Piece of Work

Frontline turnover rarely shows up in the financials first. It shows up in overtime, scheduling volatility, absenteeism, manager strain, and the slow erosion of service consistency. In this episode of Piece of Work, Dallas Cowboys CFO Tom Walker joins host Eric Glass to examine the moment churn stops being an HR issue and starts becoming a business problem for Finance. The question isn’t whether t...

Your organization may look like it’s moving: meetings are happening, plans are active, teams are pushing harder. But motion isn’t the same as progress. Change fatigue often shows up quietly. Decisions slow down. Managers get overloaded. Adoption looks shallow. Then the cost starts to become visible in productivity, execution, and eventually the P&L. In this episode of Piece of Work , host Eric...

If one of your most important leaders left tomorrow, who could actually step in? Not eventually. Not after a stretch assignment, a development plan, or six months of coaching. Tomorrow. That’s where leadership pipelines get tested. In this episode of Piece of Work , host Eric Glass sits down with Wharton Professor Peter Cappelli and MCC Label CHRO Tatiana Berardinelli to examine why many organizat...

In today’s leaner, flatter organizations, top performers don’t just drive results. They often carry structural weight. But when too much work, knowledge, and decision-making concentrates around a few indispensable people, talent density can quietly become talent dependency. In this episode of Piece of Work , host Eric Glass sits down with Rebecca Kehoe (Professor, Cornell University) and Brandy Ga...

HR leaders have more workforce data than ever. But when metrics get questioned, dashboards create debate, and executives turn to the numbers they trust most, HR’s influence can take a big hit. In this episode, Eric Glass sits down with Stacey Harris (CRO and Managing Partner, Sapient Insights Group ) to explore why workforce data often breaks down under scrutiny, and what it takes for HR to delive...

HR transformation is easy to talk about in broad terms — agility, efficiency, reinvention. But beneath those ambitions are harder questions about leadership depth, execution risk, and the tradeoffs organizations may not fully see until it’s too late. Season 2 of Piece of Work: a Dayforce podcast, premieres May 13. Host Eric Glass connects with top HR leaders and industry experts to unpack the hidd...

Companies are moving fast on AI and assuming reskilling will catch up. But will it? In this special bonus episode, Eric Glass speaks with Sal Khan, Founder and CEO of Khan Academy, about how AI is compressing roles, shifting skill demands, and exposing the limits of traditional reskilling strategies. Together, they examine what happens when organizations offload adaptation to employees, why the ma...

AI is reshaping workplace decisions faster than most organizations can explain. In this episode, host Eric Glass digs in with Sal Khan, founder and CEO of Khan Academy, and Katrina Agusti, CIO of Carhartt, about how leaders can manage AI-driven change without losing trust. From transparency to responsible adoption, they explore what it takes to bring people along when technology moves faster than...

Many employers are pushing for a return to the office — but a segment of today’s top performers isn’t coming back. Even in a softer job market, these workers are prioritizing autonomy and location flexibility in ways that traditional policies can’t easily absorb. In this episode, Eric speaks with Sam Laliberte, founder of Freedom Lifestyle, to unpack why some high-value talent is drawing a firm li...

Career journeys don’t come with directions anymore, and that can leave people feeling lost. Eric connects with Angela Chambers , network news producer turned talent acquisition leader, and Megan Rafuse , therapist and CEO (Shift Collab) about how organizations can support and guide their people when the path to growth is unclear. 

First-time job seekers today face a tough reality. Starter jobs — those first chances to learn and grow — are disappearing. Host Eric Glass connects with YouTuber Andrey Yasinsky and workplace futurist Alexandra Levit to explore how artificial intelligence is reshaping the job market, company structures, and the future of work — and what it means for employers who risk losing their next generation...

Job seekers are hitting “apply” hundreds of times and hearing nothing back. Recruiters are drowning in resumes. And somewhere in the middle, the human connection has been lost. Host Eric Glass talks with UX designer Yazin Joseph and Kirsten Krug (Kansas City Chiefs) to learn what it really feels like to apply and recruit in the age of AI. Together, they explore how tech, empathy, and trust can mak...

Has the feedback sandwich gone stale? It sure looks that way. Host Eric Glass sits down with Kaila Lopez (Morning Brew) and Dr. Karen MacMillan (Ivey Business School) to unpack why sugarcoating feedback leaves teams starving for clarity — and how leaders can build a culture where candor, trust, and two-way conversation are always on the menu.

AI promised to take away our burnout. But what if it’s doing the opposite? Eric Glass sits down with creative strategist Andy Newman (Creative Taxi) and organizational psychologist Dr. Kira Schabram (Penn State) to find out what happens when AI raises expectations faster than it raises productivity — and how leaders can bring their workplace to a healthier temperature.

Why do fewer people want to be managers? Host Eric Glass joins organizational behavior expert Rachel Pacheco (Georgetown University) and HR expert Dan Staley (PwC) to unpack why — and how companies can make leadership a job worth wanting. To explore more about Dayforce, visit www.dayforce.com

It’s no secret that workplace trends come and go — quiet quitting, bare minimum Mondays, mini-retirements. They might seem like passing fads, but they often reveal deeper, lasting shifts in how people show up, lead, and live on the job.  In Piece of Work, a new podcast from Dayforce, host Eric Glass unpacks a different piece of today’s work in every episode — revealing the hidden stories, cultura...