Postal Hub podcast

A review of the various parcel delivery options Australia Post has introduced to increase first-time delivery rates. Includes the hits and the flops and the trials!

Liam O'Sullivan, An Post's Director of Mails, talks about DeliveryBox, the personal home locker solution. We also discuss other An Post initiatives to boost first-time parcel delivery rates.

Dog attacks are a daily risk for delivery drivers. Royal Mail's delivery drivers report about seven dog attacks a day across the UK. Now Royal Mail is trying to reduce the number of dog attacks through an annual public awareness campaign called "Dog awareness week". This sits alongside existing driver training.

We discuss crowd-sourced delivery, including bpost's new crowd-sourced delivery app, bringr, Amazon Flex and Uber RUSH. We also discuss post office access, including open hours, 24-hour post offices, Sunday opening, self-service terminals, and much more.

Grocery delivery to the door is nice, but how about delivery straight to your fridge? In this episode, Cathy Morrow Roberson from Logistics Trends and Insights joins me to talk about online grocery shopping and delivering those groceries to customers.

OSCAR, the UPU's new carbon reporting programme, has just been released. Anne-Claire Blet, the UPU's  Expert for Environment and Sustainable Development, joins me to explain the project. Later in the podcast, Cathy Morrow Roberson from Logistics Trends and Insights discusses carbon neutral delivery.

As letter volumes fall and parcel volumes grow, what opportunities are there to combine letter and parcel delivery? In this episode, I briefly outline some of the key considerations for combining letter and parcel delivery. I also talk with Tim Ellison, the Deputy Director of the Postal Museum. The new museum is scheduled to open in London in 2017.

The US Postal Service recently released a report into how direct mail can be used to target millennial voters.  Joining me to discuss this in depth is Brian G Denneny, the US Postal Service’s Executive Director of Sales. Are millennials interested in mail? How does direct mail compare with other forms of political advertising? Cathy Morrow Roberson from Logistics Trends and Insigh...

The European Commission has announced a package of measures that it hopes will make it easier for consumers and companies to buy and sell products and services online across the EU. Postal and regulatory expert Joost Vantomme joins me to give a detailed breakdown of what the proposals will mean for the delivery sector. Cathy Morrow Roberson also joins me to discuss how 3D printing is disrupting th...

Australia Post has set up an online marketplace called Farmhouse Direct, which allows primary producers to sell directly to the public. We go behind the scenes with Australia Post's Viven Astle. Cathy Morrow Roberson from Logistics Trends & Insights discusses DHL's timed deliveries and UPS My Choice.

Money orders are dying, right? Maybe not. Research in the USA shows the money order has a future online and can play its part in e-commerce. In episode 15, Bryant Switzky from the USPS OIG joins me for an in-depth discussion of the future of money orders, and how some post offices are boosting money order sales. Cathy Morrow Roberson also joins me to talk about Amazon's fulfilment centres.

How can postal operators and major parcel operators respond to disruption in the delivery sector? Josh Rowe, CEO of RealAs, joins me for an in-depth discussion of the nature of innovation, in particular how it applies to the delivery sector.

Peter Somers, CEO and owner of e-commerce company SprintPack, discusses the key delivery issues in e-commerce.

The e-commerce delivery market is changing. The relationship dynamic between customers and delivery companies is shifting. Customers are becoming more aware of their delivery options, and are becoming more demanding.

Industry disruptor Uber is swiftly expanding beyond the traditional taxi cab business and taking on the delivery industry with UberRUSH. Will Uber disrupt the delivery market the same way it has the worldwide taxi industry? Joining me to discuss this is David Jinks from Parcel Hero.

Walter Trezek discusses terminal dues â€â€Å" including the imbalance in shipping rates that favours merchants based in some countries â€â€Å" along with the growth in cross-border e-commerce between western countries and south-east Asia, and how delivery is a key component of digital service infrastructure.

I give an overview of Australia Post's moved to a two-speed letters service, and the increase in price of the basic domestic stamp. Charles Prescott from the Global Address Data Association joins me to discuss addressing, monetising addressing, cross-border addressing, and more.

Dr Kristian Sund, founder of the Postal Research Network, joins the podcast to discuss postal strategy, postal research, e-substitution, management practices, competition between posts, and much more.

Fresh delivery is emerging as a key trend in the postal and delivery sectors. We review the market's major players and new entrants, as well as the practical considerations of entering the market. We also discuss postal strategy in the new digitally connected world, and how postal operators must change to remain relevant.

Amazon has acquired a French B2C delivery company, while Singapore Post has invested in an e-commerce company. What do these acquisitions mean for the postal, parcels and e-commerce sectors? Paul Needham from CEP Research joins me for an in-depth discussion.

What role does sustainability play in postal strategy? Derek Osborn discusses how postal thinking is changing, and how we can build a sustainable future for the post and the planet.

The proposed partial privatisation of Poste Italiane is the focus of Episode 4. Thomas Cullen from Transport Intelligence joins me to analyse the privatisation.

Episode 3 is all about the Internet of Things, and applications for the delivery sector. My guests are Alain Roset from La Poste, Richard Wishart from Delivery Management and Jeremy Cocks from Boxillion.

In Episode 2 I talk about Direct Mail with Kimberlee Wells from Whybin\TBWA and click-and-collect with Andrew Starkey from Spiral4/IMRG.

Episode 1 of the Postal Hub podcast, featuring analysis of FedEx's takeover of TNT Express, and e-commerce opportunities for franchised post offices