Susie Tomenchok and James Capps
Quick Take | Tips to Help Executives and Leaders Grow
The Quick Take podcast provides concise and actionable tips to help executives and leaders, like you, tackle the thorny and complex challenges that affect us daily. By leveraging their experience and relationship with other global leaders, our hosts provide suggestions that are based on their deep experience as leaders and coaches but also pressure tested in boardrooms everywhere because they asked their friends….(almost). Hosted by James Capps and Susie Tomenchok. Episodes release weekly on Thursdays.
Author
Susie Tomenchok and James Capps
Category
Podcast website
Latest episode
Aug 7, 2025
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Episodes
Rethinking Hierarchy with the "First Team" Leadership Approach 07.08.2025 12:30
What if your loyalty shouldn't lie with your direct reports, but with your peers? In this episode, we dive into the “First Team” leadership approach, a mindset shift that challenges the traditional org chart. We talk about why prioritizing your colleagues at the same level can create stronger alignment, better culture, and fewer headaches for everyone involved. We also get into why endless on...
Balancing AI Adoption with Human Connection 31.07.2025 13:55
AI can help us move faster, work smarter, and even prep for a one-on-one. But what happens when we start using it as a substitute for human connection? In this episode, we explore the tension between efficiency and empathy. From trust breakdowns to team assignments gone sideways, we talk about how easy it is to default to AI and what gets lost when we do. This one’s for leaders who are navigating...
Why Introverts Make Powerful Leaders 24.07.2025 11:31
We’re taught to celebrate the loudest voice in the room. But what if the most effective leaders are the ones who say less and listen more? In this conversation, we unpack the surprising strengths of introverted leaders. From creating space for others to showing up with quiet confidence, we explore how these traits shift team dynamics, build trust, and challenge what leadership is supposed to look...
The Paradox of Likable Leadership 17.07.2025 12:54
Can you be a good leader and still want to be liked? Or does that instinct hold you back? In this episode, we dig into the tension between being likable and being effective. We talk about how the people-pleasing gene that makes you successful early on can become a liability when tough calls need to be made. From leading your former peers to finding language for your leadership shift, we explore wh...
Why Your Mid-Level Leaders Are Your AI Champions 10.07.2025 12:02
Think Gen Z is leading the charge on AI? Not so fast. It turns out your middle managers might be the ones best positioned to drive real change. In this episode, we talk about why this layer of leadership is so critical to AI adoption. From curiosity and context to bridging top-down vision with on-the-ground execution, they’re uniquely equipped to make it real. We get into what works, where compani...
Building Workplace Civility in Polarized Times 03.07.2025 12:03
You know that person who always interrupts or hijacks the meeting? Most teams do. And when no one addresses it, everyone loses. In this episode, we talk about why civility still matters, maybe more than ever. We dig into how small behaviors erode trust, how to spot the patterns early, and what leaders can do in real time to shift the tone. Because culture isn’t just a values slide, it’s every micr...
Managing Outcomes, Not Activity 26.06.2025 13:14
The old school nine-to-five doesn’t fit today’s work, or today’s workers. Still, so many leaders fall back on time as a stand-in for productivity. In this episode, we unpack what it actually means to lead for outcomes. We talk about energy cycles, what red light has to do with your brain, and how to have the right conversations with your team about when and how they work best. Because when people...
Empowering Middle Managers for Long-Term Success 19.06.2025 10:30
Middle managers are overworked, overlooked, and often under-supported. Yet they’re the glue holding organizations together—and right now, many of them are stuck in a cycle of burnout and invisibility. In this episode, we dig into why this layer matters more than ever, how it’s being neglected, and what leaders need to do about it. From internal mobility to rethinking face time, we explore the smal...
Beyond the AI Layoff Headlines: Keep Teams Focused When Fear Takes Hold 12.06.2025 12:07
AI is changing the game—and it’s got people on edge. From high-profile layoffs to execs declaring they won’t hire devs again, there’s a new kind of fear spreading through teams. In this episode, we talk about what leaders can actually do. We get into the emotional side of AI disruption, why radical transparency matters more than ever, and how to create stability when the future’s unclear. Whether...
Is AI Making Your Team Anxious? What Leaders Should and Shouldn’t Do 05.06.2025 13:15
AI is everywhere, but not everyone is excited. In this episode, we explore the growing anxiety employees feel about AI and what leaders can do when they don’t have all the answers. Susie and James unpack new survey data, generational differences in AI concerns, and the deeper fear many employees have: What’s my value if AI can do my job faster? Rather than offering silver-bullet solutions, this ep...
The Time Gap Between Speaking and Being Heard in Leadership 29.05.2025 11:10
You said it clearly, so why isn’t your team acting on it? In this episode, Susie and James dig into a subtle but critical leadership challenge: the time gap between when something is said and when it’s truly heard, understood, and internalized. From the "percolation effect" to the myth that silence means clarity, they explore why leaders often misjudge the impact of their communication—a...
Leading from the Middle: Influence, Motivation, and Managing Up 22.05.2025 10:27
Middle managers are often the most overlooked—and overloaded—leaders in an organization. Caught between executive pressure and team expectations, they’re expected to influence without authority, stay motivated under stress, and manage up, down, and sideways. So how do you actually thrive in the middle? In this episode, Susie and James shine a light on the unique challenges and potential of the mid...
Can You Lead a Team Without Knowing Their Job? 15.05.2025 9:17
Should leaders be able to do their team's work—or is that missing the point entirely? In this episode, Susie and James unpack a question that comes up more often than you'd think: what’s the role of expertise in leadership, and where does it get in the way? From executives who feel pressure to know every detail, to newly promoted managers who struggle to let go of their old job, this con...
Is Your Team Sending You Silent Signals? 08.05.2025 10:41
Not all feedback is spoken—and often, the most important signals from your team are the ones they don’t say out loud. In this episode, Susie and James explore what it means to recognize and respond to the subtle cues that indicate misalignment, anxiety, or disengagement. From meetings that lead to more meetings, to team members repeating questions or avoiding decisions, these quiet behaviors often...
Reigniting Motivation in Disengaged VPs and Middle Managers 01.05.2025 11:19
When motivation fades in the middle layers of leadership, the ripple effect can stall an entire organization. In this episode, Susie and James unpack why VPs and middle managers often feel stuck—and what leaders can do to reignite energy, ownership, and engagement at this critical level. They explore strategies like reframing roles, creating "mini CEO" opportunities, and introducing shad...
Should You Roll Out the Red Carpet—Again? The Truth About Rehiring Former Executives 24.04.2025 11:54
Bringing back a former executive can feel like a safe bet, after all, they know the business, the people, the playbook. But is it really the right move? In this episode, Susie and James explore the complicated reality of rehiring former leaders. From muscle memory and cultural fit to chemistry shifts and new expectations, it’s never as simple as picking up where you left off. They also share perso...
Do Leaders Still Need to Be Technical? with Angie Cullen 17.04.2025 20:15
As technology evolves at lightning speed, executive leaders are facing a tough question: just how technical do you need to be? In this episode, Susie and James sit down with award-winning coach and former engineer Angie Cullen to unpack the growing tension between technical expertise and people leadership—especially for those leading in tech-first or tech-enabled companies. Together, they explore...
Let AI Make You a Better Leader 10.04.2025 12:25
Leadership is a human skill—but what if AI could help you sharpen it? In this episode, Susie and James explore how leaders can use AI not to replace their instincts, but to strengthen them. From analyzing your communication patterns to crafting better questions for your team, AI can be a powerful tool for improving awareness, curiosity, and connection. They walk through three key principles of str...
The AI Turf War: Who Really Owns It at the Top? 03.04.2025 12:07
As AI becomes central to business strategy, a new kind of leadership tension is emerging: everyone wants to “own” it. But should anyone? In this episode, Susie and James dig into the growing turf war at the executive level—where AI sits, who leads it, and how companies should be thinking about cross-functional ownership. From C-suite power plays to the pitfalls of territorial thinking, they unpack...
Is a 3AM Wake-Up the Secret to Great Leadership? 27.03.2025 12:25
We’ve all heard the stories: the most successful leaders wake up at 3AM, journal, cold plunge, and run six miles before sunrise. But… is that actually what makes them great? In this episode, we challenge the myth of the “perfect morning routine” and ask what really supports strong leadership. Susie and James explore the small, intentional habits that shape their mornings—and why the best routine m...
Finding the Evidence of Your Influence 20.03.2025 13:47
How do you know if you actually have influence—or if people are just following orders? Influence isn’t just about authority or making decisions; it’s about trust, relationships, and how others engage with you. But too often, leaders assume they have influence without looking for real evidence. In this episode, we explore what true influence looks like and how to measure it. Susie shares a personal...
How to Get Hired When AI Does the Screening 13.03.2025 14:57
AI is changing the hiring process, from screening resumes to influencing how interviews are conducted—but what does that really mean for job seekers? Is AI helping candidates land jobs, or is it just another system to outsmart? In this episode, we dig into how AI is being used in hiring, whether candidates should rely on AI-generated resumes, and why soft skills still play a crucial role. We also...
The Feedback Trap 06.03.2025 14:50
We all know that feedback is essential for growth—but why is it so tricky to get right? Whether you're giving it or receiving it, emotions, biases, and communication breakdowns can turn a simple critique into a full-blown misunderstanding. In this episode, Susie shares a recent experience where feedback didn’t land as intended and how it spiraled into something much bigger. We dive into the c...
Why Great Leaders Never Stop Learning with Alex Porter 27.02.2025 20:33
What does it take to stay at the top of your game as a leader—year after year? In this episode, we sit down with Alex Porter, CEO of Location3, a digital ad agency specializing in franchise marketing. With 25 years in the industry, Alex shares how he stays innovative, the leadership lessons he’s learned along the way, and why self-awareness is key to long-term success. We dive into the importance...
Can You Cultivate Innovation in Your Team? 20.02.2025 14:26
Innovation is something every company says they want, but what does it actually look like in practice? Leaders push for creativity and fresh thinking, but often get stuck in the same routines that make true innovation difficult. Is it about changing team structures? Shifting individual mindsets? Creating the right cultural conditions? And if we know these things, why is it still so hard? In this e...
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