Practice Acceleration Podcast

Any organisation, in any industry, has its share of challenges. Healthcare businesses are no different. They must juggle many balls simultaneously while complying with an ever-changing landscape of regulations. It can be difficult to stay ahead of the curve and maintain a profitable enterprise. As a business owner, you are always looking for ways to improve your bottom line. You might be thinking...

Are team meetings a necessary evil in your workplace? Do they often feel like a waste of time, with people talking over each other and not really getting anything done? If this is the case, it's time to start supercharging your team meetings.  Team meetings are important for a variety of reasons. They provide an opportunity for team members to share information, give updates on projects, and brain...

As a healthcare provider, you know that social media can be a powerful tool for connecting with potential patients. But with so many platforms and options out there, it can be hard to know where to start. If you're looking for quick results, though, Facebook should be at the top of your list. There are over 2 billion active users on Facebook, which means there's a good chance your target audience...

Patient cancelling appointments is a frustrating reality for all medical practices. Cancellations often happen at the last minute, resulting in lost revenue for the practice and wasted time for both staff and patients. In addition, cancellations can have a negative impact on the morale of your staff and other patients who are waiting for an appointment. This is because when one patient cancels, it...

Successful business owners will tell you that there are inevitable roadblocks along the way to success. Whether it's a difficult client, a challenging project, or simply bad luck, every business owner has to face these obstacles at some point.  However, what separates the successful from the unsuccessful is the ability to acknowledge these roadblocks and learn from them. By understanding what went...

Is your medical practice struggling to bring in more high-paying patients? It's not uncommon for practices to find themselves in this situation. In fact, in today's economy, it is more important than ever for hospitals and healthcare facilities to attract high-paying patients.  This is because the cost of medical care is rising faster than the rate of inflation. This means that if you want to stay...

You may have seen in your Facebook News Feed that your friends have "Liked" a health care organization's page. Or you may have even clicked on one of those advertisements. If you're like most people, you're probably wondering what the big deal is. What can these organizations do for me? Why should I like their page or even consider them as a provider?  Well, in the digital age, more and more peopl...

Every business owner knows that growth is essential to the success of their enterprise. However, not all growth is created equal. Many businesses try to grow too quickly, leading to cash flow issues and an inability to meet customer demands.  On the other hand, businesses that grow too slowly can miss out on opportunities and fail to reach their full potential. The key is to strike a balance betwe...

A lot of people might be wondering why they should even bother growing their practice. After all, they may have a comfortable number of clients and don't really need more work.  But there are a lot of good reasons to grow your practice, even if it doesn't seem necessary at first. The thing is, there are a lot of different ways to grow your practice.  And, the best way to find out what works is to...

It's no secret that keeping your patients engaged is key to a successful practice. But what if they stop coming in? Creating a strategy for patient reactivation is essential.  Patient reactivation is the process of engaging inactive patients in order to re-engage them with your practice. This involves reaching out to them and reminding them of the great care they received from your organization. T...

A healthcare professional's job is never done. Even when they're not physically seeing patients in their office, they're working on getting new patients.  They may be meeting with insurance representatives to make sure their services are covered, or they may be giving talks to community groups about their area of specialty. They may even be advertising in local publications.  No matter what the me...

Have you ever had a patient cancel an appointment on short notice? If so, you're not alone. In fact, cancelled appointments are a common problem in healthcare. But what's even more common is the fear of rebooking those appointments.  Many practitioners avoid rebooking appointments out of fear that they'll be seen as pushy or needy. As a result, they don't say anything about rebooking at the end of...

We all want to learn from the success stories of others that's why we're giving you exclusive, backstage access to our private member call with Kirsten Montgomery. Kirsten is the owner of Refresh Wellness Centre in Alberta, Canada, an acupuncturist, and a mother of three. These areas keep her busy all throughout the day but despite her schedule, she manages to balance everything out. She gives imp...

We received heaps of positive feedback from our previous episode and there were lots of people asking when the next episode will be released. So without future ado, here it is. To continue our discussion, we take a look at the best marketing lesson we've learned from the healthcare business. These marketing lessons are meant to help grow your practice without having to experience marketing failure...

The journey towards becoming the number one healthcare coaching company across the globe is never easy, it entails lots of failures, especially in the marketing department. Indeed, marketing is a trial and error, and we've tested every single marketing method, so we know what works and what doesn't.  And since we've run through various marketing strategies, this saves you time and effort from fall...

Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don't co...

A diary can be a very personal thing. It can be a place to vent about your day, record your thoughts and feelings, or simply track the events of your life. But did you know that a diary can also be a powerful tool for business success?  By taking the time to record the things you need to do, the people you need to contact, and the goals you need to achieve each day, you can turn your diary into a...

Sounding salesy or pushy is the worst thing you can do when recommending treatment plans for patients. Not only will these push patients away, but it also forfeits your chance to build a lasting relationship with them. Getting objections from patients during consultations is normal. But instead of looking at it as an opportunity for patients to be informed about treatment plans, healthcare profess...

You have been practising for a while now and have things down to a science. You have a well-oiled machine that is your medical practice, but there is always room for improvement. Perhaps you have dreamed of expanding your business by hiring another medical professional or opening up a second location.  But, with so much on your plate already, how can you make this happen? There are a few key thing...

Anyone who has ever worked in an office knows that meetings are a necessary part of the workday. They provide an opportunity for employees to come together and discuss important topics, share ideas, and make decisions.  However, they can also be a huge time-waster. If not managed properly, meetings can quickly become ineffective and unproductive. This is often due to the fact that people who shoul...

The world is in the grip of an epidemic. And no, it's not Zika or Ebola. It's called "busyness." We are all so busy we can hardly stop to breathe. And for many of us, this is a badge of honour.  We think if we're busy, then we must be important and successful. But what if being busy is actually killing our practices? What if all the rushing around is preventing us from achieving our goals? In orde...

Have you ever encountered a toxic staff member in your workplace? This person is the one who always seems to be stirring up drama, causing conflict, and making everyone around them miserable.  If you have, then you know how difficult it can be to deal with this type of person. They can make your working life a living nightmare. Plus, they can also have a negative impact on your mental and physical...

Millions of people are using social media and it keeps on growing. If you're thinking of the best platform to advertise your business, social media is a great place to be.  With the pandemic, we saw a big shift of businesses going online to cater to clients. Social media became a prominent avenue to deliver information about products and services to customers. But with a lot of competition, how do...

There's no doubt that onboarding is an important process for both the new employee and the employer. But it can be hard to know where to start. It's not just about giving them a tour of the office and introducing them to their new coworkers.  There's a lot more that goes into setting up your new staff member for success. Besides, you want to make sure you're doing everything you can to help them f...

In today's economy, it is more important than ever for businesses to find ways to grow and expand. For healthcare businesses, this can be a challenge, but it is not impossible. There are a number of different ways to go about growing your healthcare business, and each has its own set of pros and cons. But growing a healthcare business can be tricky- it's important to make sure you have a solid pla...