Phorest Software
PhorestFM: Building a Stronger Industry, Together
The salon industry has a lot to be proud of. Phorest has always been in awe of it. The energy. The camaraderie. The creativity. Being a business owner takes courage, but it can sometimes become an isolating, all-consuming reality. Amidst the daily whirlwind of tasks, there’s still the challenge of thinking ahead, of carving a path forward. The PhorestFM podcast celebrates innovative ideas, methods, and perspectives on business management and growth, marketing, leadership, and building great teams and cultures. Launched in 2017, it is hosted by Alex Bélisle-Springer (he/they), Global Education...
Author
Phorest Software
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Podcast website
Latest episode
Jul 6, 2026
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Episodes
Steve Gomez on Resiliency, Leadership & Life Lessons Learned From Adversity 09.11.2023 1:02:41
[272] Adversity comes in all shapes and forms — and it doesn't discriminate. In a slightly different delivery than your weekly PhorestFM episode, business coach Steve Gomez (@saloncoachsjg) will take us on his journey of overcoming pancreatic cancer, underscoring the role of psychological resilience, social support and adaptive coping strategies amid adversity. This episode dives into the essenc...
Daniel Johnson on the Power of Collective Action and Making Sustainability the New Industry Standard 08.11.2023 53:14
[271] Brands such as Vish, Sustain Beauty Co., Ecoheads, Green Circle Salons and Green Salon Collective, are, at this point, all well-known within the global sustainability sphere of the hair and beauty industry. But there's one business, originally known as Affordable Salon Equipment Repair, that began in 1996 as a small beauty equipment servicing business in San Diego, CA, who, years before sust...
Mandy Pulse on Connecting Passion and Purpose With Global Impact Through the Universal Language of Hair 07.11.2023 49:49
[270] For people within the industry wanting to blend their career and giving back initiatives with a global and almost immediate impact, empowering individuals living in conditions of poverty by equipping them with the necessary resources to not only survive but thrive with a career in the salon industry helps them connect to a larger purpose through the universal language of hair. Mandy Pulse (...
Live From Strategies TBX23 With Robert Miraglia 20.10.2023 21:10
Robert Miraglia — Certified Strategies Coach — joins podcast host Zoé Bélisle-Springer to talk about how he got started with coaching, share some personal stories of salon ownership and give some insight into growing a successful, thriving salon, spa, or medspa with Strategies looks like. Also featured in this episode are Ana & Trent from @RusticSalon and Jessica from Couture Lash Lab . Find...
Live From Strategies TBX23 With Ariel Sims 19.10.2023 18:37
Ariel Sims, Spa Director at Absolutely Fabulous Spa @absolutelyfabulousspa in Frisco, Texas — joins podcast host Zoé Bélisle-Springer to talk about her role within the organization, discuss working with Strategies' coaching, training and systems, and last but not least, the culture shift the team has seen over the past year. Also featured in this episode are Jeff Lingley from @BrushABlowdryBar...
Live From Strategies TBX23 With Katlin Liell-Kok 18.10.2023 22:19
Katlin Liell-Kok @bbysnakes — Education Director/Manager & Purefessional Colorist at Omagi Salon & Spa — joins podcast host Zoé Bélisle-Springer to talk about leadership and what she gets out of going to conferences & events like Strategies' Team-Based Experience as well as share some insight into what went into the salon's application for the "No Compromise Business of the Year" aw...
Live From Strategies TBX23 With Sydney Lopez 17.10.2023 16:10
Sydney Lopez — Rainbow Hair Educator, Social Media Strategist, Hairstylist & Co-Owner (and so much more!) — joins podcast host Zoé Bélisle-Springer to give some insight into the social media lab she designed for TBX23, discuss her experience with growing her platform and audience, the value you bring for your audience and giving back to the hair & beauty industry and community through her...
Live From Strategies TBX23 With Daryl Jenkins 16.10.2023 8:57
Daryl Jenkins — Director of Coaching at Strategies — joins podcast host Zoé Bélisle-Springer to talk about his involvement with Strategies and give some insight into the TBX23 coachability session he led. Also featured in this episode are Kelly Swan from @LetEmHaveItSalon , Nicole Faehn from @blushfargo , and Amanda Maddalena from AM Salon @a.madd_hairdesigns/ . Find out more about Strategies: ht...
Live From Strategies TBX23 With Bruce Hourigan 13.10.2023 10:55
Bruce Hourigan — Strategic Business Advisor at Strategies — joins podcast host Zoé Bélisle-Springer to share how he first got involved with Strategies, how he spends most of his free time, and last but not least, discuss his experience with coaching clients during TBX23. Also featured in this episode are Dana Broslovsky, Ellie Mowbray & Alyssa Breault from @ALDAAesthetics , Sarah Carter from @...
Live From Strategies TBX23 With Neil Ducoff 12.10.2023 12:07
Neil Ducoff — founder of Strategies, guru of team-based compensation, author and named one of 12 business "Legends and Icons" by the annual Serious Business Conference in New Orleans in 2006, amongst many other industry awards & recognitions — joins podcast host Zoé Bélisle-Springer to reflect on 30 years in business and share his thoughts on the Strategies Team-Based Experience 2023 event. Al...
Hether Florman on Giving Back, the Pursuit of Education & the Spark That Ignited a Career 14.08.2023 33:33
[269] Hether Florman, the owner of Salon Hether's ( @salonhethers ) located in Arvada, Colorado, stands out as one of the many professionals in the industry who consistently strive to make a meaningful impact. Not only has she dedicated her entire career to doing hair and making people feel beautiful, but her unwavering dedication to personal growth and learning has also served as an inspirational...
Janine Cannon on Growth and the Secrets Behind Zazou Salon & Academy’s Success 07.08.2023 48:37
[268] People don't leave companies; they leave leadership. If you agree, you already have one point in common with Zazou Salon and Academy's leadership team. Established by Bruce Peters in 1992, the salon's dedication to providing outstanding customer service, fostering a positive and fun work environment and giving back to the community has yet to fail its team and, therefore, the business's succ...
You Asked, We Listened: Get Ready for the Phorest Summer Collection 24.07.2023 57:27
[267] The Summer Collection, like everything else at Phorest, was designed to better help you manage your business with Phorest and started from conversations with real business owners and their teams. To celebrate this release and its transformational updates, this hourlong episode focuses on four specific features: the Phorest Ads Manager, PhorestGo 2.0, Expert Recommendations and Premium Consul...
Peter Borg On Entrepreneurship, Hard Work Ethics & The Stories That Shaped An Independent Business 01.05.2023 57:54
[266] Every salon owner has a different story. Different perspectives, values and influences that all shape the type of business they run. In this episode, we sit down with a long-time PhorestFM listener and owner based out of South London. Meet Peter Borg, Salon Founder & Managing Director of Queen B Luxury Nail & Beauty Lounge. Peter shares his entrepreneurial journey from managing a car...
Brianna Myors on Family Violence & Supporting Salon Professionals as Champions of Change (HaiR-3Rs) 24.04.2023 58:30
[265] Hair3Rs exists under the parent organisation FVREE, which supports Victim Survivors and works on breaking the cycle of family violence. Launched in 2018 as a pilot program for Melbourne salon professionals, the training was so successful that HaiR-3Rs is now available to salon professionals across Australia. On this week's episode, Program Manager Brianna Myors joins PhorestFM to discuss the...
Greg Clarke on Releasing Our Resistance to Change 17.04.2023 55:17
[264] Links: Follow Greg on Instagram: @greg_clarke_gc Learn more about Amica Eco Hairdressing: https://amicaecohairdressing.ie/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Audio Z : Montreal's cutting-edge post-production studio for creative minds looking t...
Verna Wall on Research at Phorest and Success Stories From the Salon Floor 10.04.2023 34:10
[263] For the past 12 months, Verna Wall (Research Manager), Rich Cullen (Lead Product Designer) and the Phorest Research Team have been on the road visiting salons and on Zoom, starting conversations with business owners all over the world. They've been looking at the data and asking questions, all with a simple motive: to find out what the best salons are doing to be successful. Featuring Verna...
Colleen Camp on How to Approach Hair Loss Conversations With Expertise and Care 03.04.2023 40:17
[262] Global Director of Education at BosleyMD, Colleen Camp ( @thinninghairexpertstylist ), is an education authority in the hair loss community and a sought-after expert regarding COVID hair loss in women, PCOS, postpartum, Anagen Eluvium, including treatment and prevention. In this episode, Colleen shares her valuable insights on the various causes of hair loss and the best ways to support thos...
Frank Di Lusso on the Gambles You Can’t Afford Not to Take 13.03.2023 46:24
[261] Links: Follow Frank on Instagram: @frankdilusso Learn more about Frank Di Lusso Hair: https://www.frankdilusso.com/ Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm This episode was edited and mixed by Aud...
Live From The Salon Owners Summit 2023 With Geno Stampora 10.03.2023 12:47
Geno Stampora — one of the most celebrated and awarded artists in beauty, an outstanding role model, industry expert and business guru — joins podcast host Zoé Bélisle-Springer for a remote interview on beauty beyond boundaries. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Get in touch with Geno Stampora: geno@genostampora.com Read the transcript and sub...
Live From The Salon Owners Summit 2023 With Sophia Hilton 09.03.2023 13:02
Sophia Hilton — the multi-award-winning, self-made entrepreneur behind the Not Another brand — joins podcast host Zoé Bélisle-Springer shortly after her main stage presentation to discuss self-responsibility in leadership and how toxic workplace behaviours can show up and be passed on. Get your Salon Owners Summit 2024 tickets now: https://www.salonownersummit.com/tickets Learn more about Not Anot...
Live From The Salon Owners Summit 2023 with Tom Chapman 08.03.2023 16:31
Tom Chapman — inspirational speaker, author and founder of The Lions Barber Collective — joins podcast host Zoé Bélisle-Springer to discuss the Collective's projects and growth since he last was on PhorestFM in 2020. He also shares tips on active listening and spotting signs of behavioural changes, mental health problems and suicidal thoughts in salon clients. Get your Salon Owners Summit 2024 tic...
Live From The Salon Owners Summit 2023 with Derek Anthony & Jill Ruone 07.03.2023 13:04
Derek Anthony & Jill Ruone — the powerhouse team behind Culture Curators — join podcast host Zoé Bélisle-Springer to highlight the need for and discuss why salon owners should focus on creating a great culture within their business alongside being creative, innovative and proactive. They also define Culture Curators' Attraction Formula and Derek's 24-Hour rule. Get your Salon Owners Summit 202...
Live From The Salon Owners Summit 2023 With Jason Everett 06.03.2023 14:21
Jason Everett — founder of the High Performance Salon Academy, salon coach, inspirational speaker and author — joins podcast host Zoé Bélisle-Springer to share his thoughts on the Salon Owners Summit 2023 event. He also discusses his experience of writing a book and explains the difference between internal and external motivation. Get your Salon Owners Summit 2024 tickets now: https://www.salonown...
S07 Launches on March 6th, 2023 27.02.2023 2:11
New episodes of the PhorestFM podcast are coming soon, and this season, we're getting personal! We've been having inspiring conversations with some of the industry's most innovative industry professionals, and we can't wait for you to hear them! Tune in for the seventh season of the show, launching Monday, March 6th, 2023. And just like the overlapping leaves that make the Phorest logo, every conv...
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