PM Collective - The ART of Property Management

Send us Fan Mail Concept of energy management and its effect on productivity Importance of aligning tasks with personal energy levels Recognition of high, mid, and low energy zones Comparison of personal energy to a phone battery Strategies for scheduling tasks based on energy levels Recommendations for high-energy tasks versus low-energy tasks Acknowledgment of daily fluctuations in energy levels...

Send us Fan Mail We explore the importance of wellness and self-care in the real estate industry with special guest Storm Dawson, former real estate professional turned wellness advocate and founder of Nova X Solutions. Our conversation reveals practical, micro-wellness habits that fit into busy schedules while combating burnout before it happens. • Storm's transition from a 13-year real esta...

Send us Fan Mail Tomás Fonseca from Icons of Real Estate shares how podcasting can transform your property management business by creating valuable content and building strategic relationships. We explore the frameworks that have helped over 70 real estate podcasts convert conversations into business opportunities. • Building a podcast with two avenues of growth - content creation and relationship...

Send us Fan Mail Nadia Rawson shares her journey from Dubai to Australia and how she balances dual roles as both a property manager and BDM while maintaining family priorities and professional growth. Her experience highlights the importance of finding the right workplace culture that offers support, mentorship, and flexibility for property professionals. • Moved to Australia in 2016 from Dubai, n...

Send us Fan Mail KPI and bonus structures in property management are highly dependent on team structure and should be implemented thoughtfully with focus on rewarding performance that exceeds standard expectations rather than basic job functions.  • The "Keep It Budget" gives property managers their full bonus upfront which gets reduced for avoidable mistakes • "Profit Per Portfolio...

Send us Fan Mail Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration. • Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups • The myth of needing expensive...

Send us Fan Mail Cecille Weldon from WeldonCo shares her expertise on the hidden value drivers in property that are transforming the real estate industry, with a focus on energy efficiency features that benefit investors, property managers, and renters alike.  • Better homes for Australians is Cecille's big "why" and driving passion • Property professionals are often missing opportu...

Send us Fan Mail Shannon from Property Assist joins us to explore how controlling behaviors in property management businesses can limit growth and create unnecessary stress for both owners and teams. • Shannon's outsourcing business has expanded to Adelaide, Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, and Perth • Controlling behavior often stems from high standards and unwillingn...

Send us Fan Mail Louisianna Giumelli shares her journey of taking over Choice Property Group, a 32-year legacy real estate business, and how she's refreshing the brand while honoring its history. • Started in real estate 12 years ago working through leasing, property management, sales and corporate roles • Originally approached her former employer about buying just his portfolio, but was offe...

Send us Fan Mail Martina from Properteasy shares how visual compliance management systems transform property management from stressful to enjoyable, allowing property managers to provide better service and add value to their rent rolls. • Property compliance viewed as a "big beast" causing stress for many property managers • Properteasy was born from frustration with managing compliance...

Send us Fan Mail Every problem has two potential solutions - often polar opposites - but we typically fixate on just one comfortable option. Developing the ability to see and prepare for alternative solutions is critical for business resilience and long-term success. • Being overstaffed presents two options: aggressive growth or making someone redundant • When unable to find a property manager, co...

Send us Fan Mail The property investor landscape has dramatically transformed over the past two decades, requiring property managers to adapt their approaches and services to remain relevant. Understanding these changes is essential for developing effective strategies to better serve modern investors and build lasting client relationships. • Shift from accidental to intentional landlords with more...

Send us Fan Mail Three critical factors real estate professionals should consider before committing to their next conference: goal alignment, genuine value versus FOMO, and energy investment. Making strategic choices about professional development opportunities ensures you're growing your business rather than collecting unused notes or attending events that drain your resources without adequa...

Send us Fan Mail Property management business owners need to recognize the true value of people leaders and operations managers as vital revenue generators through client retention, not just as overhead costs. A thriving property management business needs leadership that supports the team, prevents client churn, and creates systems that allow the business to scale effectively. • Retention is reven...

Send us Fan Mail David Blumenfeld, co-founder of PropTech consulting firm NextRivet, shares insights from his journey in the real estate technology space and explores whether PropTech is moving too quickly for the real estate industry to adapt. • Began career with Westfield Labs in 2012, focusing on digital integration with physical shopping centers • NextRivet helps companies bridge the gap betwe...

Send us Fan Mail Exploring the ideal balance between property management capacity and quality of service is essential for business success. The emphasis is on understanding that increasing property numbers does not necessarily mean compromising service levels.  - Discussion on the importance of having proper capacity for property managers  - Smart tech implementation by successful property manager...

Send us Fan Mail This episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties. • Revisiting property management capacity ratios and their implications  • Discussing misconceptions about service quality and property vol...

Send us Fan Mail This episode was inspired by some fan mail I received about the vital concept of capacity management in property management, emphasizing its impact on profitability and team culture. We unpack the myths about property manager ratios, the importance of tech stacks, and the balance between workload and job satisfaction. • Understanding capacity as a key to better financials  • Impor...

Send us Fan Mail Join us for a great conversation with Pat Mears from Rubix Realty Property Management, who shares his remarkable journey from a high school graduate to a property management expert. Discover how Pat's commitment to his values and interests led him to resist the allure of sales and instead embrace a career offering stability and routine, ultimately leading to long-term success...

Send us Fan Mail Philanthropic investing is reshaping the property landscape by creating opportunities for both investors and families in need. The conversation highlights the role of property managers in fostering connections while challenging stereotypes of investors.  • Exploring the true meaning of philanthropic investing  • Understanding investors' motivations and perspectives  • The cru...

Send us Fan Mail Challenges faced by families affected by domestic violence in the rental market. The role and concept of impact agents in supporting these families. Misconceptions property managers have about renting to families with a history of domestic violence. The importance of human connection and understanding in property management. Education and training provided to families to help them...

Send us Fan Mail In this episode, the host and Leigh Sinclair, from Imagine Futures, explore the vital role property managers play in supporting their communities, especially tenants facing financial difficulties. The discussion centers on "working with purpose," highlighting proactive measures and community engagement. Key takeaways include: Community Resources: Adding financial counsel...

Send us Fan Mail Importance of goal setting and actionable steps in property management Challenges of setting goals without a clear plan Need for continuous learning and professional development Value of diverse resources like podcasts and books for inspiration Intentional networking and building industry connections Addressing mindset challenges such as procrastination and fear of failure Establi...

Send us Fan Mail Strategies for business owners in the property management sector to differentiate themselves in 2025. Importance of standing out in a saturated market. Rethinking traditional fee schedules to enhance value propositions. Utilizing less saturated social media platforms for marketing. Creating a webinar series to establish thought leadership. Collaborating with industry experts to en...

Send us Fan Mail Skye had some really big goals she wanted to reach....spoiler alert! She didn't reach them at our 12 week check in, but she has shared her story of our life has looked these last few months and how her success has still been incredible considering she threw in a three trips/holidays during this time.  This conversation is about setting goals, the mindset when they are not ach...