Paddle
Protect the Hustle | A SaaS Podcast
Accelerate your B2B SaaS growth and get better as an operator. Join Paddle as we explore the truth behind the strategy and tactics of those scaling in SaaS. Basically this podcast gives you a team of advisors in the trenches actually doing the work.
Where to listen?
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Episodes
HubSpot’s Kieran Flanagan on the evolution of growth 08.12.2020 34:29
Topics covered in this episode: The evolution of growth Prioritizing and positioning Overinvesting in a few growth bets Playbooks and planning Learning from mistakes This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
Nathan Latka on generating interest and demand 01.12.2020 31:46
Topics covered in this episode: Earning the right to educate Weaponizing your ego Generating demand Characteristics of success The key to leverage This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
Pluralsight’s Heather Zynczak on the importance of having a learner’s mindset 24.11.2020 25:34
Topics covered in this episode: Building a career off problem solving The growing skills gap Keeping pace with innovation Developing a learner’s mindset The growth of silicon slopes This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
Vidyard’s Michael Litt on the importance of stepping away 17.11.2020 21:56
Topics covered in this episode: Don’t be a solution searching for a problem Tall Poppy Syndrome in Canada Cultivating a culture of competition The importance of stepping away This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Chargebee’s Krish Subramanian on achieving success through loyalty and trust 10.11.2020 32:41
Topics covered in this episode: Bootstrapped beginnings Subscriptions are the future Contributing vs. building your own Rallying behind a metric Positioning your company globally This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Intercom’s Des Traynor on getting close to your customers in a digital world. 03.11.2020 32:41
Topics covered in this episode: Roots in programming Talking to your customers Finding levers for growth Lessons in scaling Alignment and shared vision This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
April Dunford on Why Positioning is Everything 22.09.2020 33:48
Topics covered in this episode: What is positioning? Dissonance between revenue timeliness and marketing priorities Category creation and adoption. How to position your product. Watch the video version of this episode at protectthehustle.com . This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
G2’s Godard Abel on the Importance of an Entrepreneurial Family 09.06.2020 49:39
Topics covered in this episode Accepting the lows with the highs of entrepreneurship The importance of a support system Trust & loyalty comes through being human & garnering interactions Building community The people are what make a company successful This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
B-Side E05: Let's talk about it 05.06.2020 39:28
This week, Patrick and Neel discuss the considerable thought that should go into a company statement when presented with a sensitive and significant event—and how action can speak louder. This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Measuring the Subscription Economy with Zuora's Tien Tzuo 02.06.2020 53:58
*This episode was filmed prior to the occurrence of the COVID-19 pandemic. Topics covered in this episode The shift from a product economy to a subscription economy How to build a long-term, sustainable startup The power of a strong marketing strategy and the power of storytelling This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and s...
B-Side E04: Mandated vs. unlimited time off—which is more effective? 29.05.2020 32:19
In this episode, PC and Neel discuss the pros and cons around mandated vs. unlimited time off. Plus, what does the travel industry recovery look like? This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
SurveyMonkey's Leela Srinivasan on Powering the Curious 26.05.2020 44:15
Topics covered in this episode We must continually power the curious, because feedback is essential for growth. Companies who don’t listen to input—both internally with employees and externally with users—are missing out on opportunity for growth (and potentially harming their brand entirely). Surveys are a key tool for attainment of real perspectives. Remaining in sync with your team is a must fo...
B-Side E03: Big tech, big buttons, & big break ups 21.05.2020 32:54
In this episode, PC and Neel share their take on these burning topics: Google's platform flex on Zoom Facebook Shop Joe Rogan's move to Spotify This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Chief Instigator, Dan Martell, on the Power of Authentic Relationships 19.05.2020 48:33
Topics covered in this episode You have to remain authentic. Much of authenticity stems from accepting vulnerability. Surround yourself with the right people. Your tribe should support your future, not your past. Find a way to constantly pay it forward and contribute to your community. This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscrip...
B-Side E02: What is the road to redemption? 14.05.2020 38:08
In this episode, PC and Neel bring up some questions around the road to redemption. This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Gainsight’s Nick Mehta on Orchestrating Harmonious CS 12.05.2020 42:25
Topics covered in this episode Why providing customers with a desired outcome is crucial How to align customer success properly within an organization and how to measure it The scoreboard Nick recommends using to help rationalize feedback Customer outcomes + great customer experience = customer success Check out the making of Nick's rap song, "Who's Fired Up?" here. This is a ProfitWell Recur Stud...
Moz & Sparktoro's Rand Fishkin on How Early-Stage Failure Bred Future Success 05.05.2020 40:32
Topics covered in this episode The primary reasons for Moz's failure and what Rand would've changed about the operation The implications of creating an anti-active usage product The lessons Rand extracted from early failure and how he picked back up again as a secondary founder The cruciality of leveraging your resources—namely, people and product—to optimize for the right thing This is a ProfitWe...
B-Side E01: Are we overreacting or not doing enough? 24.04.2020 32:04
This is a ProfitWell Recur Studios production—the first media network dedicated entirely to the SaaS and subscription space.
Revisiting: HubSpot's Brian Halligan and the Difficulty of Scaling Up 08.08.2019 27:42
Topics covered in this episode The saga of Brian Halligan's purchase of Jerry Garcia's guitar The differences of running a company with 2 to 20 people, 20 to 200 people, 200 to 2,00 people, and beyond Recognizing that mistakes happen but ensuring that mistakes do not happen more than once Maintaining high-performance and how slacking in one area can lead to the downfall of the entire company Every...
New show preview: Tradeoffs with Hiten Shah 06.08.2019 17:51
Welcome to the first-ever episode of Tradeoffs, where Hiten Shah (of FYI and Product Habits ) and I talk through the product decisions of popular companies and the potential tradeoffs they made as a result. We break down how these choices shaped the growth of these companies and what it means for their future. Starting it off is our conversation about online streaming juggernaut Netflix . You can...
Revisiting: Netflix's Patty McCord on Building a Great Place to Be From 01.08.2019 41:49
Company culture means a lot of things to a lot of different people, not because culture has a lot of definitions, but because culture has been co-opted by perks, ping pong tables, and snacks in the kitchen. In reality, culture is behavioral, it’s the collection of habits that we accept and tolerate within our company and it will make or break your business. Culture is hard though, because it's you...
Qordoba’s CEO, May Habib, Talks Total Market Transition 25.07.2019 24:33
Every company goes up market eventually, especially in B2B. Most do so by expanding their offering, few actually make the leap from abandoning the low end of the market and going right at the enterprise instead. So how do you get there? Transitioning from the startup market to the enterprise world requires strategic pivoting and a proactive group effort. May Habib has witnessed this first ha...
Former CEO of Lola.com, Mike Volpe: Without great people, you will fail 18.07.2019 33:13
People are the hardest part of building a company. Think about it - when you’re building a company, your people are the company. And if you’re terrible at finding great people, hiring great people, and keeping great people, then your company is going to fail. Mike Volpe is an excellent example of someone who is great at all three of those. Currently the CEO of lola.com, he was able to put together...
Yesware's Matthew Bellows on growth and success stemming from unrelenting focus 12.07.2019 39:10
Topics covered in this episode Having a product team that can say “no” in order to stay on plan Choosing one singular focus and target customer instead of trying to do everything The future goals of Yesware Keeping product and sales focus, and how it's made Yesware successful Getting your team aligned and on board with direction The Characteristics of a great salesperson This episode is produced b...
HubSpot's Katie Burke on Building Culture and Embracing the Skeptics 28.06.2019 27:23
If you ask someone to define “culture” in your office, you might get a response about ping-pong tables or beers on tap. But we know culture constitutes something so much greater. It’s the collection of habits you accept and nurture within your organization. It’s molding the same foundational principles that drive the core of behavior, but also having fiercely diverse views in all other aspects.&nb...
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