Quality Insights Podcast

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with John Boetger, LCSW (licensed clinical social worker). John shares how his nursing home work during COVID highlighted the emotional strain on residents, families, and staff, and why burnout support must go beyond superficial perks to real listening and connection. He addresses misconceptions...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Nicholas Testa, MD, Chief Clinical Officer at Sentact. Dr. Testa discusses why patient safety remains challenging, how medication errors often begin at ordering, and why pharmacists, psychological safety, and strong event reporting are essential to reducing harm. He also outlines where AI c...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Zachary Beatty, DC, a chiropractor at Gonstead Family Chiropractic in San Diego, with more than a decade of experience treating patients recovering from car, motorcycle, rideshare, and semi-truck accidents, as well as slip-and-fall injuries.  Dr. Beatty shares how his sister’s recovery and...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Yele Aluko, MD, MBA, FACC, FSCAI, cardiologist, physician executive, former EY Chief Medical Officer, and founder and principal at Aluko Advisors. Dr. Aluko argues that America’s high costs, chronic disease, and health inequities are predictable outcomes of a system built to treat illness r...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Adam Ficsor, founder of the Longevity World Cup. Adam shares how he went from building Bitcoin privacy software to creating a global competition that uses biological age testing to make healthy aging measurable and motivating. He explains why gamifying longevity can drive behavior change, w...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Jennifer Wren Tolo , RN, a soul connector, transformational life coach , award-winning health and wellness educator, speaker, author, and the founder of Butterfly Family Wellness.  Jennifer, “The Soul Connector”, shares how her own health struggles and two sons’ life-threatening illnesses l...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Sally St. John, MA, NBC-HWC, a seasoned nonprofit senior leader, integrative health and wellness coach, and the Managing Director of Partnerships and Programs at Open Source Wellness.   Sally discusses why chronic disease persists and how community connection and coaching can support whole-...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Athena Lorin Hall, MD, a pediatric hospitalist with nine years of experience who spent two additional years in a global health fellowship serving resource-limited communities before founding ZNA Health Network. Dr. Hall explains how her work in Rwanda and the U.S. showed that many patient c...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Melissa Purvis, a registered nurse, certified gerontological nurse, and nursing home administrator, who currently serves as VP of Program and Policy Development for Saber Healthcare Group. Melissa reflects on her career in long-term care and argues that strong leadership and investing in st...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with John Poothullil , MD, FRCP, a physician, author, researcher, and patient advocate.  Dr. John shares how his own weight gain led him to question common assumptions about calories, BMI, and why people gain weight, and he describes an “authentic weight” based on individual biology and health m...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Alan Horowitz, Esq., RN,  an innovative healthcare lawyer who helps providers such as skilled nursing facilities, hospices, and home health agencies navigate the most complex regulatory challenges, bridging clinical care, government regulation, and legal advocacy with his deep understanding...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Eileen Kopsaftis , BS, PT, FAFS, CMI, NE, a physical therapist, chronic pain consultant, educator, and author. Eileen explains how personal loss shaped her focus on preventing chronic disease through movement, nutrition, and self-care, and urges people to rely on proven experts rather than...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Dave Devereaux, a nationally recognized expert and thought leader in long-term care. Dave shares lessons from a 45-year long-term care career and his book Beyond Bedrails and Bingo: Myths, Truths, and the Future of America's Nursing Homes , explaining why nursing homes evoke fear, how...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor. Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced hi...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, inclu...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Stacey Petruso, a healthcare professional whose nursing career spans every setting: corrections, hospice, long-term care, and leadership.  Stacey shares her path from a first career in accounting and marketing into nursing, with roles spanning psychiatric correctional care, long-term care,...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Richie Redding , a performing comedian, keynote speaker, leadership consultant, and healthcare communication expert.  Richie explains how outstanding nurse and physician communication during the COVID-19 ventilator crisis involving his in-laws inspired his work teaching evidence-based liste...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Piyali Chakraborty, PhD, Co-Founder and CEO of Ashmi Health. Dr. Chakraborty shares how her newborn son’s NICU stay and her research in personalized glycemic response led her to found Ashmi Health to improve nutrition care for diabetes and gestational diabetes in rural and underserved commu...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Jack Clifford, a retired U.S. Coast Guard Master Chief Petty Officer (E-9) with 21 years of service and founder of eecplocator.com , Atlantic EECP , and the EECP Retreat at Waking Dreams Wellness in Asheville, NC . His book, EECP: The Most Underutilized Therapy in Medicine , is a comprehens...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Peter Kowey, MD, Professor of Medicine and Clinical Pharmacology at Thomas Jefferson University , Emeritus Chief of the Division of Cardiovascular Diseases at the Lankenau Heart Institute , and the William Wikoff Smith Chair in Cardiovascular Research at the Lankenau Institute for Medical R...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with John D’Alesandro,  founder of Amplefi and a healthcare operations expert who has spent more than two decades helping hospital leaders improve how care actually moves through their systems.  John explains that long ER waits and overcrowding are driven by hospital-wide flow blockages, cultura...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Brandi Edwards Farmer, BSW, ADC, PRSS, CTTS, Director of the COMAT (Community Outreach MAT) program at Southern Highlands Community Mental Health Center (SHCMHC). Brandi shares her journey from addiction in rural West Virginia to long-term recovery and leadership at Southern Highlands, wher...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Allen Cooper, co-founder and CEO of ReadyList and the president and CEO of Ancilla Ventures. Allen shares how ReadyList was created to digitize environmental services workflows, using checklists and inspection data to improve cleaning consistency, accountability, and room readiness. He emph...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Brian Hajjar, President & Founder of Telostrand. Brian describes building non-invasive at-home urine-based molecular tests for infections like HPV, HIV, and hepatitis C to make testing simpler and more accessible. He also explains Telostrand Cloud , a patent-pending system designed to r...

In this episode of Taking Healthcare by Storm , Quality Insights Medical Director Dr. Jean Storm speaks with Melanie Sue Hicks, PhD, SHRM-SCP, CFRE , an author, speaker, coach, and global philanthropist who specializes in human connection and resilience. Dr. Hicks shares how her path into organizational culture grew from early service work, research on generations, and experience in a toxic workpl...