Process Improvement Practioners Show

Send us Fan Mail In this Process Improvement Practitioners Show Q&A episode, I answer listener questions from our three-part series on process mapping. We discuss how to determine when a process should be mapped, how much detail belongs in a process map, and what to do when subject matter experts disagree about how the process actually works. I also share thoughts on whether process mapping sh...

Send us Fan Mail In this special Q&A episode of The Process Improvement Practitioners Show, I answer listener questions about the Process Improvement Leader State of Mind series. We discuss how to influence leaders when you have no formal authority, what to do when leadership says they want change but their actions suggest otherwise, and how to stay motivated after repeated improvement efforts...

Send us Fan Mail Welcome to the episode nobody wants to sit through but everybody needs. Today we tackle one of the heaviest (and most valuable) tools in the process-improvement toolbox: the Failure Mode and Effects Analysis — FMEA. Think of it as the colonoscopy your process never asked for but desperately needs. It’s long, occasionally uncomfortable, and you’ll see things you can’t unsee… but it...

Send us Fan Mail After a long pause in producing episodes, I’m back to talk about something that’s been a major milestone in my professional journey — earning the Project Management Professional (PMP®) certification. In this episode, I share: What the PMP is and what it represents Why I decided to pursue it after years of hesitation How process improvement professionals can benefit from it What th...

Send us Fan Mail In the second half of our discussion on what defines a world-class CI organization, we explore the remaining four domains that complete the framework: Process & System Indicators, Alignment with Metrics, Leadership & Resource Support, and Outcome-Based Indicators. From enterprise methodologies to the importance of sustained improvements, company-wide alignment, and financi...

Send us Fan Mail In this episode, we take a step back to explore the ultimate goal of continuous improvement work. Drawing from Covey’s “begin with the end in mind,” we outline six indicators of a high-performing CI organization—spanning culture, customer alignment, leadership, and more. If you're focused on driving real, lasting impact beyond just tools and techniques, this episode helps you...

Send us Fan Mail In this final episode of our process mapping series, we explore why hiring a professional to facilitate process mapping can be a game-changer. From quicker results and reduced team burden to unbiased insights and higher-quality output, this episode breaks down six compelling reasons to bring in an expert. Whether you're a decision-maker or a process improvement practitioner,...

Send us Fan Mail In this episode, we break down the art and science of process mapping—what it is, why it matters, and how to do it well. Whether you're tackling a transformation project, solving operational issues, or simply looking to streamline a workflow, this episode offers practical guidance you can immediately apply. We cover real-world examples, step-by-step tips, and common pitfalls...

Send us Fan Mail Welcome back to The Process Improvement Practitioners Show ! In this episode, we take a deep dive into one of the most fundamental tools in the process improvement toolkit: the process map . This episode kicks off a 3-part miniseries on process mapping — and we’re starting with the big “why.” Host and practitioner-at-heart Todd Justman walks through why process maps are so critica...

Send us Fan Mail Welcome back to the Process Improvement Practitioners Show ! In this episode, we continue our three-part series on the Process Improvement Leader’s State of Mind , diving into the mindset that drives effective change leadership. Building on the previous episode’s discussion of key leadership traits, we now explore how these traits manifest as behaviors and thought patterns. A stro...

Send us Fan Mail Join us for Episode 4 of the Process Improvement Practitioners Show (PIPS),  In this episode, titled "The Process Improvement Leader State of Mind - The Derailers," we dive into the third part of a three-part series exploring the mindset of an Operational Excellence and Continuous Improvement Leader. This time, we’re tackling the pitfalls—those subtle yet critical misste...

Send us Fan Mail Thank you for finding the Process Improvement Practitioners Show!  If you lead, champion, or drive change in your professional life, this is the podcast for you.  In this episode I will cover: 1.    What is process improvement? 2.    Who am I and who are you? 3.    What kinds of problems will we be solving? 4.    Why “Process” should be your unit of measure for your change initiat...

Send us Fan Mail In this episode, we dive into the essential traits that define a PI (Product and Innovation) leader. What makes a leader truly effective in driving transformation and innovation? We explore the mindset, behaviors, and attributes that set them apart. From strategic thinking to resilience, adaptability, and a customer-centric approach, we break down the core qualities that empower P...

Send us Fan Mail If you are someone who leads change through process improvement in your organization, this is the podcast for you.  This is the Process Improvement Practitioner’s Show, where you will learn how to succeed in your efforts to drive positive change in your company, large or small. What we do is not easy!  We will talk about all the challenges, from cultural struggles to getting suppo...