internal Audit team, the relationship with the External Auditing Body an...

Ian McCabe is a leading expert in Quality 4.0 and the evolving landscape of assurance in the age of emerging technologies. With a deep understanding of how digital transformation is impacting traditional quality practices, Ian's work alongside colleagues from the Oakland Research Institute and The Chartered Quality Institute has focussed on understanding how quality management practices and the pr...

Darren O'Neill, a Chartered Quality Professional, started his career in Quality in 2007, since then has worked in scientific, laboratory and data centre environments each bringing their unique learnings and applications of Quality Assurance.  Part of the Surrey and Sussex Chartered Quality Institute (CQI) branch and a big supporter of the work of the CQI.

Catriona Large is a Quality and HSE Advisor at Viridien. She began her career as an apprentice in the Quality department in June 2020 at the age of 18. After transitioning into the HSE group, She became involved in QHSE. Although her apprenticeship concluded in 2022, She remains committed to continuous learning and professional development, as she believes in the value of expanding her knowledge....

Jill is a quality professional with 25 years experience in adult social care. She is currently Head of Quality for Milewood, a provider of adult social care services, and previously Quality Lead, for Achieve together which is one of the UK’s leading providers of support for people with learning disabilities, autism, and complex needs. In this role, she works closely with the leadership team to sup...

Bianca is a Dynamic professional with over 10 years of expertise in quality audit, research, risk management, and innovation in social services. Skilled in strategic planning, quality assurance, compliance, and stakeholder engagement, she holds an MSc in Psychology, ISO 31000 and ISO 9001 lead certifications, and is PCQI certified. Currently serving as a Quality Audit, Research, and Lead Risk Mana...

Thank you very much for tuning in this year. 2024 was truly remarkable and my guests shared insights I was able to use and benefit from in my own job. I chatted with professionals from different sectors in academia, automotive, construction, project management, customer experience and manufacturing.  I hope you enjoyed the podcast. Here are the highlights.

Dr David M Williams is an internationally respected scholar-practitioner of the Science of Improvement. With 25 years of experience in Quality Improvement, he has worked with leaders and teams worldwide to develop people’s abilities to make rigorous, results-driven improvements and adopt quality as an organizational strategy. Dave coauthored  Quality as an Organizational Strategy: Building a Syste...

Martin Spackman is an accomplished Quality Manager with over 16 years of experience in the automotive sector, six of which have been dedicated to leading quality management initiatives for companies such as BMW, Vauxhall, and Faurecia. Previously, Martin held logistics and quality roles for BMW Mini, and Supplier Quality roles at Vauxhall, overseeing quality operations at key facilities in Ellesme...

Steffan Speer joined Morgan Sindall in 2007 and has held a variety of roles within the construction industry including commercial and project management. Through the experience of delivering projects as commercial, project and preconstruction lead, Steffan has gained invaluable experience in helping teams and customers successfully deliver projects in an efficient manner. Within his role, Steffan...

Colin Campbell is an Associate Director in the Improving Project Delivery team with the Scottish Futures Trust (SFT). The Scottish Government established SFT in 2008 to act as an independent centre of expertise to deliver improvements in the public sector’s planning, innovation, delivery and management of infrastructure. Colin’s work within SFT has been focused on improving construction quality si...

Megan A. Speight, M.S. has worked in both the nonprofit and for-profit sectors in Communications, Culture and Diversity, Equity and Inclusion. In her current role as Culture, Diversity, Equity, and Inclusion(DE&I) Manager at Project Management Institute, Ms. Speight leads and works with cross functional teams to advance PMI’s work in this space. In this role, Ms. Speight promotes a diverse, eq...

Sarah Haroon Sualehi is a doctoral student in the Workforce, Adult, and Lifelong Education program at Texas A&M University. She has a master’s degree in International Education from New York University and brings over a decade of work experience in education across cultures and geographies. Sarah also serves as a Graduate Research Assistant at the Texas Center for the Advancement of Literacy and L...

Hussain Ali MEng CQP MCQI is a Senior Quality Manager with a track record in Construction and across different industries, Hussain is currently working on the Qiddiya Project, a key 2030 vision GIGA projects, in Saudi Arabia. Previously worked on the Super Sewer Project (Tideway) in London, Heathrow Airport, and helped to build two new power stations in South Africa with Eskom. Hussain has activel...

Michael is CX* thought leader and creator of the CX Excellence Framework used by organisations around the world.  Michael spent over a decade in the USA working with GE Health on their world-wide Patient Experience programme. He also worked with USA brands such as Harley Davidson, IBM, Microsoft, MBNA, Citibank, FAO Schwartz, American Airlines, Dell, HP and Miller beer. Michael returned to Ireland...

Mohammed Diab is Quality Assurance Manager with over 15 years of experience in quality management systems, quality auditing, welding, and non-destructive testing. He has managed large-scale projects of over than 2 billion dollars in value, and teams of about 160 members. He holds numerous certifications, including ASQ CMQ/OE, ASNT NDT Level III, IRCA Principal Auditor QMS ISO 9001:2018, PMP, and m...