Jonathan Feldman
Podcast
Automation & AI
Where to listen?
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Episodes
Human Resources Operations: Workflow Friction, Automation Gaps, and the Practical Role of AI 09.04.2026 22:07
In this episode we dig into where HR functions in small and mid-size organizations are losing time across the six workflows that drive most of the day-to-day work, from recruiting and onboarding to payroll, performance management, compliance tracking, and workforce reporting. We walk through a real employee onboarding workflow step by step in both the manual and automated state, look at what a 22-...
The Small and Mid-Size Law Firm: Workflow Friction, Automation Gaps, and the Practical Role of AI 08.04.2026 20:03
In this episode we look at where small and mid-size law firms are losing attorney and staff time across six core workflows, covering client intake, conflicts and matter opening, document drafting, time tracking and billing, deadline management, and client communication. We walk through a full intake workflow comparison, share what a 12-attorney litigation firm uncovered in their own assessment, an...
The Independent Accounting Firm: Workflow Friction, Automation Gaps, and the Practical Role of AI 07.04.2026 19:37
This episode covers the six places where independent CPA firms and accounting practices are losing the most time, including client document collection, engagement letter management, tax prep review bottlenecks, billing and WIP tracking, onboarding, and capacity management across tax season. We walk through a real tax return workflow from organizer to billing, look at what a 12-person firm found w...
The Independent Insurance Agency: Workflow Friction, Automation Gaps, and the Practical Role of AI 07.04.2026 21:32
In this episode we dig into where independent P&C agencies are losing time and revenue across the six workflows that drive most of the day-to-day work, from COI requests and renewal follow-up to FNOL intake and reporting. We walk through a real renewal workflow step by step in both the manual and automated state, look at what a 15-person commercial lines agency actually found when they audited...
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