Podknows Business Network

Are you being realistic in your expected results? Are you headed for depression or progression? "I just want to let you know, most likely you will never accomplish what we have in the podcast industry, because we are the 1% of the 1% of the 1% of the 1% of the 1%. " - Kevin Palmieri, Making Conversations Count - March 2023  In an area with expensive internet? Here's a lower bandwidth version for y...

Are you a long-suffering office IT manager who wishes you could go on holiday without a phone call from work?   In this episode of Techcess , Mark Riddell talks us through the benefits of hiring in co-managed IT services support. If you're an IT manager who dreams of a relaxing holiday without being bombarded with phone calls about IT disasters then you need to listen this week because we've got a...

Can you be more brave as an ADHD entrepreneur? "It was the most mortifying experience of my life. And I'm saying that as a person whose skirt has flown up over her head in front of a bus full of tourists in San Francisco, I would do that every day for the rest of my life before I relived this one experience...." - Katie McManus, Brave Business Coaching In this episode, I, Katie McManus, share my e...

The amount of sensitive information stored on our phones is staggering Financial details, personal messages, banking apps, photos, and contact information are just a few examples of the data that can be accessed through the small glass screen. This is particularly concerning when employees use their phones for work, as they may have access to company systems, including email, contact lists, networ...

How secure is the email in your business?  In this episode of Techcess , Mark Riddell talks about how email is a critical communication tool for your business, but is also one of the most common attack vectors for cyber criminals! And he warns how relying on your Office 365 keeping you safe and protected is not enough! Your Email Service is Not Enough You may think that your email service such as...

Do you know the 5 ways you can get your ADHD brain back to full creativity? "They don't train this sh*t in school. No one knows this stuff. And really the only thing that you're doing by expecting yourself to know the answers to these questions is just being a d*ck to yourself. .." - Katie McManus, Brave Business Coaching If you're struggling to come up with creative content for your business, you...

The whole world is suddenly talking about Artificial Intelligence. From Alexa in your kitchen, to Siri on your phone, AI is already all around us, but new names like ChatGPT, Dall-E, Jasper and more feel like they’ve blown up the internet. These new concepts take things WAY further, helping us to write articles, search the web with natural conversation, generate images, create code, and introduce...

Want to ensure your business information isn't in the hands of criminals on the dark web? Listen now!  In this episode of Techcess , Mark Riddell talks about how easily company information can end up in the hands of criminals on the seedy world of the dark web. He describes the common causes for the problem, and shares how you can ensure it doesn't happen to you. As well as sharing a scary stat ab...

Do you know your ADHD superpower? "And so literally, I had to find different creative ways for me to learn this stupid information so that I wouldn't fail it. I'll never forget buying all these like multicoloured neon index cards..." - Katie McManus, Brave Business Coaching In this episode we explore the positive aspects of ADHD and how to leverage them to your advantage so they become ADHD superp...

Ever tried to buy tickets for a huge event and found the site's collapsed under the strain? The ticket site falls over – usually temporarily – because the server is overloaded with traffic it doesn’t have the capacity for. Criminal  Distributed Denial of Service  attacks – DDoS, for short – exploit the same principle. Listen to this latest Tech Update to find out more!   If you want to check out o...

How to ensure your business doesn't become a victim of its own success when it comes to IT.  In this episode of Techcess , Mark Riddell talks about the growing pains of a business and how to enable business growth without letting IT hold you back.   He discusses the problem of growing the business while still retaining the company's values and customer experience. Keeping the connection As the bus...

AI chatbots have taken the world by storm in recent months... We’ve been having fun asking  ChatGPT  questions, trying to find out how much of our jobs it can do, and even getting it to tell us jokes. But while lots of people have been having fun, cyber criminals have been powering ahead and finding ways to use AI for more sinister purposes. Listen to this latest Tech Update to find out more!   If...

Our positive reviews for managed IT services aren't just bragging material. We're turning them into cash for kids!  Mark  from  m3 Networks talks to Claire Anderson from Radio Tay to get the gossip on this joint fundraising partnership. Radio Tay's Cash for Kids The podcast episode features an interview with Claire Anderson from Radio Tay, who oversees the radio station's "Cash for Kids" project....

To protect your home from an intruder you make sure your doors and windows are all locked and secured. You might go further: build a fence around the perimeter, perhaps even get an angry-looking dog to stand guard. But there’s no point going to all that effort if someone’s already broken in and set up camp in the basement. Listen to this latest Tech Update to find out more!   If you want to check...

LinkedIn is a team sport. Do you have the right players on your team? "You go further and faster, the more you work together. And so that's the thing that companies especially need to focus on is, the more people you can get involved - and I don't mean - just go and dump everyone in the deep end and say, you know, we did two hours of training, you're on your own now. Good luck!" - Michelle J Raymo...

Your cyber security isn't very good. But don't panic! We can easily fix that.  Mark  from  m3 Networks explains why you as the decision maker have the power to overcome your ball sucking cyber security! Getting the right information for securing your business through cyber security As a business owner or the person responsible for IT in the business, it is your responsibility to ensure that the bu...

If you employ anyone aged between 16 and 19, you need to pay special attention to the cyber security training you’re giving your team. A new study has revealed that a host of worrying online behaviour has become almost normalised among many young people. And much of this activity is illegal. We’re not talking serious cyber crime such as ransomware attacks or stealing data. Listen to this latest Te...

You've onboarded with a new IT provider. What's next?  Mark  from  m3 Networks talks us through what the next 30, 60 and 90 days looks like! What happens for your business when the next stage starts? So we're picking up from the day that you are onboarded with your new IT company and what the 30, 60 and 90 days following should look like. Last week I talked about the onboarding process and how you...

Another day, another scam. And this is a sneaky one. Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door. Targets receive a convincing looking email that appears to come from a widely used e-signature platform. Listen to this latest Tech Update to find out more!   If you want to check out our full...

Exposing the fraud around podcast rankings! The podcast rankings you see being humble bragged about on social media are a LIE! I'm here to expose it. I’ve been in the podcasting industry for 22 years this coming April and I've lost count of the number of times I’ve heard people talking about podcast rankings. While podcast rankings can be a great metric to measure your success, there’s a lot of mi...

How can the onboarding process go wrong when you change IT providers?  Mark  from  m3 Networks talks us through the risk you'll be facing when you decide to improve your IT support - and how you can mitigate the risk! What can go wrong when you change IT support provider? Businesses often stick with their IT company despite dissatisfaction due to fear of switching. This fear can sometimes be reali...

How’s the January health kick going? Lots of us take our health seriously – once a year, anyway – and it’s good to spend time thinking about whether you’ve been looking after yourself (and better still, doing something about it). Your doctor would probably like to see you once a year for a health check, just to pick up any small problems and stop them getting worse. It’s exactly the same principle...

How much should you expect to pay for IT support if you're a small business? Mark from m3 Networks shares expertise as a long standing IT support provider, discussing the various pricing models available and the challenges that businesses face when trying to determine the cost of IT support. What does IT support cost for your business? Even if you've got an IT company, you know what it costs from...

It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect. It’s an assumption that’s leading to a sense of ‘tech shame’. Younger workers may have grown up using Snapchat, TikTok and Minecraft, but they’re not always equipped with the skills they need to adapt to the workplace. A recent study has found that one in five employees aged 18 to 29 feel j...

Are you willing to stay S.T.I.L.L. and get focused on your money "So setting your sights is important, right? And again, most people are just reactionary. They are not asking those questions of themselves. Cuz that means you have to like, turn off the TV and sit with it, right? " - Brandon Neely, Making Conversations Count - January 2023  In an area with expensive internet? Here's a lower bandwidt...