Mark Concannon
People are the Point with Mark Concannon
Welcome to People are the Point — the podcast where mid-market leaders share what’s really working when it comes to growth, efficiency, and people in the age of AI.Hosted by Mark Concannon, each episode dives into real conversations with CEOs, CXOs, and transformation experts who are using AI and modern strategy to:- Unlock new revenue through smarter sales and marketing- Streamline operations for maximum efficiency- Reshape teams and culture for the future of work
Where to listen?
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Episodes
S02E16 | AI Builds Campaigns Fast But Sales Still Need Human Trust | Amy Barzdukas 31.03.2026 21:26
The “AI will replace marketers” narrative is a broken system myth. What nobody tells you about AI in marketing is this: it’s not eliminating talent it’s exposing outdated strategy, weak thinking, and slow execution. In this powerful conversation, Amy Barzdukas reveals the hidden truth behind AI driven marketing, answer engine optimization, and the uncomfortable reality of staying relevant in the a...
S02E15 | Manufacturing & AI: Humans Still Rule the Factory Floor | Alex Allen 24.03.2026 21:46
In a world obsessed with automation, AI, and robotics, the uncomfortable reality is that humans still outperform machines in complex manufacturing environments. Alex Allen, Chief Operations Officer at James Skinner Baking Company, exposes the hidden truths about AI in production, lean operations, and factory turnarounds. Forget what nobody tells you about instant AI miracles—this is the real story...
S02E14 | AI Adoption Fails Without A Plan Or Accountability | Dean Curtis 17.03.2026 21:04
The AI hype is broken, the sales system is outdated, and most companies are blindly chasing automation without results. This conversation exposes the hidden truth about AI in business, why most teams fail to scale it, and the uncomfortable reality leaders avoid when it comes to real customer experience transformation. If you think AI replaces humans, this episode will challenge everything you beli...
S02E13 | The AI Hype Cycle: Big Promises, Real Risks | Margaret Rogers 10.03.2026 29:28
The AI revolution is being sold as the ultimate productivity miracle, but the uncomfortable reality inside boardrooms is far more complex. Behind the hype of generative AI, automation, and digital transformation lies a broken narrative about how businesses actually evolve. In this powerful conversation, Margaret Rogers, CEO of Pariveda Solutions, reveals the hidden truth about AI adoption, leaders...
S02E12 | Custom Software That Beats Off-The-Shelf Tools | Grace Schroeder 03.03.2026 26:00
The SaaS addiction is breaking your business and nobody wants to say it. Vendor lock in, AI price hikes, bloated tech stacks and outdated automation strategies are silently draining mid market companies. While Big Tech sells you another “AI powered” upgrade, the hidden truth is this: if you don’t own your software and your agents, you don’t own your future. In this explosive conversation, Grace Sc...
S02E11 | Navigating the AI Landscape and Peace University | Ziad Khan 06.01.2026 25:05
Join host Mark Concannon in this insightful episode of People Are The Point as he speaks with Ziad Khan, a visionary who's seamlessly blended his diverse background and experiences—from his roots in Pakistan and reflections post-9/11—into the founding of Peace University. This conversation delves deep into the transformative role of AI in education and society. Ziad offers a compelling perspective...
S02E10 | Navigating the AI Revolution in Employment | Jim Krigbaum 30.12.2025 24:53
In this conversation, Jim Krigbaum discusses the transformative impact of AI on employment, particularly in small businesses and the global labor market. He highlights how AI is changing job dynamics, especially in low-wage sectors, and emphasizes the importance of adapting to these changes through education and skill development. The discussion also touches on the efficiency of supply chains and...
S02E09 | AI as a force multiplier | Sean Farrell 23.12.2025 22:48
In this episode, Mark Concannon sits down with Sean Farrell, CEO of Quality Data Systems, to break down how AI is reshaping the financial services and banking industry. Sean shares practical insights on using AI as a force multiplier—helping employees work smarter, improving customer experiences, and accelerating low-risk loan decisions without compromising trust or oversight. The conversation exp...
S02E08 | The Role of Data and Authenticity in AI | Rafsan Bhuiyan 16.12.2025 18:58
People Are the Point with host Mark Concannon returns with a powerful episode featuring Rafsan Bhuiyan, diving deep into how AI, data, and authenticity are transforming the way businesses engage with customers. If you’re looking to understand the real future of customer engagement, automation, and the future of work, this conversation breaks it all down with clarity and actionable insight. Rafsan...
S02E07 | Authentic Storytelling in an AI World | With Rich Bontrager 09.12.2025 16:08
Broadcaster, speaker, and virtual communication expert Rich Bontrager joins Mark Concannon to explore how AI is reshaping storytelling, personal branding, and the future of broadcasting. With 35+ years of on-air experience, Rich shares how technology can elevate your message — but only when authenticity stays at the center. In this episode, you’ll learn how to use AI as a creative partner, build a...
S02E06 | Proving AI's Value to Clients | With Paul Heard 02.12.2025 17:30
In this episode, Mark Concannon sits down with AI strategist and technology leader Paul Heard to unpack the rapidly changing relationship between AI, employment, and business value. Paul breaks down how companies can use AI to enhance productivity, why so many AI projects fail to deliver ROI, and what it really takes to prove the value of digital employees inside an organization. The conversation...
S02E05 | The AI Revolution in Business | With Zubin Irani 25.11.2025 18:53
In this episode of People are the Point, host Mark Concannon sits down with Zubin Irani to explore how AI is transforming productivity, software development, sales, and revenue generation. From enhancing team performance with real-time feedback to addressing challenges in consumer behavior and technology adoption, this conversation dives deep into how artificial intelligence is reshaping the futur...
S02E04 | Exploring the Future of Consumer Brands | With Alex Grieco 18.11.2025 21:39
In this episode of People are the Point, host Mark Concannon sits down with Alex Greico, Chief of Staff at Ember, to explore how the company’s unique advisory and funding model is helping consumer brands grow, scale, and adapt in an ever-changing marketplace. Alex shares how Ember partners with brands to overcome challenges like stagnant growth, shifting consumer behavior, and market uncertainty,...
S02E03 | Navigating the Senior Living Landscape | With Ben Smith 11.11.2025 26:08
In this conversation, Ben Smith discusses his roots in Milwaukee, his career in senior living marketing, and the challenges faced in the industry. He shares insights on family dynamics in business, the future of education in light of AI advancements, and the importance of personal hobbies and outdoor activities. The discussion also touches on the evolving perceptions of senior living communities a...
S02E02 | Redefining Sales with the 'Serving Mindset' | with Farnoosh Brock 04.11.2025 24:24
In this conversation, Farnoosh Brock shares her journey from a corporate engineering background to becoming a leadership coach and entrepreneur. She emphasizes the importance of communication skills and emotional intelligence in career development, discusses the illusion of job security in corporate environments, and introduces her concept of the 'Serving Mindset' in sales. Additionally, she refle...
S02E01 | AI and Mixed Reality: Transforming Mental Health | with Peter Oykhman 28.10.2025 21:57
In this conversation, Peter Oykhman discusses the intersection of AI, mixed reality, and mental health, emphasizing the potential of these technologies in therapeutic settings. He highlights the evolution of XR hardware, its current limitations, and the importance of using AI responsibly in mental health applications. The discussion also touches on the future of AI in addressing aging and cognitiv...
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