People Worth Caring About

In this week’s episode of LTC Heroes , we discuss EHR implementation with Brandon Claps , Chief Information Officer at Loretto . Loretto is a senior care agency in Central New York and is going through a complete overhaul of its information systems, going completely paperless. The episode covers many areas involved in Loretto’s EHR implementation, including how companies in the long-term care indu...

In this week’s episode of LTC Heroes , we meet with Dr. Jeffrey Farber, President and CEO at Jewish Home in New York. We discuss the long-term care industry trends worth talking about, including the good, the bad, and the ugly. The New Jewish Home is a comprehensive, mission-driven nonprofit health care system for older New Yorkers, and it was established in 1848. Jeffrey has been at the company a...

In this week’s episode of the LTC Heroes podcast, we sit down with Rob Liebreich , CEO and President of Goodwin House , to discuss the StrongerMemory program he established. Rob Liebreich was chosen as President and CEO of Goodwin House Incorporated in May 2019. His energy, compassion, and creative drive, as well as his steady leadership in senior living, made him stand out during a competitive si...

In this week’s episode of LTC Heroes , we speak with Matt Alley , Managing Director at Senior Living Investment Brokerage . The company was founded in 1997 and represents both buyers and sellers of Seniors Housing and Long-term Care Communities nationwide. Matt joined the company in 2006, and has won the prestigious National Achievement Award every year since 2009, as well as the President´s and C...

On this week’s episode of LTC Heroes , we speak with Constance Woulard , Nursing Divisional Director at Wellpath Recovery Solutions . Constance has a long career in the long-term care industry, traveling around the country as a consultant for many industries. In the episode, we learn what it takes to be a consultant and discuss the various jobs Constance has experienced. We learn in detail what Co...

In this week’s episode of LTC Heroes , we speak with Donna Kelsey , CEO at American Senior Communities . American Senior Communities offers retirement communities for seniors in your local area. Donna has an impressive professional background in health and long-term care. The episode begins with an icebreaker of Donna sharing her hobbies before she explains what she would change in the long-term c...

In this week’s episode of LTC Heroes , we speak with Randy Gasser, Executive Director at Woodhaven Retirement Community , and Angela Feldbauer, Director of Admissions and Marketing of the same company. The Woodhaven Retirement Community is located in Livonia, Michigan, and offers personalized full-service care for adults aged 55 and older. Most of the episode focuses on the skilled nursing license...

In this episode of the LTC Heroes podcast, Michelle Gramoglia, President and CEO of Woodland Pond at New Paltz joins us to discuss how LTC organizations can effectively collaborate with their wider community. Community Collaboration Michelle explains that when your organization has a strong presence within a community, it’s important to develop symbiotic relationships with other organizations, bus...

In this week’s episode of LTC Heroes, we speak with Patty Talley and Pam Doshier . Both work at Dogwood Villag e : Patty as a Customer and Community Relations Director, and Pam as an Administrator and Executive Director. Dogwood Village is a retirement and assisted living facility in Orange, Virginia. Incredibly, the facility went through the Covid-19 pandemic without having a single resident beco...

In this week’s episode of LTC Heroes , we speak with Troy Bell , CEO at TanaBell Health Services . TanaBell is based in Idaho and provides high-quality health care in Skilled Nursing and Assisted Living facilities. The hour-long episode begins with an icebreaker, with Troy telling us what his favorite hobbies and interests are. He also answers how his current self differs from his past self. Then...

In this episode of the LTC Heroes podcast, Jay Moskowitz , CEO of Vivage , joins us to discuss what you should look for when acquiring LTC facilities, and how he goes about making improvements to these facilities. Acquiring an LTC Facility Jay says any acquisition that you’re interested in needs to make sense for you and your team. In his mind, an acquisition makes sense when the facility is in a...

In this episode of the LTC Heroes podcast, Rosale Lobo , Assistant Professor of Nursing and Health Policy, sits down with us to discuss her approach to nurse training and the importance of nursing documentation. Nurse Training Rosale shares that when training new nurses, she first teaches them about empathizing and understanding people. Without this foundation of interpersonal skills and an abilit...

In this episode of the LTC Heroes podcast, Gretchen Brown , President and CEO of Stonehill Franciscan Services joins us to discuss how to develop an organization by breaking down silos and supporting staff in a productive way. Breaking Down Organizational Silos Gretchen talks about her experience at Stonehill and highlights the importance of forming strong relationships right off the bat with your...

In this episode of the LTC Heroes podcast, Bob Hurlbut and his son Robert Hurlbut of Hurlbut Care Communities join us to discuss some concerning bills being passed that will impact the LTC industry. They also share a variety of tips for running multi-facility LTC communities. Managing a Multi-Facility Care Community With Bob currently serving as the CEO and President of Hurlbut Communities, and Ro...

Benefits of Implementing EHRs In the episode of the LTC Heroes podcast, Charles Oliver, Director of Customer Success at Experience Care, and Ayisha Bradley, QA Informatics Technician at Care Centers Centers Management, sit down with us to discuss the benefits of electronic health records and how to implement them properly. With Ayisha and Charles both having experience in nursing, they talk about...

In this episode of the LTC Heroes podcast, Steve Lindsey, CEO of Garden Spot Village, joins us to discuss how to approach innovation in the LTC industry. Building a Culture of Innovation To start the show, Steve describes innovation simply as “Applying resources and finding new ways to solve real problems.” He says people often overcomplicate innovation by confusing it with creativity, leading the...

On this episode of the LTC Heroes podcast, Mike Wasserman, Past President of the California Association of LTC Medicine, joins us to share his insights on leadership and person centered care in the field of geriatrics. The Field of Geriatrics Mike explains that the difference between the geriatric approach to care and traditional primary care is that geriatrics focuses on the function and quality...

On this episode of the LTC Heroes podcast, Stacey Pickering, Executive Director at Mississippi Veterans Affairs, sits down with us to share his expertise on leadership and branding in the LTC industry. LTC Leadership Stacey points out the fact that you can never be static as a leader. Challenges will arise, you’ll find solutions for those challenges, and the cycle will repeat. The key is to always...

On this episode of the LTC Heroes podcast, Carol Silver-Elliott , President and CEO at Jewish Home Family , sits down with us to discuss the ever-important issue of elder abuse and how we can increase awareness of this problem. Carol starts the episode by defining elder abuse as an intentional act by a trusted caregiver that does harm to an elderly person. This can include physical abuse, verbal a...

The Learning Curve as a New LTC Leader On this episode of the LTC Heroes podcast, Melissa Orth, President and CEO of The Legacy Senior Communities, sits down with us to discuss her journey into LTC and how her organization took the recent Texas power outage in stride. Melissa talks about her experience of transitioning from education to LTC, noting the skills she was able to reapply and the new kn...

How PACE Organizations Deliver Care On this episode of the LTC Heroes podcast, Stephanie Button , VP at PACE CNY , sits down with us to discuss what distinguishes a PACE organization from other LTC organizations. She also discusses how they navigated the challenges associated with the pandemic. Stephanie describes PACE as a philosophy of care that combines home-based care delivery with access to a...

LTC Leadership and Problem Solving On this episode of the LTC Heroes podcast, Todd Andrews , President of the CCRC Division at Asbury Communities Inc., sits down with us to share his experience of developing the people and LTC communities he has served. Todd says his guiding principle throughout his leadership journey has been the concept of “getting to yes.” In other words, how do we get to a poi...

Quality Outcomes in LTC On this episode of the LTC Heroes podcast, Mark Klyczek, President and CEO of Virginia Health Services, sits down with us to share his insight on creating predictable quality outcomes in LTC. When it comes to improving quality, Mark highlights the importance of focussing on small incremental improvements that lead to big lasting change. He notes that quality measures are mu...

Communication as an LTC Leader On this episode of the LTC Heroes podcast, Reed VanderSlik, President and CEO of Baptist Retirement Homes, sits down with us to discuss what effective organizational leadership looks like in our industry. Reed talks about his unique transition from working in the manufacturing industry to entering LTC, and touches on the challenges of understanding regulations and re...

Preventative Medicine On this episode of the LTC Heroes podcast, Dr. Roger Landry , author of Live Long, Die Short , sits down with us to share his experience as a preventive medicine physician with the Air Force and in the LTC industry. Roger opens the episode by describing how his 22 years as an Air Force surgeon shaped his view of preventative medicine and successful aging. He notes that a big...