PMP Industry Insiders

In pest control, field technicians are your direct link to the customer. On this episode, Dan and Donnie walk through why and how to implement systems to ensure you're finding, training and retaining the best techs in the business.

On this week's episode, Donnie quizzes Dan on what's a true cash emergency, how and why it happens, and how to prevent a cash crisis from occurring in the future.

What role should search engine optimization play in today's digital marketing strategy? Is SEO still valuable for field service businesses like pest control companies? Coalmarch's Senior SEO Manager, Jay Stalls, shares his perspective along with strategies companies can use to tackle SEO challenges.

Emily Thomas Kendrick and Tim Pollard discuss how they approach employee recognition at Arrow Exterminators in Atlanta. They cover the business case for doing so, their philosophy, and their advice for other operators.  

Sarah Verlinger is back by popular demand to share the tactics Triangle Home Services uses to keep good staff, improve employee retention, and foster an overall positive company culture.

Verne Harnish, bestselling author, speaker and founder of the Entrepreneurs’ Organization (EO), joins the podcast to discuss the importance of fundamentals (people, strategy, execution and cash), in addition to what inspired him about Rockefeller and how many of his concepts come from 'Good to Great' author Jim Collins.

In this episode, Donnie and Dan review ways to encourage pest and lawn technicians to generate leads and close sales. They cover training, incentives, technology and automation tools, among other considerations.

Dan and Donnie are back to discuss the wild ride that was 2021 and what's in the cards for 2022. They cover COVID impacts, technology, industry growth, taxes, and what's likely to happen with mergers and acquisitions.

What will happen as two of the top three firms in the pest control industry combine into one? Dan and Donnie look at the deal from a big picture standpoint and speculate how it will affect M&A, other companies and more.

HR pro, Sarah Verlinger discusses Triangle Home Services' approach to attracting and screening candidates; onboarding new team members; retaining key players; and developing company culture.

PCO Bookkeepers' Managing Member Anthony Pepe joins the podcast to discuss the importance of having a financial process and how to implement one. He also covers tax planning, budgeting and developing a scorecard.

Dan and Donnie share their takeaways from the pest control industry's first in-person national trade show in two years. They cover the rise of M&A valuations, the proliferation of software and technology suppliers, the expansion of the pest market and more.

Darren Valencia, vice president of wholesale specialty insurance distributor CRC Group, joins the podcast to help pest management professionals better understand Employment Practices Liability Insurance and cyber coverage.

Whether you're looking to sell your business now or down the road, tune in to this must-listen episode to hear Dan and Donnie interview Brian Schoonmaker, former owner of Capitol Pest. He recently sold his firm to American Pest for one of the industry's highest multiples.

Tune in to hear Donnie and Dan analyze marketing data, the Pest Index, tax updates, supply chain issues, the labor market, inflation and other issues currently affecting pest control and lawn care operators.

Dan and Donnie are thrilled to welcome small business icon Michael E. Gerber to the podcast! They discuss taking 'E-Myth' principles to the next level, what all successful entrepreneurs have in common, how to handle staffing struggles and much more.

Sheri Spencer Bachman, president of Pest Control Business Coach and former owner of Spencer Pest Services, joins the podcast to share tools for streamlining your business and how to break the cycle of working all the time but feeling like you're never caught up.

Dan and Donnie talk with Triangle Pest Control's Josh Baker. They discuss what a Chief Administrative Officer does, the benefits of a well-run office, and the technology and systems that make the biggest impact.

McCauley Services CEO Justin McCauley discusses his journey into leadership roles at the state and national association, the biggest issues facing the pest control industry and how he plans to approach them.  

Patrick Quigley, a veteran pest control industry sales consultant, gives Dan and Donnie practical advice for training, motivating and hiring sales people in this week's episode.

Coalmarch's resident experts Rachel Betterbid and Rachel Kirkpatrick join the podcast to school pest control operators on marketing moves they should consider now to drive growth in the future.

Attorney, Mark Ruff, joins the podcast to share his expertise in several areas, including wood-destroying organism inspection reports, repair and re-treatment contracts, noncompete agreements, corporate mergers and acquisitions and other topics relevant to pest control operators.

Matt Whiting, who handles mergers and acquisitions for Orkin and other Rollins brands, gives us his take on the pest control M&A market's high valuations, different types of buyers and deals, how pest control companies can increase their values and more.

With the rise of the Delta variant, Jean Seawright is back to walk us through the latest information related to COVID-19 and the workplace. We cover CDC updates, masks, vaccines and a lot more.

Dan Gordon and Donnie Shelton discuss the state of the pest and lawn markets after the first half of 2021 and look ahead to the second half of the year. They discuss digital marketing, a Google algorithm update, the M&A market and much more.