Pull the Chute - Grow your People, Grow your Company Podcast

Send us Fan Mail Most businesses spend their time chasing the next customer. But the companies that grow consistently know a different secret: Keep the customers you already have. In this episode of Pull The Chute Podcast, customer experience expert Vance Morris shares why memorable experiences—not discounts—create loyal customers who come back and bring others with them. From a thoughtful welcome...

Send us Fan Mail AI is creating a lot of uncertainty in today's workplace. But maybe we're asking the wrong question. Instead of asking: "Will AI replace jobs?" Maybe we should ask: "How will our jobs evolve because of AI?" In this episode of Pull The Chute Podcast, entrepreneur Juan Garcia Fernandez shares how his company has grown rapidly by embracing AI—not to elim...

Send us Fan Mail Every time AI comes up, one question dominates the conversation: "Will it replace people?" In this episode of Pull The Chute Podcast, Oliver Rikken shares a different perspective. The goal isn't to eliminate humans—it's to eliminate repetitive work. Imagine your team spending less time on administrative tasks and more time solving problems, creating ideas, and...

Send us Fan Mail Everyone wants to own a business. But very few people prepare themselves to actually become great owners. In this episode of Pull The Chute , Reed Nyffeler shares a simple framework that every aspiring entrepreneur should remember: ✅ Own your job. ✅ Learn alongside an owner. ✅ Take ownership of your life before expecting to lead a business. Leadership isn't about having a...

Send us Fan Mail Most leaders focus on systems, KPIs, and strategy. But the real differentiator in high-performing teams is something far simpler—and far harder to measure: moments. In this episode of Pull the Chute Podcast, we break down how great leaders: Recognize critical human moments at work Build radical transparency without chaos Create psychological safety that actually drives performance...

Send us Fan Mail Most people think wealth is built by picking the right investments. But the real answer is far less exciting—and far more powerful: It starts with how you make money, how you structure your decisions, and whether you’ve actually automated discipline into your financial system. In this episode, we break down a simple but brutally effective framework: Make money. Save money. Grow it...

Send us Fan Mail Most people still think cannabis is just dispensaries and growers. The reality? It’s a multi-billion-dollar, highly regulated, corporate-level industry that requires CEOs, CFOs, operators, and executives who can handle extreme complexity. In this episode, we break down:  ✔ Why cannabis is closer to big ag + CPG than most people think  ✔ The real hiring challenges inside the indust...

Send us Fan Mail Most business owners don’t lose value at the finish line. They lose it years before they even decide to sell. In this episode of Pull the Chute Podcast , we break down what it really takes to prepare a business for exit—and why most owners are completely unprepared without realizing it. From valuation myths to financial cleanup to owner dependency, the difference between a strong...

Send us Fan Mail What does it really mean to go beyond your title? In this episode of Beyond the Title, we sit down with David Renard—who went from restaurant management to building learning & development from scratch inside a software holding group. We talk about: • Why hiring is the most critical leadership decision • How AI is reshaping what “fast execution” looks like • Why strategy is mor...

Send us Fan Mail Most teams don’t fail because of talent. They fail because they’re only hearing part of the conversation. In this episode of Pull the Chute Podcast , we explore a powerful idea: different people don’t just “work differently”—they think differently . Some see risk. Some see opportunity. Some see systems. Some see people. Some see execution. Some see purpose. The problem isn’t havin...

Send us Fan Mail Leadership isn’t defined by your job title — it’s defined by what you do beyond it. In this episode of Beyond the Title, we explored the journey of a manufacturing leader whose impact extends far beyond operations — into public service, food sustainability, and community transformation. From aerospace production floors to 24/7 food access systems, one theme stayed consistent: real...

Send us Fan Mail Most leaders don’t realize it—but they’re trapped in a role they created themselves. The “superhero leader” feels responsible for everything:  fixing problems, making decisions, stepping in, taking over. But over time, that identity becomes the ceiling. In this episode of Pull the Chute Podcast , we break down a powerful shift: 👉 From being the hero… to becoming the guide. Becaus...

Send us Fan Mail Great teams don’t happen by accident — especially in remote, multicultural environments. In this episode of Pull the Chute Podcast, we explored what modern leadership really looks like when: • your team spans countries • your calendar is always full • and “management” is no longer enough The biggest shift? From controlling tasks → to building ownership. From systems → to trust and...

Send us Fan Mail Most companies don’t struggle with effort—they struggle with visibility. In this episode of Pull the Sheet Podcast, we break down what actually drives team performance: Not assumptions.  Not personality.  Not “gut feel.” But systems that make performance visible. From trust builders vs trust destroyers, to EOS frameworks, to red/green performance tracking—this conversation exposes...

Send us Fan Mail Most businesses don’t struggle because of a lack of talent. They struggle because leaders become the center of every decision. 👀 In this episode of Pull the Chute Podcast, Carol Schultz breaks down: ✨ Why CEOs need a Chief of Staff ✨ The hidden communication gaps killing team performance ✨ Why founders get stuck in operations ✨ The real reason hiring keeps failing One quote t...

Send us Fan Mail Most leaders focus on performance. Great leaders focus on people. One of the biggest takeaways from this podcast episode? Empathy isn’t soft — it’s strategic. When leaders take time to understand their team beyond the job title, everything changes: ✔️ Trust improves ✔️ Communication gets stronger ✔️ Teams become more engaged ✔️ People actually feel like they belong Sometimes, lead...

Send us Fan Mail What does it really take to build a successful business? 👀 In our latest podcast episode, entrepreneur Garren Hilow shares the lessons behind building and selling a company for $190M at just 33 years old — and spoiler alert: success isn’t just about having a good idea. Some of the biggest takeaways: ✅ Start with solving a problem, not just a cool idea ✅ Don’t build a business t...

Send us Fan Mail What if the biggest problem in your business… isn’t your people? In this podcast episode, business consultant Kasandra Murray shared a powerful perspective: 95% of business issues are process-related—not people-related. Instead of asking: ❌ “Who made the mistake?” Ask: ✅ “What process failed?” Because when systems are unclear, training is inconsistent, and communication is fragm...

Send us Fan Mail AI isn’t coming — it’s already here. 🤖 One of the biggest mindset shifts from this podcast episode? The future isn’t about AI replacing humans. It’s about humans learning where they add the most value. Instead of spending hours on repetitive work, AI can help us move faster — giving us more time for strategy, creativity, leadership, and better decision-making. A powerful reminder...

Send us Fan Mail What if writing a book could transform your brand? In this episode, publishing expert Julie Trelstad shares how the world of books has completely changed—from traditional publishing to personal branding and AI-powered writing. Here’s the reality: 📚 You no longer need to be a “professional author” to write a book. Today, books are helping business owners, coaches, leaders, and ent...

Send us Fan Mail What does it really take to build a company that lasts? In this episode, tech CEO Ivan Gett shares powerful insights from 25+ years of scaling, leading remote teams, maintaining culture, and adapting to AI. Here’s one big takeaway: 💡 Culture isn’t what you SAY—it’s what you tolerate. We also talked about: ✅ The hidden challenges of scaling a company ✅ How remote teams can stay...

Send us Fan Mail Great leaders aren’t born knowing everything—they grow through mistakes, reflection, and experience. In this episode of Beyond the Title, Mike Krupit shared how his journey from tech startups to leadership coaching taught him that managing systems is easy… but leading people takes empathy, patience, and continuous learning. The strongest leaders create environments where people fe...

Send us Fan Mail Some of the strongest leaders aren’t the loudest in the room—they’re the steadiest. In this episode of Beyond the Title, Emily Schwartz of Operation Gratitude shared how purpose-driven leadership creates trust, builds culture, and inspires people to serve something bigger than themselves. One line stood out: People don’t need certainty from a leader. They need steadiness. That mea...

Send us Fan Mail Most people think leadership is about authority. It’s not. Real leadership is about building trust, understanding people, and creating an environment where teams can grow. In this episode of the Bulletproof Podcast, we talked about the 5 pillars of great leadership: ✔ Belief  ✔ Humanity  ✔ Wisdom  ✔ Awareness  ✔ Guardian Mindset The best leaders don’t just manage tasks—they inspir...

Send us Fan Mail Everyone says they want to write a book… but most people don’t know where to begin. The truth? Writing a great book isn’t just about typing words—it’s about clarity, strategy, and telling your story in a way people connect with. A book can position you as an authority, grow your brand, and open new opportunities. But the most powerful books still come from something AI can’t fully...