Service Roundtable

Profiles in Prosperity

Business EN ↓ 165 episodes

Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.

Author

Service Roundtable

Category

Business

Podcast website

members.servicenation.com

Latest episode

Sep 30, 2025

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Episodes

115 - Roy White - From Technician to Purpose-Driven Leader 18.08.2023

Roy White is the owner and leader of Fixed Right and Guaranteed. Roy shares his journey to success, provides sage advice, describes their unique recruiting, and talks about how his business purpose has changed.

114 - Michelle Myers - The Pink Callers 01.08.2023

Could remote back office support boost your business? There are many who successfully use this model. Michelle Myers, founder of Pink Callers, explains the services and benefits they provide. This is information you need to know!

113 - Andy Hobaica - Success in Sales and More 17.07.2023

Andy Hobaica is one of the top HVAC Comfort Advisors in our industry. Why is he so successful? What does he do that most don't? This episode will leave you inspired and motivated. You'll want to share it with your team!

112 - Ron Strelke - Focus on Others 03.07.2023

Today we're talking with Ron Strelke, owner of Force Home Services in the DFW area, and a Service Nation Advisory Board Mentor.  We learn about Ron's unusual entrance into our industry, the death of two cherished co-workers, his personal and professional growth, and the resulting culture of serving others.

111 - Lisa Converse - iHeartMedia 20.06.2023

If you're in Residential Service you need to know about iHeartMedia and their powerful turn-key combination of massive high-quality data, dynamically inserted ads, and a creative production team that understands our industry,  all delivered to your target market via a platform-agnostic system. Bonus: you will also find out if Lisa Converse is related to the great Converse shoe company.

110 - Chris Michel - Service Nation Training Director 06.06.2023

Chris Michel has a vast and impressive background in our industry, and he's Service Nation's new Training Director.  He's also an author of a wonderful book. Chris talks with us about his industry experience, why he wrote his book, and gives us 3 keys for contractor success.

109 - Tucker Yarbrough - The Successful Family Business 22.05.2023

Tucker Yarbrough is the CFO of Yarbrough and Sons. Tucker is the 2nd generation in the business founded by his parents. Tucker, his brothers, and his parents are all in the business, the business is thriving and experiencing tremendous growth. How do they do it? How do they grow and still maintain the family relationships?  Also, Tucker gives us his rules for business.

108 - Steve Simmons - Keep Growing 08.05.2023

Steve Simmons, owner and founder of Air Comfort Heating and Cooling out of Nebraska, returns to catch us up on his last five years, tell us about his innovative recruiting program, and tell us the most important piece of advice he would give his younger self.

107 - Lori Tschohl - Woman of the Year 24.04.2023

Lori Tschohl was recently named Woman of the Year for our industry. Lori runs a terrific business with strong growth, and somehow manages to also be an incredible industry advocate and influencer. How does she do it all?  This is our 2nd interview with Lori. The first is episode 68 where we learned about her background and her start in our industry. Listen to both and learn from a smart, influenti...

106 - Liz Friesen - Southside Plumbing - Find the Joy 10.04.2023

Liz Friesen, of Southside Plumbing in Littleton, Colorado, is co-owner with her husband Mark. Liz shares her unique route into the industry, the history of her business, recruitment advice, and tips on how to work with family.

105 - Keith Neff - Keith’s Kommandments 21.03.2023

Keith Neff is the owner of AAA Air Conditioning in the Dallas Fort Worth area. Keith shares his history in the business, challenges he experienced along the way, ways in which he has given back to his community, and some of his top rules for business.

104 - David Bodenheimer - Bodenheimer Plumbing 13.03.2023

David Bodenheimer of Bodenheimer Plumbing Services in Winston-Salem, North Carolina is a winner of multiple Leaders Choice Awards, recipient of the Patriot Award, and a member of Service Nation Alliance since 2020. David shares the family history of his business and how it has grown.

103 - Dave Rothacker - 2023 27.02.2023

Dave Rothacker returns to share his top three business books of 2022. You won’t want to miss out on these recommendations.

102 - Liz Patrick - Rewards 13.02.2023

Before retiring, Liz Patrick was Vice President of Strategic Alliances at Service Nation and was recognized with the Service Nation Servant Leader award. Liz shares how she got into the industry and how she helped to grow Service Roundtable into what it is today.

101 - Richard Flournoy 31.01.2023

Richard Flournoy is the founder, owner, and manager of A-Total Plumbing in Georgia. Rich tells us how he got into the industry and how he grew and, ultimately, sold his successful company.

100 - Matt Michel and David Heimer 17.01.2023

After 20 years with Service Nation, Matt Michel and David Heimer retired. They reminisce about the founding of Service Nation, revisit some funny company stories, and provide some final thoughts and advice for Residential Service Contractors. A big thank you to Liz Patrick for conducting the interview.

99 - Jenn Shue - General Manager 13.12.2022

Jenn Shue is a General Manager, Coach, and Advisory Board Mentor. What does she think contractors should focus on?

98 - Mike Murphy - The Big Picture 11.11.2022

Mike Murphy recently retired from a long successful career in our industry in both manufacturing and the trade press. Mike shares highlights from his career, and insights into our industry.

97 - Scott Mann - Operation Pineapple Express 07.10.2022

Scott Mann is a former Green Beret, retired Lieutenant Colonel, best-selling author of Operation Pineapple Express, and Service World Expo 2022 Keynote Speaker. Scott shares a harrowing tale of a rescue mission in Afghanistan, and how the lessons learned relate to business management.

96 - Allison Bruce - Direct Mail: Stop Posting and Praying 06.09.2022

Allison Bruce is the Vice President of Customer Success and Business Development for Customer Lobby. She and her team help service companies win more business through direct mail. Allison gives us tips to improve direct mail marketing.

95 - What You Don’t Know About Design Can Hurt You - Chanda Huff and Anthony Williams 23.08.2022

Chandra Huff and Anthony Williams are talented members of the graphic design team at Service Nation. They give us three design ideas you need to know.

94 - KC Holcomb - Water Treatment and Conditioning 09.08.2022

KC Holcomb is the Director of Business Development & National Accounts at Canature Water Group / NOVO Water Conditioning Products. KC talks with us about water conditioning solutions for homes and businesses, and shares some great ways plumbers and other contractors can offer these solutions to customers.

93 - Brynn Cooksey - The Air Doctor 14.06.2022

Brynn Cooksey is owner and president of Air Doctors in Detroit, Michigan. In less than 3 years Brynn grew his company almost 6 times. How did he do that?  Brynn also shares his unique method for acquiring talented technicians.

92 - Dale Sorrell - Buying a Business in the HVAC Industry 30.05.2022

Dale Sorrell is the owner and president of Advantage Plumbing, Heating & Cooling in Stillwater, Oklahoma. A successful businessman with experience in a variety of companies and industries, Dale shares his experiences and insights on running a successful HVAC company.

91 - Jason Henderson - Contractor of the Year 10.05.2022

Jason Henderson is the founder and president of Best Air Conditioning Plumbing Repair in Las Vegas, Nevada. Jason and his team recently were named “Contractor of the Year”. Jason shares what they’ve done for continued massive company growth.

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