Pivot Dental Solutions

Real Talk-Loyal Team Members! What does having a "loyal" team member mean to you? Is it a unicorn employee who stay with you for their entire career? Or is it a team member who helps drive results and is always interviewing for the job they have? Have you had 4 of your 7 team members out at the same time? We sure have! Our self managed team helped us onboard new team members when this situation ar...

We are being vulnerable to dive deeper into some of these topics and how they relate to our upcoming Building Self Managed Team webinar! Have you ever had "loyal" team members who have broken your trust at the expense of your business? Have you had to replace your entire staff multiple times? Do you know what time your checking account registers reset each night so you can plan out what is require...

️ **Toolbox Tuesday: Enhancing Patient Care Services in Week 6 of Front Office Onboarding** Welcome to another episode of Toolbox Tuesday! As we reach Week 6 of our First 400 Front Office Onboarding series, we delve into the integral role of patient care services. This week, we emphasize the importance of equipping your front office team with the knowledge and tools necessary to effectively commun...

️ **Toolbox Tuesday: Mastering AR Follow-Ups in Week 5 of Front Office Onboarding** Join us for another enriching episode of Toolbox Tuesday as we move into Week 5 of our First 400 Front Office Onboarding series. This week, we focus on Accounts Receivable (AR) follow-ups, a crucial yet often overlooked aspect of maintaining a thriving dental practice. In this episode, we confront the "not-so-fun"...

️ **Toolbox Tuesday: Mastering Insurance Conversations & Overcoming Week 4 Challenges** Welcome to another insightful episode of Toolbox Tuesday with Pathway Dental Solutions! As we continue with Week 4 of our First 400 Front Office Onboarding series, we dive into the complexities and intricacies of insurance billing—a topic that often comes with its fair share of challenges. In this episode,...

Week 3 - Mastering Communication and Addressing Internal Objections Welcome back to another engaging episode of Toolbox Tuesday at Pathway Dental Solutions! As we dive into week three of our First 400 training program, we focus on a critical component for our front office team members: communication. This week, we explore the art of scripting and effective patient interaction while emphasizing cru...

Welcome back to Toolbox Tuesday at Pathway Dental Solutions! In this second installment of our First 400 training program, we delve into the critical skills that transform our new front office team members into confident contributors. Join us as we continue our step-by-step exploration of our accelerated onboarding journey, reducing training time from six months to just 60 days. This week, we shif...

Welcome to another exciting episode of Toolbox Tuesday by Pathway Dental Solutions! This week, we kick off an enriching new series focused on our First 400 training program designed specifically for front office team members. Join us as we dive deep into the transformative journey that takes our new team members from novice to expert in just 60 days, slashing the traditional onboarding time from 6...

Toolbox Tuesday - Elements of Production Success, Part Four In this engaging episode of Toolbox Tuesday, we concluded our 'Elements of Production Success' series by focusing on how to effectively market dental services beyond traditional methods. We explored critical strategies that help in showcasing a dentist's skills and practices to prospective and current patients. 1. Internal Marketing: High...

Toolbox Tuesday - Elements of Production Success, Part Three In this episode of Toolbox Tuesday, we continued our deep dive into the 'Elements of Production Success' series, focusing on the final aspects of Case Acceptance and transitioning into Efficiency within dental practices. Addressing Case Acceptance: We explored the importance of comparing individual case acceptance rates among providers w...

Welcome to Part Two of our weekly Toolbox Tuesday series at Pathway Dental Solutions! This episode centers on 'Elements of Production Success,' with a specific focus on feedback and case acceptance in dental practices. In this engaging and informative session, our hosts dive into elements of treatment presentation and communication within dental teams, keys to increasing case acceptance, and strat...

Toolbox Tuesday - Unveiling Elements of Production Success: A Doctor’s Journey Welcome to another enlightening episode of Toolbox Tuesday with Pathway Dental Solutions!   This week, we're thrilled to launch our new series, “Elements of Production Success,” by delving into the mindset shifts and pivotal moments that shape a doctor's journey from solo practitioner to team leader and trainer. Join us...

Title: Toolbox Tuesday - Exam Analysis and Evaluation Part 4: Bridging Gaps and Enhancing Team Success Description: Welcome to another exciting episode of Toolbox Tuesday with Pathway Dental Solutions, where we're diving into Part 4 of our series on Exam Analysis and Evaluation. In this episode, we focus on the innovative approach to coaching our dental teams through AI-driven exam transcriptions....

️  Toolbox Tuesday: Exam Flow Series (Part 3) - Evaluating Exams with AI-Driven Insights Welcome back to Toolbox Tuesday! In this week's episode, we continue our Exam Flow Series by exploring how we evaluate our dental exams using advanced AI technology. Discover how we have revolutionized our assessment process to provide objective, immediate feedback that propels our doctors towards million-doll...

️  Toolbox Tuesday: Exam Flow Series (Part 2) - The Nitty Gritty of Effective Exams Welcome back to another episode of Toolbox Tuesday! In this week's podcast, we're diving deeper into the critical elements of the exam process and its direct impact on production. This episode is part 2 of our series on Exam Flow, where we break down the essential components of effective exams that can help your pr...

The Importance of Exam Flow and Its Impact on Production - Part 1 Welcome to the latest episode of "Toolbox Tuesday," where we kick off a new series dedicated to understanding the vital role of exam flow in dental practices and its profound impact on production. In this introductory episode, we dive deep into the challenges and solutions for creating an efficient exam process that drives higher pr...

Toolbox Tuesday Recap: Charging Patients for Credit Card Processing Fees Welcome to another episode of Toolbox Tuesday, the essential podcast series from Pathway Dental Solutions, where we help dentists build profitable practices. This week, we tackled a timely and often sensitive issue: How to start charging patients for credit card processing fees and selecting the right vendors to support this...

Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 4 "Motivating Your Team for Financial Success" **Introduction**: Welcome to the final installment of our four-part On Target Tracking series on Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we wrapped up the series with an essential discussion on motivating the team and engaging them in achieving the practice...

Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 3 Diving Deep into Doctor Scorecards" **Introduction**: Welcome back to Toolbox Tuesday from Pathway Dental Solutions! This week, we’re thrilled to bring you the third installment in our four-part series on the On Target Tracking system. We’ll be examining one of the most potent tools in our repertoire: the Doctor Scorecards, an essen...

Toolbox Tuesday Episode Recap: On Target Tracking Series - Week 2 "Understanding Overhead and Defining Our 'Why'" **Introduction**: Welcome to another insightful episode of Toolbox Tuesday from Pathway Dental Solutions, where we aim to empower dental business owners with practical advice and actionable insights. We're diving into the second installment of our four-part series on the On Target Trac...

Toolbox Tuesday Episode Recap: On Target Tracking Series - Part 1 with Dr. Sten Ericson Episode Title : "Laying the Foundation: Setting Obtainable Production Goals with Dr. Sten Ericson" Introduction : Welcome to another episode of Toolbox Tuesday, your go-to podcast for insightful discussions and actionable advice for dental business owners! This week, we kicked off an exciting four-part series o...

Toolbox Tuesday Recap: Financial and Cancellation Policies Welcome back to another edition of Toolbox Tuesday, the weekly podcast series from Pathway Dental Solutions that equips dentists with the tools and strategies they need to build profitable practices. This week, we tackle a crucial topic: Financial and Cancellation Policies and how supporting these policies can free doctors to focus solely...

Toolbox Tuesday - Overcoming Team Training Objections Welcome to another enlightening episode of Toolbox Tuesday, brought to you by Pathway Dental Solutions! This week, we’re diving deep into our acclaimed First 400 onboarding program. Join us as we explore the ins and outs of effectively integrating this program into your dental practice and addressing the common objections that can arise during...

In this week's episode of Toolbox Tuesday, we continue our comprehensive series on Treatment Presentations, focusing on the step-by-step process our team members use to present a treatment plan to a patient. We also explore how both front office and back office teams have been cross-trained to effectively communicate and present these plans, ensuring a seamless and consistent patient experience. K...