Pet Industry Mentor

In this episode, I sit down with one of the most progressive and inspiring leaders in the doggy daycare space, the owner of an incredible farm-style dog care facility that is truly changing what is possible in our industry. We talk about what it really means to run a high-standard daycare, not just in terms of space and facilities, but in training, staff education, dog selection, safety protocols,...

In this episode, I sit down with Aubrey from Bluebell First Aid to talk about one of the most overlooked but most critical parts of pet care: knowing what to do when something goes wrong. We unpack why pet first aid is not just for emergencies but a core responsibility for anyone who owns, works with, or cares for animals. From pet parents to professional walkers, sitters, groomers, trainers, and...

This episode is deeply personal. I share the full story of how partner support has directly shaped my confidence, my decisions and the success of my business. From being with a partner who believed in me so deeply that it made everything feel possible, to being in a relationship where that support disappeared, and then finding my way back to the kind of partnership that allows me to thrive. I talk...

In this episode, I sat down with a fellow dog walker, Abbie - from Abbie’s Dog Walking from the UK for a very honest conversation about online professionalism and the habits that quietly hurt pet care businesses. We talk about the blurred lines between personal sharing and professional presence, and why social media should never be treated like a diary or a therapy outlet when you’re running a bus...

Today I dish out some tough love to you all because I know you need it. Let me just say this - when you DONT make a decision, that IS making a decision. It’s deciding to let your business run its course on its own and call the shots. You can avoid the tough conversations or calls, they always find you. It’s better to be in control of a boat during a storm, rather than being scared and hiding below...

In this episode, I’m joined by Rebecca from Skyline Pet Care, who strongly believes in the power of building connections within the pet industry, and together we unpack where networking genuinely helps and where it can quietly work against business owners. This conversation is intentionally balanced. My guest shares why industry connections, community, and collaboration have played a positive role...

In this episode I sit down with Blake, the founder of an online breeding platform, Doggo AU, that is changing the way people search for puppies. We talk about how he built the idea from the ground up, the gaps he saw within the pet market, and why he believes technology can actually help protect animals rather than make it easier for unethical breeders to hide. Blake shares how his platform screen...

In this episode we talk about the role we play as pet professionals in helping pet parents understand what safe care really looks like. A lot of people genuinely have no idea what to look for when choosing a sitter or walker and they do not always realise the risks involved when they hire someone with no insurance, no qualifications, and no understanding of behaviour or safety. It is not about sca...

This episode is heavy, emotional and important. Today I talk about Arnie, the German Shepherd who was reported missing in Queensland, sparking fear, heartbreak and community concern. As more details unfolded, it became clear that Arnie’s disappearance was not what it first seemed. His life was taken by the person closest to him. Arnie deserved so much better than the end he met. His story is confr...

In this episode, I sit down with Cam Barclay, a highly respected trainer and advocate for dog safety and education. We break down the subtle signals dogs give long before they bark, growl or snap. This conversation is all about prevention, awareness and building confidence around every dog you work with. Whether you’re a pet sitter, walker or dog owner, this episode will change the way you see and...

In this episode, I unpack the key parts of Consumer Law that every pet care professional should understand, not just in Australia, but in other regions too. We talk about how these laws apply to things like deposits, refunds, cancellations, and fair trading, and what that means for the way you run your business. If you’ve ever had a client cancel last minute, ask for a refund after a completed boo...

In this episode, I open up about something that’s been on my mind for a long time - the lack of structure, standards, and accountability in the pet care industry. I’ve seen first hand how much good this industry is capable of, but I’ve also seen what can happen when the wrong people take shortcuts or when basic standards aren’t in place. This episode isn’t about tearing anyone down. It’s about bui...

In this episode, I’m talking about all the common myths and misconceptions about what it’s really like to work in the pet industry. People love to say it’s the dream job, all sunshine, dogs, and flexible hours, but the truth is, it’s hard. It’s emotional. It’s unpredictable. And it takes a lot more grit than people realise. I dive into the comparisons, the judgments, and the things that make this...

A glimpse into the reality - and perhaps a bit of a reality check - regarding life after your pet care business. The hard truth is that no one can, or will work in this industry forever. At some point the party ends, and what are you going to have to show for it? This episode I dive into a small portion of what it was like to sell my business, and the gratitude I have for even being able to sell i...

In this episode, I’m pulling back the curtain and sharing the real, raw mistakes that cost me both money and peace over the years of building my pet care business. These are the lessons I learned the hard way, the ones I wish someone had told me when I started. From hiring too quickly to saying yes when I should’ve said no, every mistake shaped how I do business today. If you’re in the thick of gr...

If I woke up tomorrow with no clients, no systems, and had to start all over again, this is exactly how I’d do it. After running and selling a multi six-figure pet sitting and dog walking business, I’ve made every mistake you can think of. In this episode, I’m sharing what I’d do differently from day one, the mindset I’d have, the systems I’d set up, and the boundaries I’d never skip again. We’ll...

It’s time to stop doing the same thing over and over and hoping for a different result Social media is not just a scrapbook - it’s a tool! Use it wisely. Stand out from the crowd, build relationships, connect! THAT is how we are getting booked in 2025 and into 2026 This episode is short and sweet because I really do want the main point to get across that the same stuff you’re positing and getting...

Are you working hard in your pet sitting or dog walking business but still wondering where all the money goes? In this episode of The Professional Pet Sitter Podcast, I’m unpacking five hidden money leaks that silently drain your profits, and most owners don’t even realize they’re happening. I’ll walk you through: -The everyday habits that cost you thousands without you noticing -Why undercharging...

So many people wonder if pet sitting or dog walking can actually provide a real income, or if it’s just pocket money on the side. In this episode, I’m getting brutally honest about what it really takes to build a business that not only survives, but thrives. I’ll share: -Why hard work and persistence are the backbone of making real money in this industry -The importance of boundaries and valuing y...

In this episode, I’m diving into the essential policies and procedures every pet business owner needs to put in place to create strong foundations and protect both your clients and your team. Having clear systems isn’t just about covering yourself legally, it also builds trust, professionalism, and consistency, which are the backbone of a successful business. I’ll walk you through the non-negotiab...

In this episode, I’m breaking down the top five strategies you can use to turn casual inquiries into committed leads for your pet care business. It’s one thing to get attention, but it’s another to actually convert that interest into paying clients and that’s where the real growth happens. You’ll learn: -How to respond quickly and effectively so inquiries don’t go cold -The importance of having a...

Oh, so you expected there to come a time where business just became easy all the time and nothing ever went wrong? … well let me tell you, that’s just not how it works It doesn’t matter how successful someone is or how long they have been in business - there will never be a time where things don’t fall apart, need fixing, need reassessing, make you want to tear your hair out and question your life...

Join me this week while I give you the total low-down on swapping from working as a “contractor” on certain platforms - for legal reasons all names have been redacted and hilariously dubbed over haha.. I got asked on TikTok the best way to transition to working for yourself independently and I will ALWAYS support and push for this. I will always push for professionalism and fair pay and treatment...

This week I searched through several pet industry forums to find the most commonly asked questions or scenarios you all look for advice or guidance on and gave my take on each From charging for holiday rates, discounts, and what to do if you’re fully booked and something happens to you that means you can’t carry out your work for weeks (or worse - yikes) I have insight into the things I can see yo...

In this episode, we’re clearing up one of the most misunderstood areas in the pet care industry, the difference between a contractor and an employee. I’ve seen so many business owners hire “contractors” when what they’ve really created is an employment situation… and trust me, the ATO won’t look the other way. We’ll break down what defines a contractor vs. an employee (it’s not just about an ABN!)...