Abi Walsh

Profit. Grow. Exit.

Business EN ↓ 7 episodes

Profit. Grow. Exit. is the podcast for MSP owners who are done running a high-paying job and ready to build a real business — one that's profitable, scalable, and sellable. Hosted by Abi Walsh of Encore Strategic, every episode cuts through the noise with straight-talking insight on the real challenges MSP owners face: knowing your numbers, reducing owner dependency, building the right team, and planning an exit on your terms. Whether you're stuck at a plateau or already eyeing the door — this is the show that helps you profit more, grow smarter, and build toward an exit.

Author

Abi Walsh

Episodes

SE01 E07 Revenue vs Profitability in MSPs Adam Barney 29.06.2026 43:47

Adam Barney, President of Framework IT, joins Abi Walsh on Profit, Grow, Exit to share the real story behind scaling an MSP to nearly $10M in revenue and landing on the Inc. 5000 list multiple times. In this conversation with Abi Walsh, Adam breaks down the hard lessons most MSP owners learn too late. From pricing mistakes and bad fit clients to leadership burnout, partner breakups, and the shift...

SE01 E06 Profit First & Forecasting for Growth I Michelle Scribner 15.06.2026 43:12

In this episode of Profit, Grow, Exit, Abi Walsh sits down with Shawn Walsh and Michelle Scribner, CEO, Sum of All Numbers, to break down why forecasting is one of the most important tools for business owners who want long term profitability and growth. They discuss the difference between looking backward at financials versus planning ahead with forecasting, how the Profit First framework helps en...

SE01 E05 Profit Over Chaos Scaling MSPs with EOS & Focus I Sonja Fridell Pomerleau 01.06.2026 55:09

Abi Walsh sits down with Sonja (Fridell) Pomerleau, Chief Operating Officer at Next Level Now, Inc., for a deep dive into how operational discipline, EOS, and verticalization are reshaping MSP growth and profitability. Sonja shares her unconventional path from aspiring journalist to software sales during the 2008 recession, and how she helped scale a VAR from under 1M to over 12.5M in revenue. Now...

SE01 E04 How MSPs Can Win More Leads with Smarter Marketing I Josh Smith 18.05.2026 27:49

In this episode of Profit, Grow, Exit, Abigail Walsh, Channel Manager at Wingman MSP Marketing, sits down with Josh Smith to unpack the biggest marketing mistakes MSPs make and how to build a pipeline that drives consistent growth. Many MSP owners rely too heavily on referrals, but when referrals slow down, growth stalls. Josh explains why MSP marketing is different from selling products, why trus...

SE01 E03 AI Is Changing MSPs Forever I Juan Soto 04.05.2026 32:37

In this episode of Profit, Grow, Exit, Abigail Walsh sits down with Juan Soto, President and Microsoft Access Guru at IT IMPACT INC, to explore how artificial intelligence is transforming MSPs, service businesses, and the future of work. With more than three decades of business experience, Juan shares how AI is already driving massive productivity gains, changing the role of developers, and creati...

SE01 E02 Operator to Owner: Build a Scalable Business | David Jenyns 20.04.2026 51:04

What does it really take to stop running your business and start owning it? In this episode of Profit, Grow, Exit, Abigail Walsh and Shawn Walsh sit down with David Jenyns (Creator of SYSTEMology®) to break down the real shift from operator to owner. If you feel stuck doing everything in your business, constantly firefighting, or hitting a growth ceiling, this conversation will show you exactly wh...

SE01 E01 How an MSP Founder Got Out of His Own Way | Jimmy Huber 06.04.2026 49:21

Jimmy Huber built InfoTech Solutions & Services from the ground up in 2012 with a single client, a leap of faith, and a per-user managed services model before most MSPs even knew what that meant. In this debut episode of Profit Grow Exit, Jimmy shares the full arc of his journey: from scrappy solo operator to a 10-person MSP serving 700+ users in Central Illinois, to the moment he realized he...