Pet Boarding and Daycare Podcast with Dominic Hodgson

Are you still running a “play all day” daycare and wondering why some dogs struggle, staff burn out, and profit stays tight? Do you want to add enrichment… but feel like it will be complicated, expensive, or hard to execute? And what does good enrichment actually look like when it’s done properly — for the dogs, the staff, and the business? In this week’s episode of the Pet Boarding & Daycare...

Do you want to grow your business…without having to cram more dogs into your facility? Are you clear on what business you’re actually in — or are you still pricing your services like everyone else? And what does premium positioning really look like when it’s done properly? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson records while aboard the Barclay Pet Pro Cr...

Do you feel fired up in January… then somehow end up repeating the same harmful patterns by March? Are you working harder every year, but not always seeing that effort translate into momentum and profitability? And what are the most switched-on pet business owners actually doing differently as they head into 2026? In this New Year’s Eve episode, host Dom Hodgson reflects on the close of 2025 and o...

Are you sitting on an untapped revenue stream inside your dog daycare… and barely touching it? Do you understand that enrichment is important, but struggle with structure, consistency, staff buy-in, or selling it confidently? And what actually happens when enrichment stops being “a nice extra” and becomes a core part of how your business runs? In this milestone 100th episode, host Dom Hodgson deli...

What happens when you stop trying to serve everyone and instead build a business around a very specific kind of pet owner? Do you assume cats are “easy,” independent, or somehow less demanding than dogs — and could that assumption be costing your business a huge opportunity? And what does it really take to build a profitable, respected, expert-led business in a niche most of the industry still ove...

Are you unknowingly sitting on a December sales opportunity that could carry your business into 2026? Do you have a plan to turn one-time holiday boarders into long-term, multi-service, high-value clients? Curious as to how gifting your clients can trigger a wave of upsells, future bookings, and repeat spending? In this week’s episode, Dom breaks down why December is one of the richest selling sea...

Ever thought about writing a book to elevate your authority… but convinced yourself you’re “not ready”? Wondering how a simple paper-and-ink asset can transform your marketing, attract affluent clients, and position your facility miles ahead of the competition? And did you get a copy of Mission Enrich, Dom’s brand-new business parable that launched at the Hershey Expo and is already pulling in glo...

Are you staring down Black Friday wondering whether you should run a promo… cut a price… add a bonus… or avoid the whole thing entirely? Ever felt the pressure to “join in” with what other people are doing even when you’re not sure if it will help or harm your business? And want to know EXACTLY how smart daycare and pet resort owners use Black Friday to generate revenue and lock in long-term clien...

Did you miss the Hershey expo and now you’re wondering what game-changing ideas you didn’t hear? Curious why so many facility owners come back from the Pet Boarding & Daycare Expo fired up, focused, and ready to overhaul their pricing? And want to know about your first opportunity to make up for missing Hershey? Hint: it’ll have you cruising into 2026… In this week’s episode, host Dom Hodgson...

Ever wondered what happens when you stop trying to serve everyone and start building a business around what you love most? Are you anxious that there aren’t enough clients in your niche to make it profitable? Then do you want to hear how two home boarders in Lancashire turned their passion for sighthounds into a thriving brand—and soon, a franchise? In this week’s episode, host Dom Hodgson catches...

What happens when you redesign your facility around how dogs actually think, feel, and learn? Could the answer to your staffing stress and client fatigue be hiding in something as simple as a scented wall or a quiet space? And how are the smartest daycare owners using enrichment to raise prices, reduce chaos, and create happier dogs and teams? In this week’s episode, host Dom Hodgson sits down wit...

Is your social media actually driving new clients to your facility or is it just collecting likes? Still relying on a single tactic like Google Ads and wondering why your marketing results have stalled? Curious how AI and authentic storytelling are reshaping how pet resorts attract and convert clients in 2025? In this episode, Dom Hodgson sits down with Juls Scores and Candace Collins from Pet Res...

Want to know how to turn Halloween from a fun gimmick into a genuine profit booster? Curious what’s new at this year’s Hershey Expo—and which sessions you absolutely can’t afford to miss? Or wondering how to finally free yourself from the daily grind by building systems that sell for you 24/7? In this episode, host Dom Hodgson shares his Halloween promotional playbook, packed with proven campaigns...

Do you ever feel like your marketing works one month – and then falls flat the next? Do you struggle work ‘on’ the business when you’re buried under the day-to-day of running your facility? Why do bookings, enquiries, and online engagement seem to happen in waves instead of a steady flow? In this episode, host Dom Hodgson digs into one of the most overlooked secrets of successful pet care business...

Are you coasting toward the holidays when you should be sprinting to the finish line? Worried you might be leaving money on the table in the busiest (and most lucrative) months of the year? Or  are you wondering how to turn this end-of-year rush into momentum that carries you powerfully into 2026? In this episode, Dom Hodgson delivers a high-energy strategy session on how to approach the final qua...

Still assuming your clients are getting their dogs’ faecal tests done at the vet? Worried about parasites spreading in your playgroups – but don’t know where to start with prevention? And how could introducing a simple new service create a fresh revenue stream and set your facility apart from the competition? In this episode, Dom Hodgson is joined by John Beres and Greg Page from Canine Lab Testin...

Wondering how to refresh your services, raise prices with confidence, and get clients excited to spend more? Do you want to roll out an enrichment program but worry that facility is too small, your clients won’t pay for extra’s, or that your staff will struggle with a roll out? Curious what really happens when you attend an industry expo, take action fast, and plug into expert coaching? In this ep...

Are rising costs and shrinking margins making it harder to run your daycare or resort? Curious how to meet the expectations of today’s pet parents without getting stuck in a race to the bottom? Wondering how you can better communicate with younger (Gen Z) dog owners?  In this episode, host Dom Hodgson sits down with Jason Duffy, Chief Operating Officer at Pet Resort Hospitality Group and keynote s...

Do you think that events like dog birthday parties are simply small add-ons with little profit? Would you be surprised to hear that one daycare turned a simple celebration into a $1,500 event that lit up social media and delighted clients? Want to discover how creating aspirational packages unlocks hidden money already sitting in your business? In this episode, host Dom Hodgson sits down with Diam...

Does having cameras in your daycare build trust with your clients – or just create headaches? Worried that live cameras will expose every spill, squabble, or messy moment in your daycare? Did you know that adding cameras can be recurring revenue stream clients are happy to pay for?  In this episode, host Dom Hodgson kicks things off with a stack of September promotion ideas designed to help you bo...

Ever wondered why picking a niche and sticking to it is one of the best ways to grow your daycare profits? Curious how enrichment can transform not just your dogs, but your business too? And what really happens when you stop tolerating bad clients and start building the business you want? In this episode, Dom Hodgson sits down with Kim and Bob Karolides, co-owners of Butter’s House in Massachusett...

Have you ever wanted to combine education, vacation, and real connection with other pet business pros? Curious as to how a luxury dog airline can inspire your next big upsell idea? Still wondering why email marketing consistently outperforms social media when it comes to real results? In this jam-packed episode, host Dom Hodgson spills the beans on a HUGE piece of news, sharing the official announ...

Could your team run your business without you – while you’re busy opening another one? What does “zero staff toxicity” actually look like in a daycare with over 50 employees, and how is it possible? And how does a founder with three facilities, a gym, and a family still find the energy to chase the next big goal? In this powerhouse episode, Dom is joined by his Elite Mastermind member Courtney Bar...

Are you struggling to hire – despite having roles posted for weeks and offering  what you think is “competitive” pay? Did you know there is simple one pricing shift that will instantly fill your hiring pipeline with higher-quality candidates? And the November speaker line-up is revealed.. could this year’s Hershey Expo be the most practical, profit-driven pet business event ever? In this jam-packe...

Do you have rock-solid systems and procedures in place so if you step back from the day to day things continue to grow? Could your team keep things running if you were suddenly out for weeks – or even months? And how do you deal with an overflow of eager clients you feel you just can’t say no to? In Part Two of this powerhouse interview, Dom is joined again by Allison Jacobs of Scouts Honor Pet Re...