Pocket Sized Pep Talks

In this Pocket Sized Pep Talk, you'll learn: One, classic, old school move that needs to be retired... and one we need to keep around! Everyone says that it is important to get out of your comfort zone to be successful... but Stacey says stay IN that comfort zone, and tells you why.    Taken from her new book, Selling From Your Comfort Zone , Stacey provides three key steps that a salesperson must...

A forgotten pair of cufflinks provides a nice reminder of five simple steps in problem solving. In this Pocket Sized Pep Talk, you'll learn a quick way for you to improve your ability to problem solve... and create your own cufflinks!

In this Pocket Sized Pep Talk, you'll learn: • A handful of persuasive techniques for reducing resistance and increasing commitments.   • How to create trust while reducing resistance.   • The value of avoiding the word YOU in a conversation and that word's relationship to self image.   • How to successfully leverage seven stages of potentially contentious conversations.  • The Disciplined Listeni...

Want to find out who is responsible for making purchase decisions? It's a delicate dance, because you can’t ignore the person you’re speaking to, but you want to speak to the decision maker. In this Pocket Sized Pep Talk you'll learn a simple question you can ask that will not damage the ego of the person you are speaking to... and get at the right answer!

In this Pocket Sized Pep Talk, you'll learn: - The differences between authenticity and sincerity. - The similarities between the authenticity and sincerity. - Step you can take to become more sincere. - Ways to help others who struggle with convincing others of his or her authenticity.  

When I hear a client ask me how to measure the success of a training program, it’s music to my ears. The problem is usually the NEXT question that's asked, and in this Pocket Sized Pep Talk I'll tell you what it is, and how to address it...

In this Pocket Sized Pep Talks, you'll learn: • Ways to stop focusing on the traditional measurements of success like promotions, prestige and status, and turn our attention to a path of personal discovery.   • Various problems with climbing the traditional corporate ladder.   • The concept behind Ladderburning. What is it, and how he came up with this concept? • How  the great resignation affects...

As a licensed live auctioneer, occasionally groups bid on items that I am asked to attend. Recently, I was part of a wine tasting trip that did just that. Who knew a simple trip like this, with a group of people I had never met, would provide a nice reminder about the importance of balance. In this Pocket Sized Pep Talk, you'll learn the importance of balance...

In this Pocket Sized Pep Talk, you'll learn: How Simon rebounded from a company that went from earning 150 million dollars... to zero. How to deal with a business that are failing. His process for being, "a student of happiness." Two of the most powerful lessons Simon has learned about selling. A fascinating look at luck, and its role in success.   

When is the telling of a story hazardous to another person’s health? The answer is when it creates unnecessary drama in another person’s mind. Confused? In this Pocket Sized Pep Talk you’ll understand just what I’m talking about!

In this Pocket Sized Pep Talk, you'll learn: After raising three sons, working for her degree, being certified as a hypnotherapist, being a life coach, and giving her Ted Talk a the age of 87... and what put her on this path! What we all can do to be healthier, have better relationships, and be better at work. What  you can do to handle stress. Use Eileen's  “I AM Process” to eliminate negatives i...

I have always been a fan of Angelo Dundee, a boxing trainer and corner man. In this quick, Pocket Sized Pep Talk, you’ll understand why I felt a need to pay tribute to this legend in boxing, and end up with two, wonderful lessons!

In this Pocket Sized Pep Talk, you'll learn: What Bill means by “Frictionless" customer service.   The impact frictionless customer service has on customer service costs. A handful of questions that reveal if being frictionless is right for your business. Why the customers’ experience is far more important than price in the customer's eyes. Steps you can create to refocus your entire business on s...

Every now and then, when we're hungry for business we can hear certain voices in our head that can get us into trouble. In this Pocket Sized Pep Talk we're going to make sure you don't succumb to those voices, and that desire for a piece of business... when we’re not really the right person for the job.

In this Pocket Sized Pep Talk, you'll learn: • Humans are driven by fear, particularly fear of change, but Steve feels its roots are much deeper than they appear — particularly when it comes to deploying digital transformation successfully.    • How to overcome ingrained fear of change and how this fear of change threatens the adoption of new technology.  Steve discusses how do to resolve this. •...

It’s amazing how a simple word can change the entire intent of any conversation. In this Pocket Sized Pep Talk you’ll see just what I mean!

In this Pocket Sized Pep Talk, you'll learn: Why sales techniques widely taught at conferences and seminars are “installing mental limitations in others, not removing them.”  What should and should not be taught in sales training. Thoughts on teaching the language of persuasion. A conversation about the need to ignite the pride, purpose, and respect to professional selling.  Some of the biggest mi...

Want to learn one of the biggest secrets of giving a presentation? In this quick, Pocket Sized Pep Talk, you'll learn a key element of speaking that NO ONE talks about. Spoiler alert before you listen: It doesn’t come from the body of the presentation!

In this Pocket Sized Pep Talk, you'll learn: Why we’re missing out on key opportunities to sell our services or products.  What causes this mistake. The mistake most business owners make by trying to do everything themselves. Pam's view of sales training; what she likes and doesn't like. How to find the perfect partners to grow your business. How social media, although a valuable business tool, ca...

When was the last time someone complimented you personally, or professionally, and how did you handle it? If you are like most people, you probably didn’t accept that compliment all that well. In this quick Pocket Sized Pep Talk you learn why that is, but but more importantly, what you can do about it!

In this Pocket Sized Pep Talk, you'll learn: The fallacy of how marketing is typically taught and practiced.   How to make “marketing can be as natural as talking to a friend." How you define your personal brand and who needs one.  How do you guide your clients to discover their unique value. Why any given marketing tactic works for some people and not for others. The importance of mentors and men...

Do you ever find yourself smiling and thinking fondly of the kindness someone extended to you or your family? These people have a tendency to disappear, but in this quick, five-minute Pocket Sized Pep Talk you'll learn that thanking them is important for both parties...

In this Pocket Sized Pep Talk, you'll learn: What makes his book , Why I Find You Irritating: Navigating Generational Friction at Work   different than others on the topic. What distinguishes the stages of life from generation to generation. An interesting conversation regarding feedback and performance appraisals, and why they do more harm than good. How  mentoring changed over the years and why...

It’s a stumbling block for all of us, but sometimes we have to ask questions that are going to make another person feel pain. In this five-minute Pocket Sized Pep Talk, amongst other things, you'll learn asking the tougher questions is one of the kindest things you can do for another individual.

In this Pocket Sized Pep Talk, you'll learn: What led John to write the book, The Covenant Secret: An Inspirational Tale About Uncovering the 7 Master Keys of Wisdom and Wealth How influence is a powerful lever in relationships.   John's " 7 Master Keys" and the benefits a person will experience from them. A key misconception that is holding people back from their full potential. His take on the a...