American Public Power Association
PublicPowerX
PublicPowerX is the new podcast from the American Public Power Association where key vendors and service providers explain their role in keeping public power safe, reliable, and secure. Subscribe to this feed to get these stories from public power’s service providers as they become available. If you are a company that does business with public power utilities and would like to host an episode of Public Power X, go to publicpower.org/podcasts to learn more.
Author
American Public Power Association
Category
Podcast website
Latest episode
Jul 2, 2026
Where to listen?
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Episodes
Building Better Facilities Together 02.07.2026 50:10
Join us for Building Better Facilities Together to learn how strategic facility planning can transform operations and position your organization for long-term success. Note: This podcast was adapted from a live webinar.
Leveraging AMI Data to Improve Billing Accuracy 08.05.2026 58:48
Public power utilities are generating more AMI data than ever, but turning that data into meaningful customer experience improvements can be a challenge. Tune in to explore how utilities are using AMI data to improve billing accuracy, reduce customer inquiries, and provide greater visibility into energy and water usage. Learn practical approaches to connecting AMI data with CIS and MDM systems, re...
From Reactive to Resilient: Modern Customer Communications for Public Power Utilities 06.03.2026 57:05
Public power utilities are under growing pressure to do more with less. With fewer staff, tighter budgets, rising customer expectations, and regulatory scrutiny, utilities are also expected to address increasing concerns around customer affordability. Yet many regional and community-based utilities are still relying on reactive, one-way communication strategies that drive call center volume, frust...
Community-Centered Strategic Planning: Using CEERUM to Navigate a Changing Energy Landscape 19.12.2025 42:12
Don’t miss this opportunity to explore CEERUM, a participatory energy-planning platform built for public power utilities and the communities they serve. CEERUM helps utilities bring data, stakeholders, and strategy into one place—making it easier to build awareness, educate decision-makers, uncover opportunities, leverage external resources, and build consensus around a shared path forward. As pub...
Community Tree Distribution Programs: Advancing Energy Efficiency, Customer Engagement, and Resilient Communities 03.10.2025 1:00:25
Public power utilities face growing expectations to deliver on energy efficiency, customer satisfaction, and community resilience — often with limited internal resources. Trees can play a powerful role in meeting these objectives when strategically integrated into utility initiatives. In this podcast, we’ll explore how community tree distribution programs are being implemented by utilities across...
Facing Cybersecurity Realities: Executive Lessons on IT/OT Integration in Public Power 05.09.2025 1:04:35
Public power organizations face distinct cybersecurity challenges, including limited budgets, regulatory pressures, legacy assets, and increasing threats. Join this candid, executive-level discussion featuring two public power cybersecurity leaders and a security consulting director with deep experience in energy and national security who will share firsthand strategies for success. Learn practic...
Remote Drone Inspection, From an Office Chair 2,000 Miles Away 08.08.2025 54:26
The Old Way: An alert happens. A crew rolls. You wait to understand what’s happening. The New Way: A remotely docked drone launches automatically. You see the situation live. And act within minutes—not hours. Remote response with docked drones is now a practical, everyday tool to give you eyes on every asset — anytime, from anywhere. Join us to see how Skydio Dock for X10 is fast, scalable, and de...
Maximizing Educational Impact with Limited Resources 18.07.2025 1:02:46
What if the young people in your community became your utility's biggest advocates? We know youth engagement can feel like a "nice-to-have" rather than a strategic priority. But forward-thinking utilities are discovering that early energy education creates lasting community relationships, builds future workforce pipelines, and transforms how families think about their public power p...
Reducing Costs for Public Power through Advanced Transmission Technologies 01.07.2025 58:14
Many public power entities want to protect their customers from rising transmission costs while also meeting the increasing demand for power and integrating new resources. In this podcast, you will learn more about the array of technologies available today to expand transmission capacity, efficiency, and reliability at a much lower cost and speed than new construction. Leaders at the Department of...
Enhance Physical Security with Smart Perimeter Solutions & Line of Sight Technology 06.06.2025 42:08
Learn how 3B Protection is redefining perimeter security with its innovative smart perimeter solutions and advanced line of sight engineering technology. The speakers will walk you through real-world applications, system capabilities, and how 3B’s customizable solutions can meet your site-specific needs—without breaking your budget. You will discover how proven ballistic- and blast-resistant syste...
Powering the Future: How Public Utilities Can Lead the AI Revolution 25.04.2025 1:00:20
We sit down with Nur Bernhardt, Vice President at Cloverleaf Infrastructure, to explore how public utilities can collaborate with Cloverleaf to attract new large loads. We’ll dive into the surging electricity demand driven by AI-powered data centers, the challenges and opportunities for utilities, and the critical role of grid infrastructure in shaping the future of energy and technology. Join us...
DBT & ASD Deep Dive with Critical Infrastructure Security Experts 28.03.2025 41:00
Is safeguarding your critical infrastructure and utility assets a top priority? In an era of increasing threats, understanding vulnerabilities and implementing robust security measures are no longer optional—they are essential. This comprehensive session will give you actionable insights into two pivotal tools in modern physical security planning: Design Basis Threat (DBT) and Adversary Sequence D...
Boost Efficiency & Customer Satisfaction with Text Messaging 21.03.2025 58:57
Discover how Bryan Texas Utilities and the City of Bryan Water Department are using text messaging to enhance customer service and streamline internal operations. Join Richard Papa, General Manager at TextPower, as he interviews Kala Jeske, AMI Data Specialist, and Meagan Brown, Public Information Officer and Energy Services Manager, to explore real-world strategies that improve efficiency and eng...
Power Up Your Utility: Harnessing Mobile Work Order Management 11.10.2024 38:39
NOTE: This is a recorded adaptation of a live presentation. Utilities struggle with inefficient, paper-based work order systems that lead to delays, errors, and poor visibility into field operations. Outdated paper-based systems hamper your productivity and make it difficult for utilities to maintain critical infrastructure on time and cost-effectively. Discover how mobile work order management c...
Empower the Public – Amp Up Your Public Power Week 06.09.2024 58:43
NOTE: This is a recorded adaptation of a live presentation. Celebrate Public Power Week by teaching the next generation about the value of community-owned, not-for-profit public power. In this one-hour webinar, you’ll learn how to use Public Power Week celebrations to introduce kids (and their families) to your public power story. This webinar will feature expert insights and actionable strategie...
Customer Engagement Strategies for Community-Owned Utilities 30.08.2024 55:14
NOTE: This is a recorded adaptation of a live presentation. Community-owned utilities play a vital role in providing essential services and fostering community well-being. Unlike large investor-owned counterparts, these utilities operate with a distinct focus on local needs, values and accountability. However, they often face unique challenges in engaging customers and maintaining community suppo...
Protecting the Grid: Understanding Physical Security and Preventing Ballistic Attacks on Substations 23.08.2024 47:06
NOTE: This is a recorded adaptation of a live presentation. Blackouts. Data loss. Emergency communications disrupted. These aren't just movie scenes - they're the potential consequences of a growing threat: ballistic attacks on substations. Ballistic attacks can cause: Widespread power outages lasting for weeks Disruption of critical services like hospitals and water treatment Millions...
Driving Municipal Utility Excellence: Streamlining Energy Programs for Customers and Employees 24.04.2024 52:31
NOTE: This is a recorded adaptation of a live presentation. How are lean municipal utility teams successfully managing and scaling their renewable energy and EV programs? Tune in to this edition of PublicPowerX to find out! Learn how public power utilities and joint action agencies are using software to digitalize customer engagement and automate program workflows and reporting.
The Role of Energy Storage in Developing a Cleaner Grid 10.04.2024 39:41
Ann Yu and Kasturi Pattalwar from Customized Energy Solutions (CES) join the PublicPowerX Podcast to discuss the different ways energy storage will play an important role in the energy transition and transforming infrastructure towards a cleaner grid, including measures utilities can take to fill any gaps. Find out more about Customized Energy Solutions here: https://ces-ltd.com/
Physical Security Walls & Structures to Protect Your Substation 08.03.2024 27:09
The U.S. power grid is a modern marvel of engineering. Consisting of over 3,000 independent entities, both private and public, all working together to keep the modern era functioning. However, this is also a system most often protected by nothing more than a chain-link fence. Critical asset attacks have increased exponentially over the last 10 years. Often carried out by lone actors or small group...
How to Educate and Inform Customers About High Bills and Energy Burden 16.05.2023 50:15
NOTE: This is a recorded adaptation of a live presentation. Twenty million American households — one out of six homes — are now behind on their utility bills, by an average of $788. According to the U.S. Energy Information Administration, there is no relief in sight. Electricity prices are expected to continue rising this year and next. More so, customers experiencing low incomes face disproport...
Leveraging Federal Funding to Meet Your Peak Demand Needs 14.09.2022 42:47
Oracle helps public power utilities understand how to leverage federal funding and technology to empower all of your customers to engage in the clean energy future. They share how public utilities across the country partner with Oracle to deliver behavioral programs that equitably engage residential customers to help them save energy and money, while improving their satisfaction with their utility...
Fiber to the X Fundamentals 07.12.2021 21:36
If you are deploying a FTTX network for the first time or are curious about new technologies, join CommScope and WESCO |Anixter as they summarize their considerable fiber expertise and talk about the FTTx eBook that provides a complete overview of principles, technologies, architectures and business models for future networks. To download the ePlanner and request additional information: https://w...
Strengthening Customer Relationships with Location Technology 15.10.2021 19:22
Utility customers have high expectations fueled by choice and social media style communication. To boost customer care, many agencies are becoming much more customer-centric in their focus. Exceptional customer care results when utility staff understand customer behaviors and the electric network - together. Swift communication and understanding sharpen customer relationships, target communicatio...
The Power Play: Making Broadband Infrastructure Funding Work for Your Utility and Community 28.09.2021 28:03
Improving critical infrastructure here in the US is a key agenda item for the Biden administration and will drive trillions of dollars in government spending. Included in this spending are significant new funds to bridge the digital divide and bring high-speed broadband to 100 percent of unserved and underserved Americans. Today in the PublicPowerX Podcast, we’re speaking to Jason Zelley from Corn...
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