Practice Partners Podcast

Send us your enquiry or question directly! Managing third-party accounts, insurance consults, report requests, and outgoing invoices can feel like a never-ending admin headache. But what if you could streamline the process and get paid more efficiently? 💰 In this episode of the Practice Partners Podcast, we break down:  ✅ How to efficiently manage third-party accounts  ✅ Navigating insurance co...

Send us your enquiry or question directly! We’ve all heard it before — “Receptionists are the busiest people in the clinic!” But is that really true? (Spoiler: Maybe not. 😉) In this episode of the Practice Partners Podcast, we break down the psychological impact of the word ‘busy’ and how it can create panic, stress, and a loss of control in the workplace. The ‘busy’ myth – is it fact or fiction?...

Send us your enquiry or question directly! Welcome to episode 13! In a crowded healthcare industry, why should patients choose your practice? 🤔 In this episode, we break down the "Point of Difference" — what makes your business unique and how to effectively communicate your "Why Choose Us " factor. ✅ Identifying your competitive edge ✅ Standing out in a saturated market ✅ B...

Send us your enquiry or question directly! ❓ “Do I really need to know everything about my practice if I have a manager?” We get asked this all the time at Practice Partners, and the answer is YES! 🚀 In Episode 12, we dive into why owners must have a deep understanding of their business operations—even with a practice manager or operations team in place. ✅ Why knowledge equals contingency and g...

Send us your enquiry or question directly! On this episode of the Practice Partners Podcast, we are discussing all things grants and funding!  Running a general practice is more than just patient care — it’s a business, and securing the right funding can make all the difference. In this episode, Zac and Ami dive into the world of grants and financial incentives available for general practices. We...

Send us your enquiry or question directly! In this milestone episode - out 10th episode of the Practice Partners Podcast, we tackle one of the most complex aspects of running a healthcare practice: the dynamic relationship between owners and managers. With their unique and differing perspectives, priorities, and leadership styles, disagreements are inevitable—but so is the opportunity for growth....

Send us your enquiry or question directly! In this lively episode of the Practice Partners Podcast , Zac flips the script and puts our Director, Ami Assigal , in the hot seat! 🔥 Get ready for a fun and insightful conversation covering: ✅ All things general practice and healthcare ✅ Ami’s take on leadership and building a thriving team ✅ Tips on personal development and staying ahead in the ind...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , we dive into the world of marketing and promotion for healthcare businesses. Discover how to: ✅ Promote your practice while staying compliant with AHPRA and RACGP guidelines ✅ Use cost-effective marketing strategies that actually work ✅ Implement practical tips and tricks to boost your visibility and g...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , we’re diving into the essentials of quality improvement and how to make it manageable for your practice. We cover: ✅ The importance of PDSA documents and how to use them effectively ✅ Building a clear improvement structure for sustainable growth ✅ Strategies for involving your team in the process ✅ Ho...

Send us your enquiry or question directly! In this episode, we’re breaking down facility fees and how they can transform the management of stock and finances in your treatment room! From wound dressings to iron infusions , discover how to appropriately remunerate the practice for all the services you provide. We also provide a number of great tips, tricks, and resources throughout the episode – so...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , Ami and Zac tackle the crucial process of recruitment and share their tried-and-true methods for finding the right team members. From exploring cost-effective advertising platforms to understanding when to use agencies, they break down the recruitment process step by step. They discuss the essential docum...

Send us your enquiry or question directly! Meet Ami and Zac, the dynamic duo behind the Practice Partners Podcast ! Ami and Zac bring their unique perspectives, humour, and expertise to the world of healthcare business management. In this trailer, get to know the  voices behind the mic as they share their journey of running Innovate Health, their insights as consultants with Practice Partners, and...

Send us your enquiry or question directly! In the debut episode of the Practice Partners Podcast , Ami and Zac dive into the essential topic of leadership in the healthcare setting. They explore what it means to mentor staff, navigate the journey of becoming an effective leader, and foster high-performing teams. Drawing on the Tuckman’s Model of group development (Forming, Storming, Norming, and P...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , Ami and Zac shine a spotlight on the induction process. From crafting effective checklists and resources to keeping inductions smooth and streamlined, they share practical tips and tricks for setting new team members up for success. Discover how to document processes for future reference, avoid clunky or...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , Ami and Zac tackle the often-dreaded but crucial topic of Human Resources. From contracts to awards, documentation, and staff leave, they break down the essentials of HR in a way that’s clear, practical, and easy to understand. Learn how to navigate the complexities of HR, including laws and regulations,...

Send us your enquiry or question directly! In this episode of the Practice Partners Podcast , Ami and Zac dive into the transformative power of comprehensive care and its ability to deliver better health outcomes for patients. They explore KPIs, resources, and strategies to guide doctors and practitioners in shifting from reactive to proactive healthcare services. Learn how to educate patients abo...