Product Chats Podcast

How does understanding customer psychology lead to better digital sales?  In this replay episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Jon MacDonald, founder of The Good, a digital experience optimization firm. Jon explores how aligning product strategies with customer psychology and user behavior can drive digital sales. He emphasizes the importance of empath...

How can product managers effectively navigate the complexities of B2B2C environments?  In this replay episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris revisits her insightful discussion with Tiffany Wear Johnson, Chief Product Officer at NMI and one of American Banker’s Most Influential Women in Payments (2022). Tiffany shares her expertise on transitioning from a feature-centr...

How can product operations drive efficiency and data-driven decision-making in your organization?  In this replay episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris revisits her insightful conversation with Dan Corbin, a seasoned product management advocate and instructor at Pragmatic Institute. Dan discusses the critical role of product operations for today’s business environmen...

How can teams navigate the chaos of product development and effectively integrate customer feedback?  In this episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with Christoph Steinlehner , a product management consultant and expert with over 20 years of experience in design and product development. Christoph shares his strategies for turning chaotic meetings into produ...

How can senior leadership teams overcome hurdles and improve collaboration?  In this enlightening episode of the Pragmatic Product Chat Series, host Rebecca Kalogeris sits down with James Scouller, a distinguished leadership coach, author, and former CEO with over 47 years of experience. James shares his deep insights into building and leading winning teams, drawing from his extensive experience a...

How can experiential marketing drive purchases and foster personal connections in B2B marketing?  Join us for an engaging episode of the Pragmatic Product Chat Series, where host Rebecca Kalogeris interviews Sheila Rondeau, CEO of MogXP . With a rich background in marketing and experiential marketing, Sheila shares her insights on the importance of measurement, the impact of COVID-19 on in-person...

How can AI be responsibly integrated into product development to meet ethical standards and human needs?  Join us for an insightful episode of the Pragmatic Product Chat Series, where host Rebecca Kalogeris interviews Cal Al-Dhubaib, a leading data scientist and entrepreneur specializing in responsible AI.  Discover the challenges and solutions in leveraging AI to enhance product value while ensur...

What makes a product manager truly successful?  Join us as we explore the key traits of successful product managers with Paul Young, a seasoned expert and former Vice President of Product Management at Pragmatic Institute.  Discover how understanding market problems, fostering emotional intelligence, and strategic thinking can drive transformation within your organization. Paul also highlights the...

How do you define product marketing? Francisco Bram, head of product and growth at Uber Eats, joins our host Rebecca Kalogeris, VP of marketing and product strategy for Pragmatic Institute, to chat about how he and Uber Eats defines this essential role, as well as the 10 commandments of product marketing.  You don't want to miss this one!

“Finding your nxt is about you initiating a change, not a change that happens to you,” - Cindy Carrillo   What if you left your business, your career as you knew it, and started a ranch? That’d probably be a pretty big change for most people.   It certainly was for our guest this week, Cindy Carrillo. Our host Rebecca Kalorgeris, interviews Cindy, and she shares how she navigated changes in her li...

 Subscribe:  https://www.youtube.com/channel/UCNJI2Tv2yxOLBI02nyJoprA  Learn more about us:  https://www.pragmaticinstitute.com/  Start your Product Manager or Product Marketer certification  here "In Marketing, our job is to keep our ear very close to the ground, understand the process, listen to the buyers, listen to the customer, and always be thinking about what drives the customer." -Mark Don...

 Subscribe:  https://www.youtube.com/channel/UCNJI2Tv2yxOLBI02nyJoprA  Learn more about us:  https://www.pragmaticinstitute.com/  Start your Product Manager or Product Marketer certification  here “The first thing I would recommend everyone to do who has an interest in the AI space, and I think lots of people have an interest in this space, is you should be using generative AI tools in your life e...

How can product managers blend pricing strategy, market segmentation, and portfolio? Mark Stiving, Pragmatic Institute Instructor and pricing expert, offers practical advice to help product professionals elevate their pricing strategies and deliver value for customers. In this interview, Mark shares his extensive knowledge and unique perspective on how companies can leverage pricing as a powerful...

“When you truly grasp the impact of your words, actions, and behavior, that awareness fundamentally transforms your approach to everything.”– Dr. Jonathan Baktari, Healthcare CEO, Entrepreneur, Speaker In this episode of the Pragmatic Product Chats series, host Rebecca Kalogeris engages in an insightful discussion with Dr. Jonathan Baktari, a seasoned physician, entrepreneur, and leader with over...

“If you’re potential customers aren’t aware that they have a problem and you have a solution, your sales cycle is so much longer and so much more painful." Amanda Northcutt, CEO of Level Up Creators Join us for an insightful conversation with  Amanda Northcutt , CEO of Level Up Creators, as she dives deep into the world of recurring revenue and subscription-based businesses. Amanda shares her expe...

“There are certain things that product managers sometimes unintentionally do, or things they don't realize they do, that have really negative cascading impacts for engineers." Dan Corbin, Product Management Leader and Instructor at Pragmatic Institute In this episode, we dive deep into the dynamics between product managers and engineering teams with Dan Corbin, an experienced product management pr...

“Consumers are our most valuable treasure trove of information, along with online reviews and some other data sets.” -Tim Trapp, Director of Quality Engineering at Mattel, Inc. In this episode, Tim shares all about product quality, specifically what can be learned from Mattel regarding the implementation of key product quality measures. Discussion topics include understanding customer feedback, th...

✅ Subscribe: https://www.youtube.com/channel/UCNJI2Tv2yxOLBI02nyJoprA 📚 Learn more about us: https://www.pragmaticinstitute.com/ 🚀 Start your Product Manager or Product Marketer certification here “What you notice is that the real nuggets that you get, the parts of the story that really shed light on a candidate's exceptional fit or lack of fit for a role, it's usually the third, fourth, fifth,...

 Subscribe:  https://www.youtube.com/channel/UCNJI2Tv2yxOLBI02nyJoprA  Learn more about us:  https://www.pragmaticinstitute.com/  Start your Product Manager or Product Marketer certification  here “It's all about setting up the right expectations with the company or the early user. So, it's not just giving it to them. It’s about being clear about what you expect in return early in the process.” - ...

“Community-driven product development is not just about getting feedback, but about integrating community members and customers into the product development cycle itself.” Jake McKee, Community Driven Product Management Leader In this episode of Product Chats, we welcome  Jake McKee , pioneer in community-driven product innovation. Jake delves into the transformative approach of weaving community...

“If product managers are supposed to put a product on the shelf, product marketing is supposed to take it off the shelf.” Anubhav Rao, Product Marketing at AWS In this episode of Product Chats, we are joined by  Anubhav Rao , Product Marketer at Amazon Web Services (AWS) for a discussion on the implications of AI in product marketing. Anubhav highlights how AI can lower the technical barrier for b...

"Just start! People are going to hate your product at the start, but you will learn, and you will get better. Failure is a way of learning." - Sean Gigremosa, Product Leader and CEO of Claritiv In this episode of Product Chats, we are joined by Sean Gigremosa, a product leader, agile expert, innovation enthusiast, self-described product management ninja and CEO and founder of Claritiv. The convers...

“Are we better than the competition, equal to the competition, or not as good as the competition? Do we know? Sales teams can help us answer these questions.” Steve Gielda, President and co-founder of  Ignite Selling In this episode of Product Chats, we are joined by Steve Gielda, President and co-founder of Ignite Selling, a global sales training, simulation and consulting organization dedicated...

“If you’re a product manager or product marketer, and you hear your leaders say ‘I want some real innovation this year. I want to see some new thinking.’ We hear that a lot, and they mean it. We all mean it. But what do you do about it? And that's where having an innovation framework comes in." Diane Pierson, author of  How to Innovate on Purpose   In this episode of Product Chats, we are joined b...

 Subscribe: https://www.youtube.com/channel/UCNJI2Tv2yxOLBI02nyJoprA  Learn more about us:  https://www.pragmaticinstitute.com/  Start your Product Manager certification  here   "The best CX is often when you can meet your customers exactly where they are. For example, if your customer persona is busy and unable to engage with email easily, offering phone support likely brings happier customers an...